Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

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Patricia Pearl - Small Claims Procedure - A Practical Guide


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  1. #1
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    Default ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    1 Date of the infringement : 1: 09/08/2018 + 2: 02/09/2018

    2 Date on the NTK [this must have been received within 14 days from the 'offence' date]
    1:06/09/2018
    2:05/09/2018

    3 Date received
    1:08/09/2018
    2:07/09/2018

    4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012?
    No

    5 Is there any photographic evidence of the event?
    No

    6 Have you appealed?

    No

    7 Who is the parking company?
    ANPR Collection Services Ltd
    (Parking Collection Services)

    8. Where exactly

    Amersham, Natwest Car Park

    For either option, does it say which appeals body they operate under.

    There are two official bodies, the BPA and the IAS.

    BPA


    If you have received any other correspondence, please mention it here


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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    Hi and welcome to CAGicon.


    I have just looked at the site on google street view and I cannot see any signs at the entrance to the car park warning that terms apply by using the car park. What I can't make out is the signs on the wall of the bank so it needs a visit to take some pictures.
    I'm also surprised that they are not relying on PoFA to enforce a ticket against you as if they are not doing so, they cannot rely on PoFA at a later stage.


    Can you uploadicon the NTK (after redacting all personal details) so the experts can have a look. a PDFicon file is best as that gives us the ability to zoom in/out.


    I also suspect that if you go to their website, you will be able to see any pictures they may have.


    What are they saying you did wrong on each ticket?

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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    Scan up the NTK's to PDFicon please
    Both sides
    One multipage PDFicon only please
    Read uploadicon

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  4. #4
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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    there are some very small print signs on the walls above the nat west signs so they arent at all apparent
    if they are anything to do with parking and you certainly cant read them from a distance.
    Nowt on actual entrance to warn you that you are being offered conditions to enter and park there.

    Now, were you there on bank business?
    If so that would be my first port of call and I would be getting on my high horse on their twitter feed or whatever about this 100 charge to use their bank and how you are minded to take your business elsewhere and how it is particularly galling that they have got into bed with some cowboy outfit to rook you for this money when RBSicon owe the taxpayer 45 billion and have stated they arent going to repay it.

    Now there is no such company as ANPR Collection services Ltd so you cant owe them any money and you cant enter into a contract with an entity that doesnt exist.

    As for the PCS bit they have only been in business since march this year so they will be in a rather dangerous position if they started losing their clients so get on to the bank and also ask the council about planning permission for their signs and then hit the bank with that.

    If you are lucky the council may force the company or the bank to take down the cameras and the signs, the cameras needing specific planning consent and the signs need a nod to get permission but they usually dont apply because they are too idle or ignorant to do so..


    now anpr parking service ltd are registered with the ICOicon but PCS arent so they cant legally collect and process your personal dataicon. PCS are listed as a dormant company so they cnat enter into contracts either.
    All of htis will help yu beat any claim but I would use thsi extra data to beat up nat west for employing a company that doesnt exist to steal money from their customers. gte this in the local paper as well.

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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    I would also be asking the DVLA who has accessed your data. There is no BPA member called Parking Collection Services Ltd so agin it raises questions as to how they got to access your data. They can be reported to the ICOicon.
    I tried to check for their credentials on the BPA web site and there is a beautiful irony, you cant load google maps on their link so you cant drive there. Companies house would love to know ANPR parking Services Ltd's VAT number and Ltd co registration No as well because they would like a word about claiming to be a Ltd C when they arent registered with them.


    get complaining to everyone you can but dont contact the parking co's
    If I get time I will do a bit more digging tomorrow


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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    Also , if the dates are correct on the first ticket they have already failed on that one.

    Infringement date 09/08/2018

    Date on NTK 06/09/2018

    If the dates are correct then they have breached data protection since they had no cause to ask for your data after 14 days from the infringement. So when writing to the DVLA ask them why they provided your data well after the statutory 14 days thus breaching GDPRicon since there was no reasonable cause for asking for your data by then.


  7. #7
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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    Hi everyone thanks so much for your help, I've uploaded the PCN here.

    Attached Files

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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    Done a bit more digging, the compay does exist, it was struck off in a previous name and reappeared with new directors but no link to PCS so there cant be an agency created between the 2.


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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    Thanks for your help ericsbrother, I found ANPR Parking Services LTD listed at BPA-Approved-Operators not entirely sure what this means


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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    interesting the NTK says PENALTY notice number..opss!

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  11. #11
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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    I intent to appeal both fines on the basis that there isn't ample signage given in the car park area. Is this a good idea?


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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    fines?
    where do thy use that word?

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  13. #13
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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    Sorry im not great with the lingo, Ill appeal both PCN's on the basis there isn't ample signage


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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    where on their paperwork do they use the word FINE please??

    they are speculative invoices...

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  15. #15
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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    Sorry my mistake it doesnt use the word FINE it says CHARGE


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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    Quote Originally Posted by SonnyandhisCar View Post
    I intent to appeal both fines on the basis that there isn't ample signage given in the car park area. Is this a good idea?

    I'm not sure if appealing is the way to go yet. Please wait until the experts can comment.


