Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
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    Default Had enough, handed in notice.

    Hi, Im new here, but needed to find somewhere I can get some advice.

    I will just put it out there,
    I have been put on sick leave by my doctor due to depression, which I have never suffered with before.

    I am a cleaner for a medical centre,
    2 months ago as I walked into work, the manger told me to follow her, she walked me into the kitchen, pointed to crumbs on the floor and told me to clean it up then walked out leaving me stood there like a lemon,
    I had just started work and would of cleaned it when I got to that room,

    3 weeks ago, I walked past her again as she was talking to another member of the practice, she cut her conversation short, and shouted to me, that needs cleaning in there, pointing into the staff kitchen,

    ,the member of staff that was with her at the time, came and apologised to me saying she was embarrassed at the way I was spoken to. Her and I both!!

    A lot of little things have happened
    I thought I would arrange a meeting with my supervisor to tell her what had been happening, she told me matter of factly that bullying happens it happens everywhere, I couldnt believe my ears,she also said that I was a scrubber,

    I told her no i'm a cleaner,
    she replied saying your a scrubber, we all are in this job,
    I told her she shouldnt be a supervisor saying these things to me,

    Since then I have gone on sick leave due to depression,
    I wrote to my boss explaining what had happened so she could document it,
    I explained in the letter to her I was unable to go to her work place which is a considerable way from where I live

    she replied saying, rather than read your email, come to my workplace, she hadnt even bothered reading it

    it took me a whole day to write down everything that had happened and she just couldnt be bothered.

    The next I heard off her was her emailing asking to do a home welfare check,
    I had been on sick leave for just 6 days, I felt like crap and was tearfull all the time,

    I asked her what a home visit entailed, and also that the email I had written her wasnt a formal grievance it was so she knew what had been going on,
    I havent heard off her since, even though I handed my notice in last week,

    I think when she saw I wasnt raising any grievance she thought bugger it, I dont need to keep in touch with her now..it has all left me feeling worthless,

    I did a good job if I didnt the medical centre wouldnt of been able to open, im just wondering if i should put in a grievance,
    she is the top boss, she built the business

    so who do i go to,
    who can help me if it is her business?

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  2. #2
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    Default Re: Had enough, handed in notice.

    Private company or part of the NHS?

    How long have you worked there?


  3. #3
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    Default Re: Had enough, handed in notice.

    Its part of the NHS but also takes private patients,, I work for a cleaning agency,Ive worked in thie centre for 3 and half years but only with my new boss for just over a year as last one went insolvent and I was carried over to new employer'


  4. #4
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    Default Re: Had enough, handed in notice.

    You have already resigned, so you know you do not need to go back


    What do you hope to achieve with a greivance? That might help you work out if it's worth it.

    Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!
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  5. #5
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    Default Re: Had enough, handed in notice.

    Hi, I guess its the fact she has left me feeling low,,and also the fact she has shouted at numerous other people there, in front of others, some she has made cry. I was thinking if I did it then maybe she would change the way she acts, and the reception staff wouldnt be treated badly anymore. But saying that I know its up the them to help themselves.


  6. #6
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    Default Re: Had enough, handed in notice.

    Quote Originally Posted by Swampduck73 View Post
    Hi, I guess its the fact she has left me feeling low,,and also the fact she has shouted at numerous other people there, in front of others, some she has made cry. I was thinking if I did it then maybe she would change the way she acts, and the reception staff wouldnt be treated badly anymore. But saying that I know its up the them to help themselves.
    I think if, following your complaints, no action was taken, a grievance is unlikely to bring about change either.

    Sometimes the best revenge is moving on and living well.

    Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!
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  7. #7
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    Default Re: Had enough, handed in notice.

    Thats what I was thinking, its like should I or shouldnt I,,,But I think your right, it might just drag out for ages and I havent got the strength for that at the moment. Thankyou x


  8. #8
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    Default Re: Had enough, handed in notice.

    the manager is not the boss, thanks to hangovers from pre NHS days the surgery will most likely be owned by partners, who are probably the senior doctors there.
    Also, as you work for an agency you could have asked them to find you somewhere else to work. They wouldnt be obliged to but they are your employer, not the surgery.
    hat isnt clear to me is whetehr this manager is the practice manager or your agency manager. If the former then a grievance to your agency as employer may help you stay on their books and get you employment elsewhere. Also, it may persuade the agency to say they arent willing to send staff there to be abused and the practice can find its own cleaners and then be responsible for their employment and all that goes with it.


  9. #9
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    Default Re: Had enough, handed in notice.

    Sorry, My boss owns the cleaning company, so there is no one higher than her i can go through, The practice manage is the manger of the surgery.
    I have done all I cann with telling my boss whats happeed but she just doesnt care, still hasnt got back to me about me handing my notice in. So she definately doesnt care who else gets work there, I think aslong as she keeps the contract she really doesnt care. The surgery is owned by two senior doctors, I dont think they now any of whats gone on, I get on brilliant with all the staff and docs there, but it is def time to move on, I cant work for people who treat you as the lowest of the low..I really o hope that one of the staff puts in a complaint though, as id love to see karma catch up with them x


  10. #10
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    Default Re: Had enough, handed in notice.

