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Notice to terminated agreement without a missed payment


ConsumerMark
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This seems like a bizarre situation.

 

I have purchased furniture from a large chain and used their in house credit. The agreement has been running for 10 months, 24 in total.

 

There has been problems with the goods, sadly they have needed to replace and repair a number of times.

 

I have received a notice that the agreement will be terminated if I do not keep my account up to date and immediately pay 3 months of payments.

 

I have checked online banking, all payments are up to date and the direct debit is live. No previous letters and no returned payments.

 

I am worried about my credit score, not sure how a big company can get it so wrong!

 

Is there anyone like the FCA that will help me here?

 

I am, going to write, not telephone with a recorded letter to point out the error, but it feels like it’s gone really far.

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well if they don't sort their mistake yes

but you need to give them a chance

 

so record your call and go ring them Monday and findout what has gone on.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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