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    • I spoke to a pro-bono entity this afternoon.  They advise I must initiate a claim in the court v the receiver if I want to then file an application for an order for sale.  I must have a claim/ proceedings to be able to force a sale. The judge in the current proceedings  has told me that I cannot force the lender to sell and the lender cannot interfere either.   If the receiver isn't acting correctly and isn't selling - this means I must make a claim against the receiver
    • Thanks Dave It's not too far away, about 8 or 9 miles, so I will probably venture over on my bike if I can't think of a good reason to drive there again! I'll have a chat with Mrs GB_Joe tomorrow and see which shops they visited, I know M&S was on the list (had to try on multiple sets of trousers!) and they are actually in that bit of retail park. The uniform shop is across the way in the Meridian Centre, so probably not helpful to get them involved.
    • As they have failed to deliver their original PCN you will need to send them an SAR where they should provide that PCN. It should show the address they used . If it is not your current one that would explain the non delivery. If it was correct then perhaps the Post office messed up. A more cynical view would be that UKPC didn't send it so that you couldn't claim the reduction. It appears that UKPC have been there for some time  but I have been unable to find any pictures of their Notices.The leisure park itself is pretty big so while some parts maybe give 5 hours free parking other parts may have restrictions like permits. I haven't been there for years -I went  to Nandos and the bowling centre . I am surprised that they are now infested with UKPC as the place is plenty big enough not to require their dubious services. If you live not to far away it would help if you could get some legible pictures of their signs. Be carful to park in an area that doesn't require a permit and take photos of the entrance signs, the five hour sign and the permit only sign as well as any other signs that are different from the previous signs. Also if their is a payment machine could you please photograph that.
    • This other entity doesn't know what's going on.  To be clear I had huge equity.  No-one would ever expect a lender to erode all my equity.  The question is - if anyone knows the legal answer - on the basis they have a charging order - could they make an application for an order for sale?  
    • Is this place near to you? I ask for two reasons. If you can easily go back, then get photos of the signs.  On GM and Parkopedia there are various comments about the signs being pants. Also go back to the school uniform shop and ask the manager there for contact details for the retail park (which I've Googled & Googled and got nowhere).  The school uniform shop will just be tenants of the retail park, they won't be able to do anything.  It will be the retail park that called EPC in, and we've seen loads of cases where the organ grinder has intervened and called off the monkey.  As for EPC, aye, ignore them until LoC stage.
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Recently Online using a CC I bought a Tyre Pressure Management System from Fit2Go. Refusing a return!


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Recently Online using a CC I bought a Tyre Pressure Management System from Fit2Go.

 

At the time I was unable to access their T&Cs etc.

the unit was delivered however it was no longer needed so I returned it the next day which was the 24th Aug.

I also emailed them to ask about the returns policy but got no answer until today.

 

 

They state; "Unfortunately we only take returns back if the item is within warranty and is faulty. Can I ask why you don’t think it will be suitable?"

 

I was under the impression that most stuff anything bought Online could be returned within 14 days after delivery with no questions asked. The item was returned in the original packaging.

Please advise. Thanks.

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Yes of course you are right – but you have been here since 2006 so you know that.

 

Write them a letter, explain the law to them and tell them that you will be making a claim against the credit card company under section 75 CCA – and this is likely to affect their relationship as a credit card merchant.

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Yes of course you are right – but you have been here since 2006 so you know that.

 

Write them a letter, explain the law to them and tell them that you will be making a claim against the credit card company under section 75 CCA – and this is likely to affect their relationship as a credit card merchant.

I have sent an email advising them that they are incorrect under CRA 2015 which now incorporates the Distance Selling Regulations. I made a mistake regarding CC as I used Paypal, not that it makes any difference how payment was made. I am unable to edit my original posting. Can it be changed?

I also have proof of signature showing that they have received back the goods yesterday.

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open a paypal case that you have returned it and see what paypal do

 

 

also when you sent back you did have tracking number because if you haven't they could easily turn it around and say we not got the item

 

 

 

 

usually paypal may stick to yourside as they will know the law aswell for returns that aren't been opened

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After advising them of CRA 2015 etc they have now agreed a refund once the unit has been checked by their quality control people? The boxes were not opened and I think they were sealed. Lets see what happens in the next few days!

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Chased it up again this morning and they state exactly the same thing as a week ago that it has to be quality checked before a refund is issued. It seems that they do not want to issue a refund! They have had the goods over a week to inspect and as the goods were not opened why the necessity for quality checks?

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PCWorld use this old chestnut to delay refunds as well. You canopen a duspute in Paypal if you wish and the funds will be frozen whilst the matter is looked into by paypal. As you have a tracking number it will be a synch as long as you opened the dispute in time.

Thanks. I have opened a disputed with Paypal. Not the easiest thing to do if you are only an occasional user and not familiar with the website and requesting a refund for returned goods. Wait and see now In guess.

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  • dx100uk changed the title to Recently Online using a CC I bought a Tyre Pressure Management System from Fit2Go. Refusing a return!
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