Jump to content


  • Tweets

  • Posts

    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Water bill is huge due to a leak. The steps to sort it out.


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1888 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi everyone,

 

I moved into a rented house June 2018.

Recently I received my first water bill, and it shows me that my average use was around 600 litres of water a day.

So the amount to pay is £186 (for 2 months - June and July!!)!!

 

 

That is a complete nonsense - only two people live in the house, and we don't use water more, then anyone else

- we never leave the taps open when not necessary, never take shower more than literally 3-4 minutes.

 

 

But here comes this bill...

Thames Water acknowledges that the amount of water consumption is really unusual .

They suggest me to contact some "Homeserve", and sent me a leak allowance form to fill.

 

 

Well, I reported the matter to the agency i'm renting the house from.

But it looks like they are a bit reluctant to sort it out.

 

 

They didn't say "no", but more than a week passed since i reported the problem, and they still didn't arrange anything to establish if it is an external or internal leak.

Link to post
Share on other sites

do you know you have a leak?

could it be you are paying for all the flats in the block?

 

is this a water meter, where is it … is it moving when you have all your water turned off?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Last week I took the meter readings 2 times: 1st - at 22:30 pm, and the 2nd reading - at 8:00 next morning.

2 toilet flushes and 2 washups were made in between the readings. Just look at the figures:

 

I passed the readings to the agency.

But for some reason they asked my to do another test

- turn off the main valve before going to work and then turn it on when I come back home to see if the meter readings changed..

 

Well, i tried to do so today morning, but then i changed my mind, as I'm not a plumber and i'm not sure what can happen if i twist and turn something in a wrong way.

WhatsApp Image 2018-10-11 at 08.23.15.jpeg

WhatsApp Image 2018-10-11 at 08.24.12.jpeg

Link to post
Share on other sites

do you know you have a leak?

i suspect it. as i do not use such amount of water for sure.

 

could it be you are paying for all the flats in the block?

everyone has their own meters

 

is this a water meter, where is it ...;

 

it is a water meter outside on the pavement;

 

is it moving when you have all your water turned off?

 

i didn't notice a movement at the moment i was taking a photo of the meter reading after I'd turned all the taps off in the house.

Link to post
Share on other sites

well keep the taps etc off and check in an hour or so

if you have a leak it must then move

but id expect it to be constant

if it suddenly moves then stops again i'd suspect someone else is connected to your meter as well or you've the wrong meter

we've known that before in flat complexes.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

no!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Contact the water Co and suggest you may have a leak. They may send an operative round with a listening tube to locate any outside leak.

Anglian did this for a row of terraces and showed the leak was beyond my supply pipe.

Link to post
Share on other sites

well keep the taps etc off and check in an hour or so

if you have a leak it must then move

 

ok, do you think there is a difference when to do such test - morning/afternoon/evening?

 

but id expect it to be constant

if it suddenly moves then stops again i'd suspect someone else is connected to your meter as well or you've the wrong meter

we've known that before in flat complexes.

both neighbours' houses has their own meters outside. well, i dont know..

 

Contact the water Co and suggest you may have a leak. They may send an operative round with a listening tube to locate any outside leak.

Anglian did this for a row of terraces and showed the leak was beyond my supply pipe.

 

i contacted Thames Water, and they sent me the leak allowance form and suggested me to contact Homeserv(god knows what it is). So I supposed that such matters should be solved by the agency i'm renting the house from. As there's no visible leaks anywhere.

 

Well, today's water consumption is 167 for the period from 8:30 till 17:30. Looks like 2 people living in the house consume more than 300 litres while they are sleeping at night and working during the day far away from the house.

 

Good news. I've just contacted the agent to let him know about the recent readings, and he said that it is not normal, and we gonna meet up tomorrow to sort things out.

Link to post
Share on other sites

if you have a leak your side it wont matter what time of day your turn your taps off will it, the meter will still increment...think about it.....

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

if you have a leak your side it wont matter what time of day your turn your taps off will it, the meter will still increment...think about it.....

 

am I right to understand that if I have the leak not my side it does matter what time of the day I turn my taps off, and the meter won't increment..?

Link to post
Share on other sites

:lol: are you for real :lol:

Of course it wont

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

get on to your landlord and be letting them know that it is their responsibility to sort this out and you will be billing them for every drop after the letetr was sent.

as for turning the water mains off, righty tighty lefty loosey, just like when you turn on the tap in the kitchen sink.

 

 

as for contacting homeserve, theyare just trying to sell you their insurance disguised as an offer of help.

Now if the meter is increasing then any leak has to be your side of i as it measures the amount of water that has passed through itt, think about it

Link to post
Share on other sites

Thanx.

On Tuesday a plumber from the landlord should come to locate the leak.

I think he must have some special equipment to be able to do so, as no visible signs of a leak can be seen anywhere.

Edited by dx100uk
quote
Link to post
Share on other sites

what, he can turn a stopcock off and see if there is still water coming out of your taps or waits to see if someone else starts moaning about their sudden loss of water. When he has determined if there is a suspected leak he might have some pressure testing kit but the most likely thing he will do is follow the pipes into the property and take up the floorboards to look for a swimming pool under the house

 

testing these simple things should be within anyones capabilities so when he turns up show an interest in what he is doing so you know what to do in the future. You would have saved yourself some money by now if you had just turned the water off at the stopcock and only put it back on when you need to run a tap or whatever. There is one on the side of the meter.

