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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
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Minor Bump - Now Court


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In 2016, my daughter was involved in a low speed collision, 5 mph ish - I was in the car with her.

 

We were reversing out of our drive, which is a corner of a T culdesac. We had two pass a couple of houses before being able to exit the T. (hope you're getting the gist).

 

As we reversed up the road, approx 20' one of the neigbours reversed out of their drive and we struck the drivers door. The front of the neighbours car was still on the pavement this time.

 

Both myself and my daughter were looking behind and didn't see this until it was too late. The other driver was doing a reverse left turn and had her head turned to the left. Her view of the right was blocked as there was a van parked in the same drive.

 

As I was looking at the damage to the car, the neighbours partner came out and very very aggressive. The only witnesses were the driver. I was in the car with my daughter and my wife.

 

 

It was an accident pure and simple and we agreed with the insurance to class it as a 50/50 - there was no damage to our car. We didn't want to claim anything as there wasn't anything that warranted it.

 

Roll on 12 months later, the other driver has refused the 50/50 and is now taking us to court, with a hearing in January. We firmly believe that this is now a crash for Cash.

 

We're hoping that any sane judge would see this as an accident and throw this out.

 

One thing that did happen shortly after, was my daughter was diagnosed with Chron's and has ended up will an illiostomy. She had been showing signs of anxiety before the accident, but this incident didn't help. Obviously the accident hadn't helped and may have made her condition worse.

 

Any advise would be useful.

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H Boris

 

Have you passed this on to your Insurance company ?

We could do with some help from you.

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Yes, they're dealing with it and we are using the legal cover with the policy. This appears to be a civil suit. One question is, if the decision goes against my daughter, would any claim be paid by the insurer.

 

By daughter is nervous about actually going to court on the day. I'm assuming that a case like this would be dealt in an office situation?

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It shouldn't go against her if the facts as you state are correct...and there shouldn't be any involvement with your daughter..you Insurance company will deal with it all.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Most probably wont..tell her to forget about it and enjoy her weekend

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Thanks. I'm trying to keep my daughters anxiety down. Just spoken to the solicitors who are dealing and they said it may not even get to court.

 

However if, and it's a big if, it does go to Court then both you and your daughter will have give give evidence as witnesses most likely.

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It is not illegal to reverse into a main road but it is not advisable - this is for safety reasons. ... If an accident occurred due to you reversing onto a main road from a minor road then there may be the possibility of you being prosecuted for driving without due care and attention.

 

Highway Code;-

201

Do not reverse from a side road into a main road. When using a driveway, reverse in and drive out if you can. is noted:- this has always been referred to for decades and part of orignal test questions?[ so an argument may be by Insurance Company against their claim?

:mad2::-x:jaw::sad:
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  • 4 weeks later...

Witness statements done. Interesting to note that there are now three possibilities - Third party will pull out, judge will look at case on paper only or there will be a session in the court. Still happy to take this as a 50/50 as there were no independent witnesses.

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  • 3 months later...

We received the witness statement in November, the best work of fiction since the bible! Whoever wrote it must have failed their english CSE. Full of spelling and typographical errors.

 

Court date is this Thursday. We have been allocated a local solicitor to represent us. Interesting that the claimant has now said that they were prepared to accept a 50/50 but we have intimidated them! Do I smell BS here?

We've not spoken or interacted with them since the incident or perhaps it was because we didn't get them a Christmas card. We're trying to be adult about this and think they are desperate and why has this only just been raised. I would call the claimants partner standing outside their house staring and pointing as we drive pass intimidating, but I have thick skin and only care about my family.

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Interesting morning yesterday. Our solicitor trying to rip holes in our witness statements and the claimant's solicitor doing the same to us. We were excused after being cross-examined. My daughter was in tears during her stint. There are is no denying that our car struck their car - a few seconds earlier and it would have been the other way round. I thing most of the haggling is going to be around the medical evidence and the compensation levels. The judge allowed us to leave at this point.

 

Still waiting to hear about the judgment. I'm just hoping that it will be 50/50 but it wouln't be much difference if it went completely against her insurance wise, which she has accepted.

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" Our solicitor trying to rip holes in our witness statements and the claimant's solicitor doing the same to us."

 

:???: Really

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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We've heard nothing yet. If nothing arrives over the weekend we'll chase the solicitors on monday, although there's been no sight of the neighbours since. Either way, my daughters premium will go up and she's accepted this. The only solace we have is that the claimant's premium may also go up.

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