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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi, hoping for some good advice.

 

 

 

I bought a prom dress for my daughter from an independent dress shop it cost £400 and had a value of £450. The agreement with the shop is that it would be ordered, I would collect it and take it to a seamstress to be shortened (they are made to standard length so this is common practice) I would then return to the shop with the dress to have it steamed by them ready for the prom.

 

 

 

The dress was perfect on collection and it was agreed it was perfect when I dropped it back to the shop for steaming. However when I collected the dress it had water marks on the chiffon. The owner contacted the manufacturer who gave instructions for resteaming. I was asked to collect the dress the next day with promises it would 'be perfect'.

 

 

 

When I returned the next day the dress was actually worse. I left the dress for a further day and the next day which was the day of the prom returned to collect it but it still had marks. The marks were not so bad that the dress couldn't be worn - I had no other option of outfit for my daughter. But it did have marks that could be seen when closely inspected and I have photo evidence of this.

 

 

 

I reluctantly took the dress and my daughter wore it agreeing with the retailer that we would speak after prom. She requested I return the dress to her which I did. She has now sent it back to me with a letter saying neither she or the manufacturer take responsibility because the dress was independtly altered and I accepted the dress. I had been required to pay the full balance on original collection of the dress.

 

 

 

Do I have a claim???? Hope someone can help. The fault definitely occurred as a result of the steaming.

Edited by honeybee13
Paras
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now this is 2 different contracts so dont be confused between them The purchase and altetration is one contract and they are ight, you have no right to a trefund should you complain it doesnt fit for example but the second contract was for the pressing of the dress, now your property. They damaged your goods so you are entitled to relief for that damage, basically the value of the dress plus any alteration costs.

 

 

Same would apply if you took it to a dry cleaners; they coulnd say that any damag thery did was tough luck, they have a duty of care towards you and your property so if there was a chance the dress would stain this should have been explained at the outset.

 

 

This is about a service, not a sale.

Edited by honeybee13
Paras
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you need to get your head around the fact that you are not pursuing them as a retailer but a business that damaged your goods whist pressing it so they are not acting in a capacity of retailer and you would best avoideven mentioning them in this capacity other than for show the correct history. This is about a service, not faulty goods, Consumer Rights Act covers it all.

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