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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    Quote Originally Posted by SonnyandhisCar View Post
    I intent to appeal both fines on the basis that there isn't ample signage given in the car park area. Is this a good idea?
    No it isn't a good idea because you run the danger of
    1] identifying yourself as the driver thus losing the protection afforded to the keeper under POFA
    2] by writing to them pointing out only one thing wrong with their "contract" when they will already know there are more, indicates to them that you would probably be a pushover in Court
    since you appear to have insufficient knowledge of the situation.
    3] your complaint will put your name in front of them and they will think that by not accepting your complaint and more than likely raising their charges [or threatening to] that you will cave in and pay.


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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    Your use of words indicate you are snatching at things rather than reading up on them.
    You say FINES when every other thread with that word in gets a sharp rebuke as it isnt a fine.

    You cant make this go away quicly unless you just pay up but consuide this,
    if you pay up and they then send you another demand for payment how can you prove that this new demand isnt valid?

    You need to read a lot more threads on private parking co's and then folow some of the advice but also answer the questiosn we have asked so you can be pointed in the right direction.

    So, have you taken it up with the bank yet?
    They are the occupier and giving them grief will work wonders. I am minded to dive up to Amersham and park there just to get a tickt so I can complain and expose the shambles they have invited upin themselves.

    The NTK isnt legal.
    PCS are breaking the law as are ANPR Parking Services and you want to go begging to them to be nice to you?
    I would be wanting them to watse theit time chasing em and then sue them for damages for breach of the GDPRicon and not only get about a grand in my pocket but stop PCS from ever getting an ICOicon registration and put them out of business.

    Your choice, ceate more trouble for yourself and give them an air of legitimacy or stick the knife in at the appropriate time, which isnt now.


  19. #19
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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    Please never use the word 'fine'. Poor DX gets a fit of the vapours when he sees them and this can takes hours before it wears off.


    ANPR parking services are registered with the BPA and if one clicks through from their website, it takes you to Debt recovery Plus (DRP or DR+). DRP are also registered with the BPA. PCS are DRP but they seem to have omitted that from the paperwork and as for 'penalty' How rude! Nothing of the sort and should be reported to the BPA.

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  20. #20
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    Default Re: ANPR Parking Services LTD ANPR PCN - Amersham, Natwest Car Park HP6 5BU

    Thank you all for your help, I really appreciate you taking the time to advise me as I have limited knowledge, and knowing there are people around helping gives me a great deal of confidence.

    My main issue currently Is that I don't understand how to proceed. What is my next step?

    Quote Originally Posted by lookinforinfo View Post
    No it isn't a good idea because you run the danger of
    1] identifying yourself as the driver thus losing the protection afforded to the keeper under POFA
    2] by writing to them pointing out only one thing wrong with their "contract" when they will already know there are more, indicates to them that you would probably be a pushover in Court
    since you appear to have insufficient knowledge of the situation.
    3] your complaint will put your name in front of them and they will think that by not accepting your complaint and more than likely raising their charges [or threatening to] that you will cave in and pay.
    In hindsight you are absolutely right, however I still do not fully understand how I should proceed.


    Quote Originally Posted by ericsbrother View Post
    Your ise of words indicate you are snatching at things rather than reading up on them. You say FINES when every other thread with that word in gets a sharp rebuke as it isnt a fine.
    You cnat make this go away quicly unless you just pay up but consuide this, if you pay up and they then send you another demand for payment how can you prove that this new demand isnt valid?
    You need to read a lot more thrad on private parking co's and then folow soem of the advice but also answer the questiosn we have asked so you can be pointed in the right direction.
    So, have you taken it up with the bank yet? They are the occupier and giving them grief will work wonders. I am minded to dive up to Amersham and park there just to get a tickt so I can complain and expose the shambles they have invited upin themselves.
    The NTK isnt legal. PCS are breaking the lae as are ANPR Parking Services and you want to go begging to them to be nice to you? I would be wanting them to watse theit time chasing em and then sue them for damages fro brweach of the GDPRicon and not only get about a grand in my pocket but stop PCS from ever getting an ICOicon registration and put them out of business.


    Your choice, ceate more trouble for yourself and give them an air of legitimacy or stick the knife in at the appropriate time, which isnt now.

    Thanks Ericsbrother, apologies, I have limited knowledge on the subject I must admit. I cant see the breach in GDPRicon would you be able to elaborate on this, and I would be eager to forward it to a DPO. Would you be able to reiterate the questions you asked and I will answer ASAP, I really do appreciate the help on the matter.

    Quote Originally Posted by silverfox1961 View Post
    Please never use the word 'fine'. Poor DX gets a fit of the vapours when he sees them and this can takes hours before it wears off.


    ANPR parking services are registered with the BPA and if one clicks through from their website, it takes you to Debt recovery Plus (DRP or DR+). DRP are also registered with the BPA. PCS are DRP but they seem to have omitted that from the paperwork and as for 'penalty' How rude! Nothing of the sort and should be reported to the BPA.
    Apologies for my use of the word fine as I have said my terminology is improving but I have never had to deal with this situation before. I don't fully understand how complaining to the BPA will resolve the PCN, would you be able to explain?



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