Good day to all

I seem to have a problem with the Windows 1803 update that for some reasons after many hours searching the so called experts cannot put right.

I can download the New Version Update (1803) no problems at all but when it tries to install it tells me that I have Avira Security blocking the install. I have uninstalled this many months ago before I even contemplated updating.

After reading the Avira website ref: Registry and safe boot options I eventually managed to locate 4 Avira folders and files in safe mode (unable to find them in standard mode even with hidden files showing). BUT ... they are locked and no matter what I have used or the options offered I am unable to unlock these files/folders. I have tried all the unlockers, deletion apps etc and non move/unlock it.

I have tried to change the files security/owners options, group policy options but nothing seems to work.

Just wondering if anyone has any ideas on how I can get rid of this pain so I can update my computer.

I cannot use restore as this is so far back that the point of Avire deletion has long gone.

Any help that may keep my hair appreciated

Many thanks

Have you tried a Registry Cleaner ?

Andy

Have you tried msconfig? if not, type mscongig in the search bar at the bottom left and then click on desktop app. This should bring up a box with different tabs. Click on services then click the box 'hide all microsoft services' and then it should leave you with a few extra bits. IF within these services there is anything regarding Avira, untick it and then click apply then OK then close the box and try again.

Doing that has helped me over the years

Andy

Tried nearly all of the reg cleaners including a couple of professional ones to no effect. Even the Avira specialst cleaner has udentified its own files as not deleted. Thanks for the thought.

I have also gone through 99% of the verified Microsoft experts but still have the problem.

Have you tried msconfig? if not, type mscongig in the search bar at the bottom left and then click on desktop app. This should bring up a box with different tabs. Click on services then click the box 'hide all microsoft services' and then it should leave you with a few extra bits. IF within these services there is anything regarding Avira, untick it and then click apply then OK then close the box and try again.

 

 

Doing that has helped me over the years

I have accessed the Super Administrator account, used Pwershell as Admin and most of Microsoft fixes but never considered your way as it's old school.

Thanks

Eventually removed the registry entries by using the old regedit which was originally included with Windows 3. But the actual files that were associated with the entries could not be deleted and i could not find the locks.

Eventually re-installed windows and still cannot download the April 1803 update.

Have now given up.

Thanks for all the replies.

https://answers.microsoft.com/en-us/windows/forum/windows_10-update/failure-to-install-windows-10-april-updateversion/4d840ef8-3753-4658-adf5-3b7c592c548f

https://www.windowscentral.com/windows-10-april-2018-update-biggest-user-problems-and-complaints

https://answers.microsoft.com/en-us/windows/forum/windows_10-update/failure-to-install-windows-10-april-updateversion/4d840ef8-3753-4658-adf5-3b7c592c548f

 

https://www.windowscentral.com/windows-10-april-2018-update-biggest-user-problems-and-complaints

Andy, thanks for the links but I have just done a clean reinstall of windows 10 but after a search of the web it seems as though many people have a problem with the April 1803 update and like myself still cant update the system even after following all the MS Help and experts.

Looks as though Microsoft has made a huge mistake releasing this update before any serious testing has been done