Jump to content


Housing benefit overpayment?


thehangryguy
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2064 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

After some advice here folks. Last August HB contacted me saying I had been over paid to the sum of £700, Down to the fact changes in tax credits, changes in tax code etc and I didn't notify them. I admit I didn't, it was my own fault and so my housing benefit was getting reduced to repay the overpayment, lesson learned, notify them of everything.

 

So imagine my surprise when the exact same thing happened again this August, another overpayment for £400. I did notify them of everything this time. I disputed this, I gave them times and dates when I called in to notify them but they were not interested. When my money wasn't in last week I phoned to inquire why, they told me a pack of lies, saying it was a system error, nothing to worry about, payment will be in the next payment run. The next day in comes the overpayment letter.

 

I put it bluntly to them any issues was down to whoever answers there phones, they are totally incompetent, not down to me, I played my part, I notified them and even gave them times and dates after searching my phone records, they would neither confirm or deny it was there fault. I have also put this in writing but I suspect it won't matter who is in the wrong it will still be my fault and i'll have to repay it.

 

Is there anything else I can do?

Link to post
Share on other sites

send them a free sar

see if they've records of you informing them.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

They said they have no record of this. It’s my word against theirs.

when I phoned them up to let them know about changes they said they already knew.

 

They use real time reporting now apparently so they see my income changes as soon as it happens

how the hell does an overpayment happen?

Link to post
Share on other sites

Computer records should show when your rent account was accessed and any information regarding that access should be there as well. You would be surprised just how much info there is about you

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

no records NO OVER PAYMENT make them prove it in WRITING

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

BTW accordinging to legislation under Housing act if it is an official mistake they cannot claim back any overpayment!

 

 

Plus the added bit that the claimant wouldn't have reasonably known they were being over paid.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...