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Basic Account Holder Do you record your calls? You'll regret it if you don't.
Cagger since : Sep 2018
Posts : 11 (1.16 post per day)
CRS help please!?
Originally Posted by dx100uk
ignore them
they are totally powerless and don't do court anyway.
the other alternative is to sent the slick132 letter in many threads here
offering ONE MONTH only membership and no fees paid
I am having a similair problem.
I have actually been paying them for some time but have missed quite a few payments so they have added many fee’s on.
I missed my latest fee then rang up asking for a breakdown of what i have paid and every charge they have added, i let them know that untill i recieve this in writing i wont be paying anymore.
They said ok but have not sent it.
They then tried to take another DD but like i told them the money would not be there until they provide the paperwork.
I emailed them to let them know but they have ignored the email.
Today they have tried to take another payment and i have emailed them again explaining that i will not he paying untill i can review the charges they have added.
They have completely ignored me.
Any advice?
Can they effect my credit? Default/ccj for example. If anyone could give me some advice i would be very greatfull.
Basic Account Holder Do you record your calls? You'll regret it if you don't.
Cagger since : Sep 2018
Posts : 11 (1.16 post per day)
CRS help please!?
I am having a problem with CRS.
I have actually been paying them for some time but have missed quite a few payments so they have added many fee’s on.
I missed my latest fee then rang up asking for a breakdown of what i have paid and every charge they have added, i let them know that untill i receive this in writing i wont be paying anymore.
They said ok but have not sent it.
They then tried to take another DD but like i told them the money would not be there until they provide the paperwork.
I emailed them to let them know but they have ignored the email.
Today they have tried to take another payment and i have emailed them again explaining that i will not he paying untill i can review the charges they have added.
They have completely ignored me.
Any advice?
Can they effect my credit?
Default/ccj for example.
If anyone could give me some advice i would be very greatfull.
Cagger since : Aug 2010
Posts : 23,004 (7.76 post per day)
Re: CRS help please!?
What were you paying them for? What was the debt.
Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..
If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks
Cagger since : Aug 2010
Posts : 23,004 (7.76 post per day)
Re: CRS help please!?
Never mind saw your other thread. Dont pay them. Just ignore them. They cannot do ANYTHING.
Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..
If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks
Cagger since : Aug 2010
Posts : 23,004 (7.76 post per day)
Re: CRS help needed re Xercise4less
Ignore them. Certainly do not pay them. They can not do anything and never will.
Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..
If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks
Cagger since : Nov 2012
Posts : 15,040 (7.05 post per day)
Re: CRS help please!?
You fell for their claim that they are somehow involved in the supposed debt, they arent, they have no interest in any matter at all. How much have you paid them in all? how did you pay them?
You might be claiming the money back if you paid by dedit card. there are no fees or charegs thye can add as they ahve no interest in the matter. you didnt sign acredit agreement with them so all that you have paid is just made up amounts because they caught you.
Cagger since : Aug 2010
Posts : 23,004 (7.76 post per day)
Re: CRS help please!?
let me guess. Harlands originally chased you. CRS are harlands. You fell for their tricks, and now theyre trying to get more money from you.
Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..
If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks
Cagger since : Aug 2010
Posts : 23,004 (7.76 post per day)
Re: CRS help please!?
Originally Posted by ericsbrother
You fell for their claim that they are somehow involved in the supposed debt, they arent, they have no interest in any matter at all. How much have you paid them in all? how did you pay them?
You might be claiming the money back if you paid by dedit card. there are no fees or charegs thye can add as they ahve no interest in the matter. you didnt sign acredit agreement with them so all that you have paid is just made up amounts because they caught you.
to add to this, all charges and fee's can be considered unfair penalties and unenforceable. They know this and hope you dont. Thats why theyre harassing you.
Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..
If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks
Cagger since : Dec 2006
Posts : 119,138 (27.76 post per day)
Re: CRS help please!?
posts from someone elses thread moved here
thread moved to the gym forum.
tell use the history of the debt
why did you stop at the gym?
no DCA has ANY legal powers
and you should NEVER EVER phone or pay them
they are NOT BAILIFFS!
so when was the last time you USED the gym in question and who were they?
dx
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DX RIP Martin3030
Cagger since : Feb 2007
Posts : 28,769 (6.80 post per day)
Re: CRS help please!?
Hi LM,
It doesn't matter now if this was a 12 month minimum, or a rolling monthly, membership agreement. The fact that Harlands/CRS have been charging unlawful admin fees means you can cancel immediately and ignore them from now on.
Just so we have the right background info, can you confirm :-
1. Was this a 12 month or a rolling monthly agreement.
2. How long were you a member.
3. Did you give notice to leave the gym, either to the gym or to Harlands.
4. If so, what date did you give notice.
5. When was the last NORMAL monthly gym fee paid by you.
Basic Account Holder Do you record your calls? You'll regret it if you don't.
