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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Water bill is huge due to a leak. The steps to sort it out.


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Here's the message I sent to TW today via their online form:

 

Dear Thames Water,

 

Thank you for the letter from your Customer agent A*** T**** dated 3d October 2018. I

notified the agency I'm renting from about the necessity to sort out the leak. They sent a plumber to

confirm that there is no visible leaks. Now the agency told me that they will contact Thames Water

to deal with it. They want to arrange a visit of your plumber with special pressure testing equipment

to be able to locate the leak. For some reason they didn't manage to reach you over the phone for

several days, so here's the contact number of the person dealing with this issue:

Name: A***(S*** Lettings agent)

Number: 0794*******

Or call here and ask for A***: 02084******

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well you shoud eliminate anything you can before you spend your money but I would still be tempted to pay for someone to have a good look at everything and then bill the LL if there is a leaky pipe.

 

Yutning the stopcock off stops the flow but as yoyu haventy actually explored the possibility of the meter serving the wrong property or more tha one property try ir again ad let the neighbours know beforehand so they can tell you if their water has gone off when you do it.

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Are you sure they're not billing you for unpaid water before the start of your tenancy?

They seem to try this when the previous account holder goes missing without settling the final bill.

 

I'm not sure, but the bill doesn't say anything of the kind. The diagram of water usage shows that i'm using 550-600 litres everyday.. I can access it on my Thames Water account online.

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well you shoud eliminate anything you can before you spend your money but I would still be tempted to pay for someone to have a good look at everything and then bill the LL if there is a leaky pipe.

I think it is better to offer the LL a choice either to arrange someone to have a good look at everything himself or that will be done by myself, and I will send him the bill.

But i'm a bit concerned about my next steps in case he tells me that he will not pay that bill...

 

I want to try and do everything in an amicable way. Once I receive a reply from TW, I think I will writr to the LL something of the sort:

 

They started sending me reminders to pay the 1st bill, the 2nd one is coming, and it's going to be huge too, because the average daily consumption is around 600 litres. What I need from you(the agency) is that the leak be repaired, only after that I will be able to claim my leak allowance from Thames Water. It's been a long time since I reported the problem, but it is not solved yet.

 

 

 

Yutning the stopcock off stops the flow but as yoyu haventy actually explored the possibility of the meter serving the wrong property or more tha one property try ir again ad let the neighbours know beforehand so they can tell you if their water has gone off when you do it.

 

this is hardly possible. anyway - no point asking the neighbours about that, because they are dodgy enough, and not too stupid to act against their interests..

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YOU are responsible for the bill so stop trying to be nice and do something about things. You can reclaim the money from LL/agents later but do something proactive now or stop moaning and looking for reasons to avoid the inevitable.

 

Yes, you are right. Once the nice steps are done I'll switch to more decisive actions. By the way, just now I've received a text from the agent: "I will come back to you end of the day". So I'm waiting for the end of the day.

 

As for the bill - I don't think I'm gonna pay it as it is now. I do not agree with the amount and going to dispute this bill and the next one. And TW know that I have the grounds.

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Be wary.

For non-payment TW will take to Court and if successful and amount is over £600 they will employ High Court Enforcement Agents to enforce it.

This is done by a different department to who you are dealing with now and most of the process is automated.

Edited by dx100uk
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involve ofwat.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Be wary. For non-payment TW will take to Court and if successful and amount is over £600 they will employ High Court Enforcement Agents to enforce it. This is done by a different department to who you are dealing with now and most of the process is automated.

 

Good to know it. But my first bill is only £186..

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we can advise you but we cant protect you from your own idiocy.

Now get a plumber in and then tell LL that the leak has been found and fixed and you are owed £xx for doing his job for him.

then you say that you will be using the new meter readings for the next month to calculate how much of the massive bill you have paid is down to his laziness and that you expect him to refund this.

 

What you cant do is not pay TW as you are contracted to pay for all of the water that passes through the meter.

You might persuade them to adjust the amount they collect each billing period in case of hardship but you are liable and the LL owes you a duty of care so he has a liability.

 

as for agents

- well they work for LL so if he has the hump over their lack of movement on this then he can chase them for the money he has paid you.

That is how it works.

Edited by dx100uk
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we can advise you but we cant protect you from your own idiocy. Now get a plumber in and then tell LL that the leak has been found and fixed and you are owed £xx for doing his job for him. then you say that you will be using the new meter readings for the next month to calculate how much of the massive bill you have paid is down to his laziness and that you expect him to refund this.

What you cant do is not pay TW as you are contracted to pay for all of the water that passes through the meter. You might persuade them to adjust the amount they collect each billing period in case of hardship but you are liable and the LL owes you a duty of care so he has a liability.

as for agents- well they work for LL so if he has the hump over their lack of movement on this then he can chase them for the money he has paid you. That is how it works.

I can't disagree with you, and will do exactly as you advise once the agency refuse to cooperate.

TW will definitely give me the leak allowance.

Btw, I don't even know my LL, I'm only dealing with the agency.

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then how do you know you are a tenant of the property and not just paying some rogue who happens to know the property is empty? Have you actually read the tenancy agreement? if will say between you and landlord at ...... then whatever address.

 

Pay the £3 for the Land Registry entry and find out.

 

Why would TW give you a leak allowance when you have failed to take control of the leak? They might give you a small something but they arnt going to put up with paying you to throw potable water away for the next year.

 

you are not a child, start taking some responsibility for your situation

You first bill is only for a very short time, expect the next one to be about 2 grand if you dont do something other than say you want to be nice

Edited by Andyorch
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  • 3 months later...

Well, the leak was finally fixed.

TW fixed it, as it was the outside one.

They did it on the 18th of January.

 

according to the smart meter it still looks like the consumption is a little too high for 2 persons.

It never falls less than 150-200 litres a day, even when no one takes a shower.

That is very strange.

 

TW said that they need to be sure there's no leak inside, and after that they will calculate my leak allowance.

For now they put my account on hold.

 

Today a manager from the agency i'm renting from came to check the leak inside.

the meter reading didn't change withing 2 hours, as no one used any water facilities inside the house.

 

I wonder is it possible that there is a very small hole or a crack somewhere in the pipe inside the house, which does not leak until someone turns the taps on or start using a shower??

Is it possible, that i lose extra amount of water only when I turn something on in the house, and i don't lose any water when nothing is turned on?

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the pressure in the pipes will be higher when nothing is being used and that will force water out of any crack or leaky joint and will then stop leaking when water is flowing so the reverse of your thoughts.

150 litres a day is the equivalent of flushing the toilet 15 times or 5 average showers so it soon adds up.

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