I have just had 2 irresponsible lending complaints against the JDWilliams brand upheld by the FOS.

They now have to refund all the interest and charges on my accounts plus statutory 8% per year.

To ensure that they calculate this correctly I made an SAR to them for my accounts which I now have.

I also have the formula to make these calculations.

The redress says from when the payments were made.

Is this the statement date when the interest was applied or when I paid each statement?

I know its calculated on each monthly charge up until the current date but as these payments rack up over several years it could make a big difference.

Thanks.

with jdw I think you'll find payment or billing was every 28days.

but that's immaterial

its the date the int or the charge was levied

I would assume this is a penalty charges reclaim,, and the interest you talk of is the extra int the charges caused

then you are entitled to 8% stat int on that figure from the date the account was closed, settled, sold on?

if so you need two spreadsheets

FOSCISHEET

STATINT SHEET

on the FOSCICHEET enter the date/reason/amount of each charge in it

put their int rate in cell d15? I think it is

set the claim to date to the date their int stopped

for whatever reason.

then take the whole figure from that sheet

enter it into the statint sheet on the DAY AFTER their int stopped [the claim to date from the CIsheet]

the statint sheet does that calc for you

leave the claimto date alone

it auto increments each day until they settle

https://www.consumeractiongroup.co.uk/forum/showthread.php?330996-Latest-Spreadsheets-PPI-Claims-and-Charges-Claims-Dec-2011

It's allthe interest I paid after my second credit limit increase plus penalty charges, then the statutory 8%.

is it possible to see the fos decision letter please

read upload one multipage PDF only please

Would it be helpful just to quote the final decision from the letters? My scanner only scans as jpeg as far as I know.

you only need jpg

read the upload guide

you need to redact them 1st

much easier as a picture file then convert as in the guide

I have managed to do this now. I had two cases with the FOS with JDW companies and both decisions are worded the same, with slight differences in the outstanding balances at time of default. For this purpose I have just uploaded the one decision.

FOSFinalDecisionLetter.pdf

right so the first paragraph after my decision is the one to note

so using the statint sheet and JDW statements.

from the statement that first mentions £600

enter every interest payment using the statement day date it appears on

and every penalty charge [from its own date]

in to the sheet

leave the claim to date box alone

Thankyou, that is a tidy tool. Calculations look promising.

OK so I have had contact from JDW who say they are processing my refunds now.

I was quoted a figure some £300 short of the calculations using the spreadsheet for one of my refunds.

What can I do?

It sounds as if I am being ripped off.

Do they have to go by the Ombudsmans formula?

Does the Ombudsman have to check this first?

Wait for it

Then ask for a breakdown

Wait for it

Then ask for a breakdown

Oh I did! Told the FO that I'd got a statement of account who passed this on to JDW so they knew I knew what I'd been charged. JDW came back with a revised amount totalling to more than my own calculations! Expecting a cheque in the next few days. Won't quite believe it until the cheque is cleared and the £ shifted into my savings account!

hey this is looking promising!!

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