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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Problems at Work


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Hi

 

I'm really struggling at work and I don't know what to do. Nobody listens to me or wants to know and it's very much affecting my mental health, especially as I used to be so well depended on and valued.

 

I work in the public sector and it all started in 2015 when we were took over by new management, who don't care about my welfare. I'll bullet point some of my issues below:

 

  • I work remotely from the rest of the team and I'm sat in an office all day, every day by myself. Sometimes, one of my colleagues will come and work with me but this has been very seldom lately and the subsequent loneliness is horrible. This is worsened by the fact I have to do quite menial work that the rest of the centralised team don't have to do (they get more fun stuff and share an office).

 

  • My boss is non-existent. I've not had an appraisal since 2016 and I haven't seen him since around April/May this year despite him being on site a few times since then. I became really upset a few weeks ago as I found out he'd been on site to do another person's appraisal and he didn't even nip in to see me that day. Furthermore, the boss above him I'm told worked only in the office next door to me last week and he didn't acknowledge me either. I'm starting to think I'm some kind of monster but I can assure you I'm not. Before being taken over by the new management I'd been highly thought of and nominated for awards.

 

  • In 2016 it was decided by management that I needed someone to help me. They employed a lady who has learning disabilities and mental health problems and I was left to train and look after her with little support. She hadn't even had her Access to Work assessment done until around 14-months after starting post. This put a lot of strain on me and in January my union made me contact HR. My boss was then MADE to come and see me by them about all the stress I was under. He came to see us I'd say about twice after which but then he disappeared once more. My colleague sadly then went on long-term sick and has been off now since February. I've since done a learning disabilities course over the summer and know about the employment laws and support so I'm a bit more equipped for if/when she comes back. Still, I'm very angry about this whole situation which has 1) left me feeling helpless and 2) has resulted in my colleague being off sick.

 

  • My work gets 'stolen' by the centralised team. By this I mean that through the system they access my work and just do it for me and leave me with the aforementioned menial duties. I've tried addressing the people who do this by 1) asking them if they have a problem with me carrying out the work (which I was assured there wasn't) and 2) by asking them to leave it alone for me to do but I'm just met with the 'we all work as one' quote. I feel we aren't working as one though, I'm actively having work taken from me to benefit others and it's making me feel devalued. How does that constitute teamwork?

 

  • Lastly (I won't go on too much), I'll add that I've never had a sickness review. Everybody's meant to have one but I have a clear record since 2015, and I've been off sick about 3 days since then. Again, it makes me feel I don't matter and my absences aren't to be taken seriously.

 

I've done everything I can to try and combat the negative feelings that arise from my job like looking for another (which isn't easy where I live), going to therapy, trying antidepressants, doing a degree, attending college, learning another language and guitar etc, but I still can't escape my anxiousness and depressive moods. I'm wanting to up-skill and re-train and I'm doing really well in my degree but I can't help feeling I'll be useless at whatever I go on to do and it's crippling me; my confidence is at an all-time low.

 

If I say something to someone, I fear it'll fall on deaf ears & I don't want to go off sick because I'm frightened that it'll impact any future plans. What would you do if you were me? I feel I'm at a dead end. When we were taken over by the new management my personal staff file was dropped in the car park in the dark for all to see and for cars to drive over and I feel that serves as the perfect metaphor for the treatment I've ensued.

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Been there.

 

 

I would, however awful it made me feel, say a cheery hello whenever the bosses were in the office - and see it as my job, not theirs

 

 

Move myself into the main office whenever there was an empty desk (people on holiday)

 

 

Ask boss for a conversation about my career prospects, having prepped a list of training and development/ new assignments I would like to do

 

 

Move town if the employment situation was really that grim

 

 

Get a coach

 

 

Do a psychometric test to work out why I was not happy at work in a slightly more scientific way

 

 

Do VSO

 

 

View myself as a guitiarist who just did work to pay the bills, and commit and live accordingly

 

 

Stop being melodramatic about a dropped file....

 

 

 

These are all things you do; you can't change anyone else. Just you and see if people respond differently.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Public Sector unfortunately needs desk fillers and you've ended up being one despite your effort.

Be pragmatic about it: you get paid and nobody bothers you.

Don't do any work and they don't even notice it.

Sweet!

You can now concentrate on better things in life that you enjoy.

If you really want to have a gratifying job then follow the advice above.

You go sick and they don't care???

I wish I could do this! I'd be off 11 months a year! (Got to take holidays at one point 😁)

A lot of people, including me, work for the money, not for the glory, then we have our little fulfilling life outside the office and the energy to live it as we haven't done much at work.

It's hard at the beginning, but once you start enjoying it, you won't be looking at a promotion anymore.

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I partially agree with Kingy, look at the job for what it is- are there realistically any promotion prospects without someone dropping dead? are there aspects to your job that are specialist in nature that means they need you in that position?

Appraisal? has the job changed in the last 2 years, if not then dont worry about the lack of appraisal, all they will do is set targets and probably blame you if these are unrealistic.

 

Progress with your interests outside work and use the combined new qualifications and experiance to search for a new job when the time comes. Talk yourself up and not down in your CV and at interview. if you havent done soemthing tell them that you have read something about it and then swot up on the subject.

In the meanwhile waht about the social life whwere you work? many local govt organisations have social and sporting activites that are given time off to attend so join all of the teams. Put yourself forward for any courses you read about on the intranet regardles of how relevant they are to your job. it will be another tick and a star on your CV and makes you look keen to progress even if there are no job vacancies in the course area. I did shed loads of H&S courses, courses on computer programming, sports coaching, archaeology etc as I could find some aspct that may be useful in my everyday work but 99% of it was just to keep me amused.

If you are a member of a union they also have courses you can apply for and anything H&S related will almost automatically be approved by your employer as they often lack the qualified people they need to make things tick along.

 

This is not just time filling, you can get some serious qualifications this way that can be useful where you are at present ad certainly for any future employment as the prospective employer is likey to see a cost advantage in the buy one get one free for the skill set.

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