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    • I can only speak from personal experience. But a similar thing happened to me. Seriously dented door.  I made the other insurance pay. They regarded it as a write off. Took the money, replaced the door. Never heard anything more about it.    Except clearly someone sold my details to claims company, because I got loads of calls in bad English for a few month's 
    • The incident was 03rd March 2024 - and that was the only letter that I have received from MET 15th April 2024 The charge I paid was at the Stansted Airport exit gate (No real relevance now - I thought this charge was for that!!).   Here is the content of email to them (Yes I know I said I was the driver !!!!) as said above -  I thought this charge was for that!! "Stansted Airport" Dear “To whom it may concern” My name is ??  PCN:  ?? Veh Reg: Date of Incident: 03rd March 2024 I have just received a parking charge final reminder letter, dated 10th April 2024 - for an overstay.  This is the first to my knowledge of any overstay. I am aware that I am out of the 28 days, I don’t mean to be rude, this feels like it is a scam My movements on this day in question are, I pulled into what looked like a service station on my way to pick my daughter and family up from Stansted airport. The reason for me pulling into this area was to use a toilet, so I found Starbucks, and when into there, after the above, I then purchased a coffee. After which I then continued with my journey to pick my daughter up. (however after I sent this email I remember that Starbucks was closed so I then I walked over to Macdonalds) There was no signs about parking or any tickets machines to explains about the parking rules. Once at Stansted, I entered and then paid on exit.  So Im not show where I overstayed my welcome.. With gratitude    
    • Just to enlarge on Dave's great rundown of your case under Penalty. In the oft quoted case often seen on PCNs,  viz PE v Beavis while to Judges said there was a case for claiming that £100 was a penalty, this was overruled in this case because PE had a legitimate interest in keeping the car park free for other motorists which outweighed the penalty. Here there is no legitimate interest since the premises were closed. Therefore the charge is a penalty and the case should be thrown out for that reason alone.   The Appeals dept need informing about what and what isn't a valid PCN. Dummies. You should also mention that you were unable to pay by Iphone as there was no internet connection and there was a long  queue to pay on a very busy day . There was no facility for us to pay from the time of our arrival only the time from when we paid at the machine so we felt that was a bit of a scam since we were not parked until we paid. On top of that we had two children to load and unload in the car which should be taken into account since Consideration periods and Grace periods are minimum time. If you weren't the driver and PoFA isn't compliant you are off scot free since only the driver is liable and they are saying it was you. 
    • Thank you dx. I consider myself well and truly told :) x Thank you dx. I consider myself well and truly told :) x
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Domain name registration


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I do hope I've posted this in the correct place as I'm new to the forum.

 

 

Sorry for the long post but can anyone advise me if I have any comeback on the following:

I have a domain name which was set up for auto renewal on 03/03/18 (2 years for £38.38). On 24/02/18 I received an email saying the payment had failed. On 25/02/18 I received a further reminder saying the renewal was overdue and I risked a disruption or loss of services. I checked my account and noticed that the credit card details they held were out of date so I updated my credit card details.

 

On 27/02/18 I received another email stating my domain was overdue for renewal and I could always renewal manually, so I contacted 123 reg through their support centre advising them of the situation and stating that I didn’t understand why they hadn’t taken the payment from the new credit card details that I had entered as the domain is set up for automatic renewal. They replied as follows:

“I would like to make you aware that the domains are renewed 7 days prior to expiry. The payment was attempted on 2018-02-24, however, it was declined by the bank. The system might try one more time, however, if the domain is not renewed until the 3rd, it would be best for you to manually renew it to avoid any unwanted interruptions.”

I replied, advising them that I had taken their advice and manually renewed the payment, to which they replied: “Thank you for the prompt reply. I am happy to inform you that the domain has been renewed and the new expiry date is now 03/03/2020.

It was only when I was recently completing my self-assessment form that I checked through my credit card statements and noticed the payment of £38.38 had been taken twice so I contacted 123 reg and asked for a refund of the duplicate payment. Several messages have been passed between us but to cut a long story short they are saying it’s not a duplicate payment but it just means that the domain has been renewed for 4 years because it was under auto renewal and I also renewed manually!! They say that they can’t refund any money because I chose to manually renew the domain name without waiting until 3 March. Also they say that because the invoice is 6 months old they can’t refund any money (my fault I know for not checking my CC statement sooner) . The only way they can issue a refund it for them to release the domain to the open market as Verisign do not allow partial refunds and keeping the domain so I would lose the domain and any money I’ve paid. They state it’s been more than 6 months since the payment was done and the Money Back Guarantee for the .com domains is 5 days including the renewal date and they can’t pass over the registry rules on this.

It may just seem like a small amount of money but I’m really angry about this as no way did I intend paying for this domain twice and I was only following their advice by manually renewing so why did they then take the money again. I’ve asked this question but didn’t really get a satisfactory reply to that other than it’s “ the system”.

Thanks

Maureen

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Hi and Welcome to CAG

 

Have you tried their online chat support ?

 

Used the online chat for support

 

" Used the online chat for support. I requested a refund for product bought in error and my query was handled very quickly and efficiently by Robert."

https://uk.trustpilot.com/review/www.123-reg.co.uk

 

Andy

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Give it a go..seems to work according to the above link.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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