Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


+ Reply to Thread
Results 1 to 11 of 11
  1. #1
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    Aaron85 Novitiate



    Follow Real_CAG on Twitter
    Cagger since : Nov 2017
    Posts : 16 (0.05 post per day)

    Default Work asking for GP letter - advice on working conditions?

    Hi,

    I have been working in a call centre for almost a year. I have always sat in an area where there are no bright lights as the lighting would sometimes give me headaches. Prior to a couple of weeks ago, no one had questioned why I sat there. Two weeks ago, my team was appointed a new manager as the previous manager had moved to a different department. My new manager has made me move to an area where there are bright lights and the headaches have returned. My manager has told me she can let me sit in the designated dark area (area specifically designed for people that suffer with issues caused by lighting) as long as I can provide a note from my doctor.

    I went to see my doctor but he just fobbed me off by saying he couldn't write a note to my employer as I had not mentioned the issue previously. He also advised me that if he was to provide a letter, it would be chargeable at £35 per letter as it's non-NHS work.

    I told my manager I could get a letter from my GP but it would cost £35 and asked whether the company would pay for the costs, to which she said they would not.

    I think my GP would write me a letter since I have explained I've had headaches since I've been sitting in the brightly lit area.

    Is there anyway I could avoid the £35 fee, or somehow force the company to pay for it since they are the ones that want it?

    Or any other way I could get them to allow me to sit in the dark area?

    Are there any working rights I can advise my manager of that look into working conditions and safety of their employees?

    Thx


  2. #2
    Royalties Account Holder renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Aug 2010
    Posts : 23,003 (7.76 post per day)

    Default Re: Work asking for GP letter - advice on working conditions?

    Nope the fee is what the doc decides to charge. It isn't an nhs fee. Some docs charge more.


  3. #3
    Royalties Account Holder renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Aug 2010
    Posts : 23,003 (7.76 post per day)

    Default

    You could ask for your employer to refer you to the occupational health department


  4. #4
    Site Team honeybee13 Authoritative honeybee13 Authoritative honeybee13 Authoritative honeybee13 Authoritative honeybee13 Authoritative honeybee13 Authoritative honeybee13 Authoritative honeybee13 Authoritative honeybee13 Authoritative honeybee13 Authoritative honeybee13 Authoritative honeybee13's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Nov 2009
    Posts : 43,114 (13.38 post per day)

    Default Re: Work asking for GP letter - advice on working conditions?

    Good idea from Renegade.

    Do you have an optician who would help?

    HB


  5. #5
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative



    Follow Real_CAG on Twitter
    Cagger since : Jan 2014
    Posts : 467 (0.27 post per day)

    Default Re: Work asking for GP letter - advice on working conditions?

    Aaron, you weren’t fobbed off - asking the GP to write to confirm something they know nothing of and then signing it means that they’re confirming what they’ve written. In this case all they could write is “the patient tells me...” as they’ve no history to back it up.

    The charge is about standard for such a letter, perhaps you can negotiate with your employer to cover some of the cost?


  6. #6
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    Aaron85 Novitiate



    Follow Real_CAG on Twitter
    Cagger since : Nov 2017
    Posts : 16 (0.05 post per day)

    Default Re: Work asking for GP letter - advice on working conditions?

    Thanks for the replies guys.

    I've spoke to my employer, and they've basically refused to make any contributionicon to the cost.

    Also apoke to my opticians, and they confirmed I was told I had astigmatism which they think could be the cause and asked me to use glasses more often and contacts less so. They said they can write a letter saying I have astigmatism but it'll cost me £55.

    Renegade - how does it work if I ask employer to refer me to occupational health department? I had a uick Google search earlier and it seems it still means I would have to pay for their service?

    I've just finished work with a blinding headache. I'm certain all the lighting is the cause. By the looks of things, I'm calling in sick tomorrow. Just want to cover my head in a blanket and bury myself in bed as soon as I get home. It's like a dull thud hitting everywhere around my eyes and the top of my head.

    Is their any other way I can get my employer to let me sit in the dark area without having to provide a better from the GP/opticians?

    Surely there must have been an employee health act or something that protects the employee from this.


  7. #7
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative



    Follow Real_CAG on Twitter
    Cagger since : Jan 2014
    Posts : 467 (0.27 post per day)

    Default Re: Work asking for GP letter - advice on working conditions?

    Okay - there’s one potential way around this. But first I need to ask something.

    Did you, whilst speaking to your GP actually consult over the headaches you’ve been having? Did they discuss it with you in detail and document that conversation? Did they offer any medication or other advice?


  8. #8
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    Aaron85 Novitiate



    Follow Real_CAG on Twitter
    Cagger since : Nov 2017
    Posts : 16 (0.05 post per day)

    Default Re: Work asking for GP letter - advice on working conditions?

    I briefly told my GP about it, but as I had discussed another matter earlier, he booked me an appointment to see him on 21st Sep because I told him the headaches had returned since I had been sitting in the lit area if the office.


  9. #9
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative



    Follow Real_CAG on Twitter
    Cagger since : Jan 2014
    Posts : 467 (0.27 post per day)

    Default Re: Work asking for GP letter - advice on working conditions?

    Okay, so it’s unlikely that there’s anything currently documented in any detail on your medical records. This explains the GP’s reluctance to put anything in writing as they don’t yet know anything about it. But, after your next appointment on the 21st you’ll be able to ask for a copy of your medical records for free under GDPRicon. If during that conversation you explained exactly what was happening, what helped and how sitting in a less brightly lit area and after that made a SARicon for a basic summary of your records then the most recent consultation would appear on it. You could then present this to your employer as proof of your GP’s understanding of your situation.

    Worth a try.


  10. #10
    Site Team stu007 Authoritative stu007 Authoritative stu007 Authoritative stu007 Authoritative stu007 Authoritative stu007 Authoritative stu007 Authoritative stu007 Authoritative stu007 Authoritative stu007 Authoritative stu007 Authoritative stu007's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Dec 2010
    Posts : 8,080 (2.86 post per day)

    Default Re: Work asking for GP letter - advice on working conditions?

    Have a wee look at this link HSE link: http://www.hse.gov.uk/msd/dse/

    How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

    FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

    How to Start Your Own Thread **CLICK HERE**

    Credit Reference Agencies: Experian Equifax CallCredit noddle<<<<CRA FILE INFO IS HERE<<<<

    I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

    I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.
    If you wish to check my advice please seek other independent/professional sources.

    Be assured that our advice and support is FREE on CAG.

    PLEASE HELP US TO KEEP THIS SITE RUNNING

    EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

    Follows
    0
    Following
    0

  11. #11
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative think about it Authoritative



    Follow Real_CAG on Twitter
    Cagger since : Jan 2014
    Posts : 467 (0.27 post per day)

    Default Re: Work asking for GP letter - advice on working conditions?

    Hope your appointment went well.



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
We use cookies to personalise content and ads and to provide social media features. We also share information about your use of our site with our advertising and analytics partners. See details