    Your post mentions managers and your boss and an agency so I made the assumption that your were not directly managed at your place of work by your own company but received instruction from the Practice Manager and this was the person giving you grief.
    As That is not the caseI would be tempted to write them a note saying that you are sorry to be leaving the practice and your reasons are nothing to do with them and how you have enjoyed working there meeting lots of nice people or whatever.
    that way you might be considered for being employed directly if they decide to not use a contracted company after this.


  11. #11
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    Default

    Quote Originally Posted by Swampduck73 View Post
    Sorry, My boss owns the cleaning company, so there is no one higher than her i can go through, The practice manage is the manger of the surgery.
    I have done all I cann with telling my boss whats happeed but she just doesnt care, still hasnt got back to me about me handing my notice in. So she definately doesnt care who else gets work there, I think aslong as she keeps the contract she really doesnt care. The surgery is owned by two senior doctors, I dont think they now any of whats gone on, I get on brilliant with all the staff and docs there, but it is def time to move on, I cant work for people who treat you as the lowest of the low..I really o hope that one of the staff puts in a complaint though, as id love to see karma catch up with them x
    It will happen.
    My crazy sister once handed her resignation to an abusive boss by way of a punch in the face followed by a kick in the jewels.
    Astonishingly they paid her notice period despite never going back.
    That night we were waiting for the police to knock at the door and take her in, but they never reported it.
    The bully just took it and went with his tails between the legs.
    The abusive boss in the surgery one day will be served very well by a loose bolted employee, don't doubt.


  12. #12
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    Default Re: Had enough, handed in notice.

    Quote Originally Posted by Swampduck73 View Post
    Hi, I guess its the fact she has left me feeling low,,and also the fact she has shouted at numerous other people there, in front of others, some she has made cry. I was thinking if I did it then maybe she would change the way she acts, and the reception staff wouldnt be treated badly anymore. But saying that I know its up the them to help themselves.

    You have resigned

    ACAS guidelines state that employers should still deal with grievance even if the employee has left Most employers don't follow that advice

    Sorry that I sound harsh but if you had wanted to change things you should have stayed Quitters never change things

    When you stand up to bullies, you make the world a better place Unfortunately, you quit hence there is little (nothing) you can do

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  13. #13
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    Default Re: Had enough, handed in notice.

    Are you considering a Constructive Dismissal claim?


  14. #14
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    Quote Originally Posted by dondada View Post
    You have resigned

    ACAS guidelines state that employers should still deal with grievance even if the employee has left Most employers don't follow that advice

    Sorry that I sound harsh but if you had wanted to change things you should have stayed Quitters never change things

    When you stand up to bullies, you make the world a better place Unfortunately, you quit hence there is little (nothing) you can do
    Which seems exactly the best thing for you to have done for your own health. Don’t let anyone try and convince you to fight hopeless battles on behalf of others!

    Yes you sound harsh dondada. It is totally fine for people in vulnerable positions to look after themselves. She’s hardly ceo of sports direct. And piling guilt on stressed and upset people is, I believe, a disgraceful thing to do.

    Put yer spurtle down.


  15. #15
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    Default Re: Had enough, handed in notice.

    Actually IME the only time things change is when someone sues (though often even then little changes within a firm).


  16. #16
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    Default Re: Had enough, handed in notice.

    Sorry to hear about this.

    I agree with Emmzzi. It sounds like finding a nicer job and moving on with your life might be the best thing for your mental health.

    You certainly have grounds for raising a grievance but it sounds like a grievance is not likely to achieve very much, given that this is a small business. Engaging with a grievance or Employment Tribunal process could be stressful and may make it harder for you to move on from this.

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  17. #17
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    Default Re: Had enough, handed in notice.

    I hope this happens, as i know a few of them are keeping dates and incidents of what she says to them.,, I have to add I like the way your sister sorted her problem out, it made me chuckle lol x


  18. #18
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    Default Re: Had enough, handed in notice.

    The manager is the manager of the practice,, the boss is my boss, the boss of the cleaning firm, Both have acted disgracefully, I handed in my notice and havent even had an acknowledgement, thats how much she gives a s""t. The reception staff and doctors are all amazing, thats whats sad about it all x


  19. #19
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    Default Re: Had enough, handed in notice.

    Its hard to go through with a grievance when the person I have to see is one of the people I have a grievance with. the other is a superviser that is best mates with my boss, and the other is the manager of the surgery. My boss is who I would have to go and see to do the grievance procedure, she has no one above her as its her business, and its her and the other two that have all grouped together. It is a small business with a boss who wont change anything because she will lose contracts if she does. Dont you think I have mulled this over and over in my head,,I hate bullies the same as the next person, but when its 3 against one I dont stand a chance.


  20. #20
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    Default Re: Had enough, handed in notice.

    I honestly dont know how to go about it, I dont have solicitor type money. But will look into it and see if theres a way.



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