My husband passed away about 2mnts ago trying hard to deal with this.

He had a rbs credit card with less than 2 k outstanding

ive had an assets and liability form to fill wanting to know if he had any vehicles owned his own home life assurance jewelry ect and the value of each it also asked how much I paid for the funeral ect and requests for copy's of bank statements funeral bill and all other outstanding loans or credit card debt

im finding this a bit intrusive do I really need to tell them and prove how much I paid for his funeral ect thanks

Sorry to hear about this. It must be a difficult time for you.

A bit more information would help us answer as these aren't questions RBS normally ask when you tell them their card holder has died.

Did your husband leave a Will? If so are you the Executor?

Is there enough money in your husband's Estate to pay the credit card bill?

Is the credit card solely in your late husband's name? Or a joint account with you?

tell who is this RBS themselves?

moved to RBS forum

No will

no money in estate

credit cards solely in husbands name

yes from rbs

Imho stuff and all they can do then

No i dont think they should get all that info

Are you exec??

It would be administrator if there's no will, dx.

Some small estates don't need to go through probate process, I forget what the limit is.

HB

hallowitch,

Are you appointed as the official Administrator of your late husbands Estate, ie have the Probate office issued you with Letters of Administration? Or are you just dealing with it informally as next of kin?

Did your late husband have some sort of repayment plan in place with RBS before his death? ie because he had defaulted on his repayments at some point?

hallowitch,

 

Are you appointed as the official Administrator of your late husbands Estate, ie have the Probate office issued you with Letters of Administration? Or are you just dealing with it informally as next of kin

 

Informally as next of kin

 

Did your late husband have some sort of repayment plan in place with RBS before his death? ie because he had defaulted on his repayments at some point?

No never missed a payment or made a late payment on this or anything else in over 20 yrs

Are you the official Administrator of your late husbands Estate, ie have the probate office issued you with Letters of Administration? Or are you just dealing with it informally as next of kin

Informally as next of kin

I suspect what is happening here is that if someone's Estate is insolvent there are strict rules about the order any debts are paid in. And if there are, for example, several credit cards or loans and not enough to pay them all then they all have to paid in the same proportion. You can't pay some debts in full and nothing to others. There's a fuller explanation of it here.

https://www.bereavementadvice.org/topics/probate-and-legal/insolvent-estates/

My guess is you have told RBS there is no money in the Estate to settle the £2k owing RBS and RBS are trying to find out whether the other organisations your late husband owed money to have been paid in accordance with the rules for insolvent Estates. That is why they are asking the information they have listed. It includes the cost of the funeral because under the insolvency rules the cost of the funeral must be "reasonable". As I understand it they are only asking for financial information about your late husband, not your own income and debts.

Was there enough money in the Estate to pay for the funeral or was the funeral paid for by you (or other family members) personally, from your own money? If you paid for it yourself you don't have to give any information about it to RBS, just say the family paid not the Estate.

If you had been formally appointed by the Probate office as Administrator under Letters of Administration I would advise that you do have to provide this information. It would be part of your legal duties, and not doing it could result in you being held personally liable for all or part of the money owing to RBS.

But you are only acting informally and I am really not sure where that leaves you legally. You could just reply and say you aren't formally appointed as Administrator or Executor and were just trying to help them out, and see what happens. You are unable to help with the questions they asked. £2k is a relatively small amount, they might well just write it off at that point. Otherwise come back here and let us know what happens.

My husband passed away about 2mnts ago trying hard to deal with this.

 

He had a rbs credit card with less than 2 k outstanding

 

ive had an assets and liability form to fill wanting to know if he had any vehicles owned his own home life assurance jewelry ect and the value of each it also asked how much I paid for the funeral ect and requests for copy's of bank statements funeral bill and all other outstanding loans or credit card debt

 

 

im finding this a bit intrusive do I really need to tell them and prove how much I paid for his funeral ect thanks

Simply write across their letters ...No Estate...No Assets...No Money and return them back to sender.

And please accept our sincere condolences hallowitch ...from the CAG

Andy

Hallowitch,

sorry to hear your sad news.

I think Andy is on the right track.

I was in a very similar situation to you some years ago when my brother died. He had no assets and left a mountain of debts. I administered things informally as next-of-kin.

Regarding bank loans and credit card debts, I simply sent each of the companies a copy of the death certificate and a covering letter saying there were no assets. All of them wrote the debt off immediately. And in every case it was more than two grand.