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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the xx/xx/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the xx/xx/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, xx/xx/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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H&S Constructive Dismissal


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Hi all,

 

I work in a private residential development for the management company.

On two occasions I have been subjected to violence in the workplace, once by a visitor and once by a resident.

 

When the visitor threatened me, police were called by my manager and it was dealt with properly.

Almost identical situation six months later but this time a leaseholder,

the manager refused to call the police, didn't speak to the man and then went on to issue me with a final written warning.

 

There is video evidence and I did nothing wrong but because I refused to turn my back on a man who was threatening me, I am on a final written warning even though there is video evidence of the whole thing recorded by a third party.

 

I have been told by ACAS that for contrcutive dismissal you have to work for your employer for two years, even if it is H&S.

They have advised the Whistleblower route which I know very little about.

 

I have had to hand in my notice as I can't work for a company that has no concern for my safety.

I have been misadvised by ACAS previously so just wanted to clarify the two year thing?

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Citizens Advice also seem to think you need to have worked for the employer for 2 years before you can bring a CD claim to an Employment Tribunal

 

https://www.citizensadvice.org.uk/work/leaving-a-job/dismissal/claiming-constructive-dismissal/

 

How long have you worked for them for?

 

I don't understand what you mean by "...because I refused to turn my back on a man who was threatening me, I am on a final written warning..". Could you explain a bit more?

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Hi, I asked a man to put his dog on a lead, which is my job. He followed me screaming abuse and threatening to hit me so I couldn't turn my back or risk being attacked physically. If I had ran away, I would ahve been accused of leaving the area without dealing with a situation. Because I didn't just walk away, I was accused of making the situation worse even though I didn't raise my voice or react in any way. When he walked away from me I left the area and reported it. It is all on video.

 

I have worked for them for just over a year.

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I have looked at the CAB website and if it is an automatic reason then it's less than two years ie H&S....... but ACAS have said something else but they advised me incorrectly previously.

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We live in a society going towards full americanization, excuse the made up word.

Companies will happily sack an employee who's been attacked by a customer if they receive a complaint.

I had to defend 2 similar cases this year.

They were both "saved" with a final written warning despite the union disinterest.

Regarding your case, you have now resigned, so not much you can do.

Use this as a learning point.

If you are ever attacked or abused during your employment, don't complain to your bosses first, complain to the police, then your bosses.

They tempt to be a bit more reasonable when the matter has been referred to the police.

And don't even think to put yourself in danger just for the sake of a job, if someone physically attacks you, defend yourself.

As long as you use reasonable force, you won't be doing anything wrong.

Put them on the floor, block them and call the police.

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I called the police myself after my employer made it clear they wouldn’t. Unfortunately it took the police five weeks to speak to the perpetrator and then didn’t take it any further. I went through the appeal procedure and they upheld the final written warning. I have raised a grievance which hasn’t yet been dealt with and only acknowledged once I handed in my notice.

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Well, you have resigned now, so unless you want to invest a lot of time and some money to have a little (not guaranteed) victory, I suggest you learn your lesson and move on.

If you are ever in a similar situation, workers have many weapons at their disposal (whistleblowing, grievance, counselling which may suggest sick leave, etc.)

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Lizzie, did you raise a grievance over this?

 

 

People in the know should be along later to comment, but I'm thinking maybe you could speak to a no win no fee [NWNF] lawyer and see what they think. If they're willing to take your case then they think you have a chance and if they don't, you have your answer.

 

 

HB

Illegitimi non carborundum

 

 

 

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  • 2 weeks later...

The grievance was not upheld as we knew it wouldn't be. We have responded as they have not answered the questions raised and refusing to admit it was violence at work as defined by HSE. It was a very aggressive person making threats and screaming abuse, invading space but they have acted from a customer service side rather than as an employer.

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If you were subjected to a detriment after you raised the grievance and issue, regarding say for example the health and safety of a worker (you), there may be a Whistleblowing claim - which does not require a qualifying service period.

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If it is your job to tell the man to put his dog on a lead then you have a whistleblowing Claim You definitely do NOT have a constructive dismissal Claim You could still bring a Claim for Protected Disclosure

 

 

 

However, there is time limit issue

 

 

When did the man/dog issue occur? The other side would try and claim that time limit starts from that incident

But time limit for victimization starts from the failure to uphold your complaint

 

 

You weakened your case by resigning too quickA judge would see your Claim as someone who regretted his action of resigning

Edited by honeybee13
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