Jump to content


  • Tweets

  • Posts

    • The move marks the first time the country's central bank has raised interest rates for 17 years.View the full article
    • The move marks the first time the country's central bank has raised interest rates for 17 years.View the full article
    • The firm has benefited from the AI boom, making it the third-most valuable company in the US.View the full article
    • Former billionaire Hui Ka Yan has been fined and banned from the financial market for life.View the full article
    • In terms of "why didn't I make a claim" - well, that has to be understood in the context of the long-standing legal battle and all its permuations with the shark. In essence there was a repo and probable fire sale of the leasehold property - which would have led to me initiating the complaint/ claim v SPF in summer 19. But there was no quick sale. And battle commenced and it ain't done yet 5y later. A potential sale morphed into trying to do a debt deal and then into a full blown battle heading to trial - based on the shark deliberately racking up costs just so the ceo can keep the property for himself.  Along the way they have launched claims in 4 different counties -v- me - trying to get a backdoor B. (Haven't yet succeeded) Simultaneously I got dragged into a contentious forfeiture claim and then into a lease extension debacle - both of which lasted 3y. (I have an association with the freeholders and handled all that legal stuff too) I had some (friend paid for) legal support to begin with.  But mostly I have handled every thing alone.  The sheer weight of all the different cases has been pretty overwhelming. And tedious.  I'm battling an aggressive financial shark that has investors giving them 00s of millions. They've employed teams of expensive lawyers and barristers. And also got juniors doing the boring menial tasks. And, of course, in text book style they've delayed issues on purpose and then sent 000's of docs to read at the 11th hour. Which I not only boringly did read,  but also simultaneously filed for ease of reference later - which has come in very handy in speeding up collating legal bundles and being able to find evidence quickly.  It's also how I found out the damning stuff I could use -v- them.  Bottom line - I haven't really had a moment to breath for 5y. I've had to write a statement recently. And asked a clinic for advice. One of the volunteers asked how I got into this situation.  Which prompted me to say it all started when I got bad advice from a broker. Which kick-started me in to thinking I really should look into making some kind of formal complaint -v- the broker.  Which is where I am now.  Extenuating circumstances as to why I'm complaining so late.  But hopefully still in time ??  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Have not heard anything in over 3 months: Caught 1st time shoplifting at Tesco


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1985 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

This one is very simple. They cannot issue civil recovery against you because you paid for the goods you had taken. If you read back in this forum you will notice that when people are detained for theft, and they offer to pay for the goods they are refused - this is because they cannot issue civil recovery against them if they do. So you won’t hear from RLP at all. If they try to even contact RLP regarding this case, it is one of the first questions that is asked by RLP, before even the name of the offender - Did the offender pay for the items? If the answer is yes, it isn’t even continued. So don’t worry about that.

 

The same goes for the police. Once you made payment, as far as the police are concerned - the matter is dealt with. They won’t touch it with a barge pole. There was no crime, only an ‘incident’ that was dealt with between the interested parties.

 

Regarding past offences, there is no chance. Quite simply - for a start CCTV images are only retained for a maximum of 31 days. And even if there was something to find in the last 31 days, they would have to watch days of footage to find the few seconds you were at the self scan. They would have to pay somebody £8-9 an hour, for a few days to sit and watch to try to find evidence of a theft of a couple of pounds. Spending hundreds of pounds. It just won’t happen.

 

Learn from your mistake, put it out of your mind and move on my friend.

 

LPG

Link to post
Share on other sites

This one is very simple. They cannot issue civil recovery against you because you paid for the goods you had taken. If you read back in this forum you will notice that when people are detained for theft, and they offer to pay for the goods they are refused - this is because they cannot issue civil recovery against them if they do. So you won’t hear from RLP at all. If they try to even contact RLP regarding this case, it is one of the first questions that is asked by RLP, before even the name of the offender - Did the offender pay for the items? If the answer is yes, it isn’t even continued. So don’t worry about that.

 

The same goes for the police. Once you made payment, as far as the police are concerned - the matter is dealt with. They won’t touch it with a barge pole. There was no crime, only an ‘incident’ that was dealt with between the interested parties.

 

Regarding past offences, there is no chance. Quite simply - for a start CCTV images are only retained for a maximum of 31 days. And even if there was something to find in the last 31 days, they would have to watch days of footage to find the few seconds you were at the self scan. They would have to pay somebody £8-9 an hour, for a few days to sit and watch to try to find evidence of a theft of a couple of pounds. Spending hundreds of pounds. It just won’t happen.

