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    • have a good read in the debt selfhelp forum. its easy to do a self managed one..only on the debts you find ARE enforceable mind..
    • If the legendary dx could offer his wisdom it would be greatly appreciated 
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    • Hi,   I have given an official police witness statement for the prosecution in an upcoming criminal court case, and I am very anxious about what might happen.  Specifically regarding being cross-examined.  My statement is very short, and only a couple of paragraphs long, regarding a conversation I had with one of the victims.  I have tried to research online about what information about me the defence barrister might be able to find and use to discredit me.  I have by no means have a shady past but, I am concerned about what private information might be brought up, and as this is a case that will be in the national press as it is in the public interest.  The two preliminary hearings were reported in the papers.   I have tried to research  online what information the opposition can seek, but it is all very complicated.  I believe that they can legally access public records, but I'm not sure what information public records hold.  Can they access my medical records, educational history, HMRC, and Department for Work and Pensions? (I am a self employed sole trader).  I was arrested once, and this was unfortunately instigated by the victim in this case, so could well be of interest to them.  It resulted in no further action, however I have only discovered this week that that, in fact, this means I have a criminal record, and will be so until I am 100 (no chance)! This has really annoyed me to say the least, especially since I asked him afterwards why he rang the police and he said 'for a laugh'.  So I have started to look into applying for it to be deleted, but again, if anyone has any advice on this I would be appreciative. At the moment, my name isn't on the confirmed list to give evidence, but the detective I have been dealing with has said it is 'likely'. The names of the victims in this case will not be allowed to be reported, are witnesses fair game for the press? I really need no know how deep they can delve in to my life so I am prepared if my character gets assassinated in front of the nation. I really wish I'd never agreed to this.   Many thanks
    • A belated thanks dx. Yes I may take your advice regarding StepChange. I am finding that I am telling them (on behalf of my Son) the true balances outstanding? They never seem to check properly in which worries me. If I was to take on myself is there another way of dealing with various debts? I have already submitted other IRL complaints on his behalf. Today I have received a further response from Quidie T/A Fernovo confirming that they will waiver all interest paid.
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Sweet Offerz, Lego and Paypal


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I did something stupid, something that I have told my kids over and over again not to do, but I clicked on a Facebook link, to a Chinese shop called Sweet Offerz, advertising the Lego Hogwarts Castle, for half price.

 

I paid using PayPal, but not logged into my account at the time, as I couldn't remember my password, and used a credit card for extra protection.

 

As soon as I had made payment, I regretted it, and thought it was a [problem], so I immediately phoned both PayPal and my credit card company to see if I could stop payment, and explained that I thought it was a [problem], but neither would do it, and said I could raise a claim if the item wasn't received in 30 days.

 

What arrived through the post was a box full of cheap, bad quality plastic bricks, not Lego and instruction books to make a "magic world castle" not a Hogwarts castle as advertised.

 

I thought, I'll just claim my money back through PayPal as what I was sent was clearly no what was advertised, and I thought PayPal would accept this and that would be that.

 

However PayPal have ruled the claim against me and I am not getting a refund, as the company sent proof of the item being posted and delivered, which wasn't the basis of my claim, but they won't budge.

 

I have contacted Sweet Offerz, through their email address supplied by PayPal but they have ignored all my messages, I have asked for a refund, and to return the item but they don't reply.

 

Also I can't log in to the account I created when buying the item, and their site does not recognise my email address when I try to recover my account details, the same email address they sent shipping details to.

 

I should have known PayPal wouldn't be bothered to help, they never do, but is there anywhere else I can take my claim.

Edited by dx100uk
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you could have stopped the payment by logging in to your paypal account immediately after making this payment.

As it was undoubtedly less than £100 you can go nowhere with the card provider. basically without sending it back by tracked delivery Paypal wont be interested and the postage will be far more then the item is worth.

Neither paypal or your card issuer can protect you from yourself so you will have to write off the money and learn from the experience.

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[it was over £100, and it's not showing on my paypal account as I wasn't logged in at the time, and paid through paypal with my credit card,

 

I phoned both paypal and credit card company immediately after making payment, but neither were interested.

 

OK so I didn't think, my fault, but surely that's not a reason to accept that this company are [problem]mers, and forget about my money, what happened to buyer protection, didn't see stupidity being a reason for not claiming.

Edited by dx100uk
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Just had a look at sweet offerz

 

The one you brought isn't up but the millennium falcon is - not once do they mention it being lego however so I'm not sure how you would prove miss-selling

 

I have to admit I'm surprised it's poor quality bricks as China is so famous for its lego clone that lego sued them

 

It is cheaper elsewhere however (kids got 20 sets of knock of lego from china last year and still haven't realised)

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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However PayPal have ruled the claim against me and I am not getting a refund, as the company sent proof of the item being posted and delivered

 

 

Did you open the wrong type of claim? It does appear that you've opened an item not received dispute if the seller managed to win by supplying a tracking number.

 

You needed to open an item not as described dispute.

 

Can you clarify which was opened?

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Just had a look at sweet offerz

 

The one you brought isn't up but the millennium falcon is - not once do they mention it being lego however so I'm not sure how you would prove miss-selling

 

I have to admit I'm surprised it's poor quality bricks as China is so famous for its lego clone that lego sued them

 

It is cheaper elsewhere however (kids got 20 sets of knock of lego from china last year and still haven't realised)

The advert I clicked on had the actual Lego box in it, and the invoice I received with the delivery clearly states “hogwarts castle” but the instruction manual is for a “magic world”

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Did you open the wrong type of claim? It does appear that you've opened an item not received dispute if the seller managed to win by supplying a tracking number.

 

You needed to open an item not as described dispute.

 

Can you clarify which was opened?

I thought I had told them it was a not as described, it difficult to sort as I wasn’t logged into my PayPal account at the time of purchase, but used PayPal and my email address, so it doesn’t show in my account when I log in but they did see the purchase when I first rang them to make the claim.

 

However, it’s still strange that the company do not reply or acknowledge my purchase and have ignored all my emails, but replied to PayPal.

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I thought I had told them it was a not as described, it difficult to sort as I wasn’t logged into my PayPal account at the time of purchase, but used PayPal and my email address, so it doesn’t show in my account when I log in but they did see the purchase when I first rang them to make the claim.

 

However, it’s still strange that the company do not reply or acknowledge my purchase and have ignored all my emails, but replied to PayPal.

 

Not strange at all, the seller has your money and only PayPal can take it back from them, you can't.

 

You need to contact PayPal and ascertain that they've opened the right kind of dispute, because it doesn't seem like that an item not as described dispute has been opened for this purchase.

 

Having said that, even if you do manage to get a dispute opened for not as described, you'll be told to return the item to the seller in China by trackable means at your own expense, and packages rarely show as delivered in China even if you return International Signed For. The package usually tracks to China, but not to the delivery address.

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