Marc Gander - The Consumer Survival Handbook


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  1. #1

    Default F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    Hi,

    It's been a while since I've been on these forums, I used to give advice but I don't know how much has changed in the last few years.

    My girlfriend today got a "parking chargeicon Notice". "Reason(s) for issue: Restricted Area". She parked over yellow crosshatches (aka graffiti). She has a permit but there were no spaces. University website advises people to follow the instructions on the "parking chargeicon Notice".


    "Amount due: GBP 60.00". (30.00 if within 14 days).


    I know she should do nothing and wait for the NTD comes through, which they have 28 days to send.

    How enforceable is this? Have they ever taken anyone to court?


  2. #2

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
    it makes a thread twice as long to scroll through..save data download times and costs
    If you want advice please PM me a link to your thread. PM advice is not allowed!!
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  3. #3

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    For a windscreen ticket (Notice To Driver) please answer the following questions....

    1 The date of infringement[s]? 03/10/2018

    2 Have you yet appealed to the parking company yet? [Y/N?] NO


    Have not appealed and havn't got a NTK (only happened today)


    5 Who is the parking company? F1rst Parking LLP

    6. where exactly [Carpark name and town] did you park? Royal Holloway University - Car Park 4.


  4. #4

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    scan up the ntk to one multipage PDFicon please

    read uploadicon

    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
    it makes a thread twice as long to scroll through..save data download times and costs
    If you want advice please PM me a link to your thread. PM advice is not allowed!!
    DX
    RIP Martin3030

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  5. #5

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    There is no NTK. Please find attached NTD.

    Attached Files Attached Files

  6. #6

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    that's the PCN you indicated she has received a lettericon today..the NTK?

    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
    it makes a thread twice as long to scroll through..save data download times and costs
    If you want advice please PM me a link to your thread. PM advice is not allowed!!
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    RIP Martin3030

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  7. #7

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    Only NTD, I didn't indicate she received a lettericon.

    I know she should do nothing and wait for the NTD comes through, which they have 28 days to send.
    (I did mean NTK not NTD)

    Have not appealed and havn't got a NTK (only happened today)



  8. #8

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    ah I understand your comment only happened today now.

    ok you await the NTK as per that link states. 29-56 days
    do NOTHING other than p'haps take photos of signs all over
    and viewable from entrance before you enter and location of each on a plan at somepoint.

    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
    it makes a thread twice as long to scroll through..save data download times and costs
    If you want advice please PM me a link to your thread. PM advice is not allowed!!
    DX
    RIP Martin3030

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  9. #9

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    Many thanks!


  10. #10

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    In the meanwhile get her to take some pictures of the signage at the site to see if the so called breach of contract actually has a clause that matches the breach. You woudl be surprised how many parking co's cant even get this right and accuse peopel of doing things that arent mentioned by any contract.


    Also the wording should make it clear what is a contractual condition and what is a breach of the terms. They oftne confuse the 2

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  11. #11

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    Signs attached.

    Unsure if the driver parked on double reds or the cross hatched area. Sign doesn't mention anything about double red lines.

    The car park is always full and cars always parked at the end of rows in the 'restricted' areas. Nice money earner for them! Plenty of space for cars to get around even with cars doubled up like that. Nice little earner for them.

    Attached Images Attached Images

  12. #12

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    Is she a permit holder? If not them the signs dont apply to her so she cant be in breach of the conditions as they only apply to permit holders and not trespassers.


  13. #13

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    Quote Originally Posted by ericsbrother View Post
    Is she a permit holder? If not them the signs dont apply to her so she cant be in breach of the conditions as they only apply to permit holders and not trespassers.
    That's a good point, however she is a permit holder.


  14. #14

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    Now universities have strange laws governing what they can and cant do with their land. This is especially important as they dotn own it and usually the charter states that the uni or college must do only things that are fore the promotion of learning or for that benefit. this menas thta hiving off the car park to a third party is in breach of the charter. In my day if you got a parking ticket 400 people would stand under the Rectors office window and chant slogans until it was cancelled as he disruption was costing far more than a piffling 50 or so.