 

Learn from your mistake, put it out of your mind and move on my friend.

 

LPG

Hi and welcome to CAG.

 

 

Whilst this is true that no action can be taken, this does not stop the likes of RPL getting involved. They prey on the consumers lack of knowledge to obtain *cough* 'redress' *cough* for their acts. I have seen some threads on CAg where an 'alleged' shoplifter has paid for the goods after being caught and then been chased for security costs.

 

 

RLP like to claim that each event costs the retailer between £300 and £500 per incident and that the sum demanded is a contribution to the stores losses. This can never be true as RLP take a cut first before sending the remainder on to the store.

 

 

I could trawl this forum to find the relevant threads but I really can't be ar**d :lol:

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

Hi Silverfox, and thank you for the welcome.

 

 

Whilst I agree that RLP do indeed prey on the worry of consumers or attempt to intimidate them into coughing up, I can only refer to my own experience, in that I have been serving Civil Recovery on people for close to 15 years (please don't judge me!).

 

You have to telephone RLP to report the incident (although they have now do online reporting too), and before you get into the particulars of the offender, or incident, they ask a couple of questions, such as

"is the offender under 16 or over 65?" and

"did the offender pay for the goods at any time?"

 

If the answer to any of the prerequisite questions is Yes, then they end the submission there and then.

 

Whilst of course I am not doubting you - I'm wondering how they fell through the cracks?

 

Perhaps they were very old cases, or the person reporting it neglected to mention to RLP that the offender paid for the goods? Who knows. :)

Edited by dx100uk
Spacing
Link to post
Share on other sites

So sign up to rlp must be a company wide global contract agreed at headoffice level for all stores, and you have to obey that eddit? And use rlp?

 

Always puzzled me how these stores get involved with rlp in the offset?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi DX,

 

 

Quite frankly, yes.

 

 

Companies decide at head office level who to use, usually RLP as they are the most prominent, and procedures are in place that state that, provided the offender meets the referral criteria - Civil Recovery must be served upon them (It's actually a simple mass photocopied A4 piece of paper that you just give to the detained person). Failure to do so can result in disciplinary action against the Loss Prevention Officer / Store Detective etc. There is one company in particular that analyse their Civil Recovery referral rate vs arrests and are very aggressive in their pursuit of it, analysing the submitted arrests and if they see no reason as to why certain arrests weren't referred to RLP then their Loss Prevention are brought into an interview to explain why.

 

 

So sign up to rlp must be a company wide global contract agreed at headoffice level for all stores, and you have to obey that eddit? And use rlp?

 

Always puzzled me how these stores get involved with rlp in the offset?

Link to post
Share on other sites

arrests?

 

surely its not an arrest is it?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

and are staff allowed too arrest people?,

 

I know they can detain and take elsewhere to question and I know anyone can make a 'citizens' arrest' ,

but as to reading theirr ights etc, I thought that that is the only time an arrest could be made[after you are read your rights] and only by a policed officer etc?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

You are mostly right. The powers of arrest that Loss Prevention staff have are exactly the same powers as you have to detain somebody who has broken into your car, for example. These powers are granted to us under the Police and Criminal Evidence Act 1984.

 

 

It is sometimes called a 'citizen's arrest.'

 

 

We don't really 'read their rights' in this country. For an arrest to be legal, you have to identify yourself and inform the offender what they are being arrested for as soon as reasonably practicable. This goes for both Police and private citizens. The police then caution the arrested person "you do not have to say anything, but it may harm your defence etc etc" Now, best practice in most companies (including the one I work for now) is that LP caution the offender before engaging in conversation with them. I personally steer clear of doing this if I can help it as it can very quickly turn a calm cordial situation into a fraught one as you sound very much like a 'wannabe copper.'

 

 

I prefer the term 'detain' to 'arrest' for the very reason above - decent Loss Prevention teams are often tarred with the same brush as the 'wannabe coppers' but in reality, to pinch a few words from the legal definition of an arrest - you are depriving somebody of their liberty in order that they answer a criminal charge, so by detaining somebody for an offence, you are in fact arresting them.

 

 

and are staff allowed too arrest people?,

 

I know they can detain and take elsewhere to question and I know anyone can make a 'citizens' arrest' ,

but as to reading theirr ights etc, I thought that that is the only time an arrest could be made[after you are read your rights] and only by a policed officer etc?

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...