Cagger since : Sep 2018
Posts : 11 (1.16 post per day)
Re: CRS help please!?
Thanks for the replies everyone.
It was a 12 month contract as far as i can remember. I think i have paid CRS about 150 ish pounds now with there latest 2 fee’s the debt will be back up to 200. I lost my job so i could not pay it i had a lot on my mind at the time financially so i lost track of it and just stopped paying(due to having no money at all). I have asked them for a breakdown of all the fee’s they have added on and how much i have actually paid but they are ignoring my requests.
I have been paying 10 pounds per month via DD and a couple of times i have payed 35 (due to a missed payment covering the latest payment and add on fee)
I am actually a member of the gym still i signed back on as i now have stable work and its my local gym.
I am honestly looking to cancel the DD and ignore them after reading these comments but i dont want my credit to be effected as im trying my best to build it back up.
Cagger since : Dec 2006
Posts : 119,138 (27.76 post per day)
Re: CRS help please!?
pers id go get all the DD's back that you've paid to CRS
then write to them and offer 1 month + no fees.
they wont like it but they don't do court and gym debts don't show on your credit file
have crs been WRITING to your each month advising the amount that will be taken.
if not go use the DD guarantee and get all the payments back from them nia your bank.
IMHO you've been cash cowed
the fees are unlawful. and so are any membership fees after the 1 month that you cancelled on
PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS
Click Here To Make A Donation
If you want advice on your thread please PM me a link to your thread
my views are my own...seek legal advice if necessary
NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by phone alert the siteteam
DX RIP Martin3030
Basic Account Holder Do you record your calls? You'll regret it if you don't.
Cagger since : Sep 2018
Posts : 11 (1.16 post per day)
Re: CRS help please!?
How would i go about claiming back the DD? I honestly have no clue what i’m doing when it comes to things like that i feel pretty stupid now tbh 😂😂.
Should i email them something like, i have canceled the direct debit and will be claiming it back, i now offer you one
Month with no fee’s.
And if so should i pay them one months fee? Then claim the rest back? And what should i say to the bamk exactly? That i have been [problem]med and would like to claim the money back?
Sorry for so many questions people honestly clueless when it comes to this.
Cagger since : Dec 2006
Posts : 119,138 (27.76 post per day)
Re: CRS help please!?
were CRS writing to you EACH MONTH they took the fee/charges telling you that £xx would be taken on XX date via your DD?
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If you want advice on your thread please PM me a link to your thread
my views are my own...seek legal advice if necessary
NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by phone alert the siteteam
DX RIP Martin3030
Cagger since : Dec 2006
Posts : 119,138 (27.76 post per day)
Re: CRS help please!?
No they dont count as notification that they are varying the DD each month
So under the dd guarantee you could reclaim them all from your bank
And no you dont have to tell the fleecers
PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS
Click Here To Make A Donation
If you want advice on your thread please PM me a link to your thread
my views are my own...seek legal advice if necessary
NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by phone alert the siteteam
DX RIP Martin3030
Cagger since : Feb 2007
Posts : 28,769 (6.80 post per day)
Re: CRS help please!?
If you want to leave the gym, you can do so on the basis that Harlands/CRS have charged you admin fees that aren't lawful.
This won't affect your credit rating at all.
My advice would be to cancel now giving the gym 30 days notice, pay the final fee and then cancel the DD mandate. Don't reclaim any DD's that you've paid - just put this down to experience. This way you're less likely to have Harlands/CRS chasing you for many months.
If you DO want to reclaim some of the admin fees taken by Harlands/CRS using the DD mandate, let us know and we'll help. Answer the Q's 1 to 6 above for starters but with simple bullet-point answers.
We could do with some help from you
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Following our letter dated 3 SEP 18, we have been advised that our resubmission for your instalment has again been declined "Refer to Payer".
A second £25.00 administration charge has been levied, resulting in the instalment now becoming due for £60.00.
Please call us on 01444 449 165. We can collect your arrears by Credit/Debit card, or discuss other payment options.
Should you not contact us by 24 September 2018, your instalment plan will be cancelled and we will take further action to recover your account balance.
Yours sincerely
For Credit Resolution Services
Nuria Manson Collections Department
CRS REF No: xxxxx
CRS HELPLINE: 01444 449 165
ACCOUNT BALANCE: £198.12
2nd Floor, Rockwood House, 9-17 Perrymount Road, Haywards Heath, West Sussex, RH16 3TW Tel No: 01444 449 165 Facsimile: 01444 449152 Email
Credit Resolution Services is a trading title of Harlands Services Ltd
Registered Office: 2nd Floor, 9-17 Perrymount Road, Haywards Heath, West Sussex, RH16 3TW Registration No. 2982925
That is the latest email.
In relation to notifying i left the gym i cant even remember if i did i just had no money and the DD bounced i think.
Next thing ive got these idiots chasing me for about 140 quid.
CRS help please!?
Originally Posted by dx100uk
but like i told them the money would not be there until they provide the paperwork.
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