Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #61
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    Default

    Quote Originally Posted by slick132 View Post
    A DDicon mandate is what you agree to and set up so your bank pays money every month to someone you agree to pay. You would have signed a DD mandate agreeing to pay Harlandsicon and the monthly DD would be paid to SNAP, who is Harlands, if I recall correctly.

    CRS are really Harlands in disguise but I have not heard of them using a DD mandate to collect any fees, adminicon charges, etc. If you did not sign a separate DD mandate agreeing to pay Moneywise Services, any such payments should be reclaimed via the bank.

    Having said this, I've already voiced my disquiet about reclaiming gymicon fees when you have been so vague with dates and amounts paid.

    But keep us posted
    No mate nothing was signed for a new DD, just a phone conversation.

    The gymicon membership ended a long time ago even if i had seen out my contract it would of ended in 2017 sometime around march.

    Pretty sure i am within my rights to claim the money back. They got a fair bit out of me and if it wasnt for this site id still be paying them another 200 odd quid now.

    So thanks everyone who has helped.


  2. #62
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    Default Re: CRS help please!?

    The bank have rejected my claim for the DDicon to be returned. Absoloutly fuming. I am still on the phone to them.

    They are saying i am in a dispute and they cant return it. What do i say? Any ideas what i can tell the bank?

    And next to where the money comes out in mu statement it says moneywise services. For instance if you buy somthing in tesco it will say:

    Tesco 4.55
    Moneywise services 9.99

    Ive been arguing with the bank on the phone and they will not change there stance. They have give me the number for the fraud team. Any idea what i should do next?


  3. #63

    Default Re: CRS help please!?

    go here
    https://register.fca.org.uk/

    type in moneywise services

    you'll see they don't exist and neither do Harlandsicon have a active licence!!

    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
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    If you want advice please PM me a link to your thread. PM advice is not allowed!!
    DX
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  4. #64
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    Default Re: CRS help please!?

    Should i call the banks fraud team an tell them this? I really want this money back tbh.


  5. #65

    Default Re: CRS help please!?

    no yo get back on to the bank that refusd your claim
    sadly they think they have their own rules they DON'T!!

    who's the bank?

    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
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  6. #66
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    Default Re: CRS help please!?

    TSB, i was ranting on the phone for a good 20 minutes they where saying it is a dispute.

    Unfortunatly i am not as informed as some of the posters on here so run out of things to say. Its just not an argument i can win.

    Dont know what to do tbh. I could ring them again but i fear the outcome would not change.


  7. #67

    Default Re: CRS help please!?

    I have had money taken from my account by a company that is not registered with the FCA and I did not owe money too.

    dx

    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
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  8. #68
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    Default Re: CRS help please!?

    Will try again tomorrow but it will be my 4th attempt.

    Thanks dx.


  9. #69

    Default Re: CRS help please!?

    Speak to a manager and Keep escalating it. Even in a dispute the bank has to abide by the DDicon rules. They forget tobpicl and choose what happens


  10. #70
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    Default Re: CRS help please!?

    Is there anything particular i can say to the bank to make them see sense? Like a rule they are not abiding by.

    And is there any body i could threaten to report them to if they dont abide by the DDicon rules.


  11. #71

    Default Re: CRS help please!?

    I think this link should still work if not see the FCA website

    Attached Files Attached Files
    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
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  12. #72
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    Default Re: CRS help please!?

    Ive put in another claim today telling them about the lack of fca license. Hopefully now it will be sorted. I should know by monday.


  13. #73
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    Default Re: CRS help please!?

    Bank still refusing to pay me out. I have filed numerous complaints and had zero contact for weeks. CRS have ran numurous times also have just been blanking.

    Cant see me getting the money back tbh.


  14. #74

    Default Re: CRS help please!?

    Summarise the DDicon claim in a letter to the bank's HO and confirm you require their written, not a telephone, response.

    When they reply, let us know exactly what you said and exactly how they replied. Use PDFicon if you want but hide any identifiers first.



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