 

 

 

where is your washing machine? hoses commonly split on these

Link to post
Share on other sites

I doubt he will rip up floor boards without obvious signs of a leak.

My suggestion was to first report suspected leak to Water Co, not LL

Water Co should have access to layout of your supply connections.

Identification of leak/liability can be easy to determine.

Link to post
Share on other sites

what, he can turn a stopcock off and see if there is still water coming out of your taps or waits to see if someone else starts moaning about their sudden loss of water. When he has determined if there is a suspected leak he might have some pressure testing kit but the most likely thing he will do is follow the pipes into the property and take up the floorboards to look for a swimming pool under the house

 

Yesterday that plumber came, tried to find any signs of the leak, didn't find any, then left.

He said that he would tell the agent to contact Thames Water, and they would send their man with the pressure testing kit. Well, today i'm going to call the agency and find out if they arranged that visit or not.

 

testing these simple things should be within anyones capabilities so when he turns up show an interest in what he is doing so you know what to do in the future. You would have saved yourself some money by now if you had just turned the water off at the stopcock and only put it back on when you need to run a tap or whatever. There is one on the side of the meter.
I think I'm not going to pay my first bill until the issue is sorted and until i get my leak allowance from Thames Water.

 

 

 

where is your washing machine? hoses commonly split on these

It is in the kitchen on the ground floor. I'm not sure about the situation with the hoses there. What if they are not split? Can it be a cause of the water loss.
Link to post
Share on other sites

I doubt he will rip up floor boards without obvious signs of a leak.

My suggestion was to first report suspected leak to Water Co, not LL

Water Co should have access to layout of your supply connections.

Identification of leak/liability can be easy to determine.

 

That was what I did in the first instance. But the Thames Water redirected me to the LL.

Link to post
Share on other sites

We agreed with the agency that i would come to their office next Monday and we would call Thames Water together.

 

Just now I've received a text from Thames Water, reminding me that my payment is due.. my first bill - 186 pounds for 2 months :mad2:

Link to post
Share on other sites

  • 2 weeks later...

Updating

We didn't meet on Monday, as I came home early, and the agent was not in the office, because he thought I would come back from work later in the day. So he said he would call them on his own then. Well, since then I hear no reply from him. I sent him a text 2 days ago asking him if he had called to the water board, but still no response.

 

What I'm thinking to do now is to write a message to Thames Water, telling them to contact my agency and get all information about the attempted leakage location by the agency's plumber. Let them agree with the agency about sending a man from Thames Water.

 

What else would you write to them, if you were me? Should I tell them, that i'm not going to pay the bill until they sort the leakage issue out and recalculate the bill and issue me a leakage allowance?

Link to post
Share on other sites

Yes, I am the account holder, and the bill came in my name.

 

I am renting from an agency - it is a 6 months' contract started June 2018.

I can prove that I contacted the agency in due time and reported them the matter.

 

Well, I understand, that for Thames Water it is easier just issue me with bills and bombard me with reminders, but i do not have a slightest intention to pay for something, that i didn't use.

 

I'm going to ask them to put the account on hold or smth of the kind, until the matter is solved.

 

Do you think it is a reasonable thing to do?

What would you do if you were in my place?

I hardly use the water in the house

- it is literally couple of washups a day,

couple of toilet flushes,

several showers a week,

washing machine once a week.

Same thing with the other tenant.

We don't use 600 litres a day.

Everyday, according to the readings.

 

So why on earth do I have to pay for the water loss that is happening because of the LL(agency) don't do their job properly??

Edited by dx100uk
spacing quote
Link to post
Share on other sites

the meter readings are real so TW will want paying.

let LL know that you expect them to pick up the tab or expect to be sued for your loss becuase they cant get a plumber that can tell the difference between his elbow and basal cleavage.

 

However, what you dont do is enter into a war with TW.

Get them to look as a matter of urgency or pay a plumber to come round yourself, it is in your interests as you are the bill payer.

 

Tell agency that you are billing them for plumber.

 

stop wittering about how much or how little water you use, this wont mend a leak.

that is for totting up your losses afterwards.

 

Have you tried turning the stopcock off for a day when you are at work and then looking at the readings ( should be the same) ask your neighbours immediately afterwards if they have has water problems that day and you might find an answer to your conundrum.

 

at my previous house my next door neighbours stopcock and meter was in my garden and more visible than mine so easily confused, esp as I didnt have metered water

Edited by dx100uk
spacing
Link to post
Share on other sites

I know what you mean and have no intention to wage a war against Thames Water.

 

My idea is as follows:

i'll write them a letter, via email or by post, informing them that i do my best in trying to make the LL to sort it out as soon as possible.

TW themselves said in their letter that my consumption is unusually big. I don't want a war neither with the LL, nor with TW. But when I get a reply from TW I'll act the way you suggest - tell agency that i am billing them for plumber.

 

Have you tried turning the stopcock off for a day when you are at work and then looking at the readings ( should be the same) ask your neighbours immediately afterwards if they have has water problems that day and you might find an answer to your conundrum.

 

at my previous house my next door neighbours stopcock and meter was in my garden and more visible than mine so easily confused, esp as I didnt have metered water

 

Yes, i tried turning the stopcock off for a day when im at work - the readings were the same.

But i didn't ask neighbours about anything, as they have their own meter just in front of their entrance gate.

Edited by dx100uk
quote
Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...