    A Student and campus unions dont do this sort of thing any more though, the SU are more interested in snowflakes and the AUT and other staff unions can no longer motivate people to stop the excesses of the college admin.


    So she read the colleg charter and then tries to get the SU president interested in making sure that the college obeys it and gets the admin to cancel the charge or risk a challenge to the presence of the parking co.

    We still have the lack of planning permission to go with if thsi fails plus anything else that the siting of the signs can yield.

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  15. #15

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    We'll see what comes through the post (if anything at all). She was awarded a scholarship to the university and so doesn't want to **** them off.


  16. #16

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    it is a PRIVATE company, any argument she ahs with them is nothing to do with the college BUT she can get the college to order the parking co to cancel.

    A scholarship? that means her bills are paid by a dead person or alumnus group and still nothing to do with the college adminicon.


    What you are saying to us is that you want us to cure your ills but arent prepared to do anything for yourself other than moan. We area self help group and offer advice, we cant force you or anyone else to act upon it but would prefer it that you say she is just going to pay up if that is the case and we can put our efforts in elsewhere.


    I once had our rector banging his fist on the table whilst turning bright red in front of a room of people that included Generals and the leaders of some fo the biggest Uk businesses because I had chucked a spanner in the works of a development scheme by using knowedge of the law and the university charter. Get support from the SU or department and the adminicon people will be told where to go if they try and put pressure on elsewhere so peeing off the paper shufflers should be a badge of honour if they have employed a bunch of bandits when they shouldnt have.

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  17. #17

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    Yes I understand fully what you're saying.

    I will have to speak with her to see what she wants to do. I know they have nothing to do with it but she may see it differently. Shes away so I haven't discussed it yet.

    Will update shortly.


  18. #18

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    NTK arrived today (09/11/2018) and is attached.


    1 The date of infringement[s]? 03/10/2018

    2 Have you yet appealed to the parking company yet? [Y/N?] No

    If you haven't appealed yet - ,.........

    have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days]
    what date is on it 06/11/2018
    Did the NTK provide photographic evidence? No

    3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] Yes

    4 If you appealed after receiving the NTK, No

    5 Who is the parking company? F1rst Parking LLP

    6. where exactly [Carpark name and town] did you park? Driver parked in Royal Holloway University - Car Park 4.



    Looking at the NTK, we've noticed:
    • 40% discount was not offered - should be offering her to pay 24 within 14 days?
    • They list 3 reasons for the charge in the first paragraph - "Restricted Area" and then "By either not purchasing the appropriate parking time or by remaining at the car park for longer than permitted.."
    • No evidence of what what the charge is for
    • Doesn't actually say which car park the charge is for, there are multiple car parks with different restrictions


    Attached Files Attached Files

  19. #19

    Default

    well, they got 2 things wrong with the NTK,
    they have said money is owed because of not purchasing the correct time or overstaying. You did neither.

    Secondly they say they have the right to charge you futher costs for passing the matter on to their tame DCAicon - no they dont, the POFA and the Consumer Rights Acticon are both very clear about this but as all of their friends say the same they do it as well.

    they dont have to offer a discount period but if they do it has to be clearly made in the NTD and NTK

    You can chuck a spanner in the works by sending a FOIicon request to Royal Holloway asking for sight of the contract they agreed with FP.

    they wont give it to you but get a copy of the college charter as I bet old Thomas Holloway didnt give them carte blanche to allow private companies to charge students for going there.

    usually it will say something like anything done will have to be beneficial to the education of students and this will fall outside that necessity.

    Clobbering staff for parking is one thing but this may be a cause celebre if the Student Union want to do something

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  20. #20

    Default Re: F1RST Parking windscreen PCN - Royal Holloway University - Car Park 4.

    Thanks, will get on with the FOIicon request.

    You mentioned the discount has to be clear in both the NTD and NTK, there was a discount notice in the NTD but not in the NTK, should it be on both? (NTD was uploaded on the first page).

    Does it matter about the location since there are multiple car parks with different signage and restrictions?


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