Jump to content


  • Tweets

  • Posts

    • We used to recommend that people accept mediation but our advice is change. The mediation process is unclear. Before you can embark on it you have to agree that you are prepared to enter a compromise – and that means that you agree that you are prepared to give up some of your rights even though you are completely in the right and you are entitled to hundred percent of your money and even though EVRi are simply trying to obstruct you in order to discourage you and also to put others who might want to follow your example off from claiming even though they have a legitimate basis for reimbursement. Mediation is not transparent. In addition to having to sign up that you are prepared to give up some of your rights, you will also have to agree not to reveal any details of the mediation – including the result of the mediation – so that the whole thing is kept secret. This is not open justice. Mediation has nothing to do with justice. The only way of getting justice is to make sure that this matter goes to trial unless EVRi or the other parcel delivery companies put their hands up and accept the responsibility even if they do it is a gesture of goodwill. Going to trial and winning at trial produces a judgement which we can then add to our small collection to assist other people who are in a similar boat. EVRi had been reading you around by the nose since at least January – and probably last year as well – and their whole purpose is simply to drag it out, to place obstacles in your way, to deter other people, and to make you wish that you'd never started the process and that you are prepared to give up your 300 quid. You shouldn't stand for it. You should take control. EVRi would prefer that you went to mediation and if nothing else that is one excellent reason why you should decline mediation and go to court. On mediation form you should sign that you are not prepared to compromise and that you are not prepared to keep the result secret but that you want to share the results with other people in similar circumstances. This means that the mediation won't go ahead. It will take slightly longer and you will have to pay a court fee that you will get that back when you win and you will have much greater satisfaction. Also, once you go the whole process, you will learn even more about bringing a small claim in the County Court so that if this kind of thing happens again you will know what to do and you will go ahead without any hesitation. Finally, if you call EVRi bluff and refuse mediation and go to trial, there is a chance – maybe not a big chance – but there is a chance that they will agree to pay out your claim before trial simply in order to avoid a judgement. Another judgement against them will simply hurt the position even more and they really don't want this. 300 quid plus your costs is peanuts to them. They don't care about it. They will set it off against tax so the taxpayer will make their contribution. It's all about maintaining their business model of not being liable for anything, and limiting or excluding liability contrary to section 57 and section 72 of the consumer rights act.  
    • Nice to hear a positive story about a company on this form for a change. Thank you
    • too true HB, but those two I referred for starters - appear to be self admitted - One to excuse other lockdown law breaking, by claiming his estate away from his consistency and London abode was his main home the other if he claims to have 'not told the truth' in his own words via that quote - to have mislead his investors rather than broken lobbying rules   - seem to be slam dunks - pick which was your law breaking - it seems to be both and much more besides in Jenricks case Starmer was director of public prosecutions yet the tories are using seemingly baseless allegations for propaganda and starmer is missing pressing apparent blatant criminality in politics
    • I am sure the resident experts will give you a comprehensive guide to your rights.  The responsibility lies with the retailer. I have dealt with Cotswold before for similar. And found them refreshingly helpful.   Even when I lost the receipt for one item I had bought in Inverness. The manager in Newcastle called the store. Found the transaction and gave me a full refund. 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

DVLA say I don’t exist - ever!


Whatswhat
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2051 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I took my Driving Test in July 1976

- heatwave, 8 months pregnant, so will never forget! Passed!

Received Driving Licence (Auto).

 

Have driven for 42 years,

7 owned vehicles,

10-15 Rental vehicles abroad,( codes, IDP etc), and numerous employer’s vehicles.

Changes of addresses always notified etc.

Always Taxed, Insured.

No accidents,

incidents or Claims. a

Excellent driving record.

 

In 2013 I changed my name legally and moved address.

Notified DVLA with relative documentation.

Received Driving Licence in new name, new address.

 

Hired car from Hertz in Oct 2017, with DVLA Licence & IDP, at Philadelphia International Airport.

I’ve done this every Oct for 8 years.

No problem.

Travel documents left with relatives in London on our return.

 

Totally unrelated issues in 2018 led to confrontation with local PC who had failed to investigate Complaints.

I reported him to IOPC on June 3rd 2018.a

 

On June 5th he pulled up,

sirens and blue lights,

next to my stationary parked car.

 

He claimed he had earlier observed me driving through the village without wearing a seatbelt!

 

As he checked out my Insurance,

Tax etc I remained in my car feeling pretty smug!

 

However,

his checks with the DVLA came back

- I am totally unknown to them!

In both my previous and current names.

 

I was arrested,

taken into custody,

had my car seized,

was detained for 7 hours before being released without charge.

 

Unable to travel the 240 miles back to London to obtain my documentation,

I concentrated on reclaiming my car.(£190).

 

I contacted the DVLA who stated they had absolutely NEVER had any record of me or my previous Driving Licences, notifications etc etc. ZERO!

 

I contacted Hertz in Philli who helpfully emailed their retained Rental Agreement from Oct 2017!! Along with my Licence details and IDP!

I forwarded onto Police and DVLA.

 

The DVLA contacted me to say they could not accept the documentation as proof of Licence as they, the DVLA, still had no corresponding Licence details on record.

The Police didn’t respond at all.

 

The DVLA suggested I get ‘back on the database’ by applying immediately a Provisional Driving Licence, and re-take the Driving Test(s) asap. I received a Provisional Driving Licence 2 days later.

 

I booked the Theory Test.

Passed!(100% on the Question part and 58/75 on the Hazard Awareness Part).

I booked my Practical for 4th Sept.

 

I travelled to London to try to retrieve my documentation and Licence from last year. Unfortunately, the elderly relative with whom I had been staying with last year, was moved into Residential Care in June 2018.

 

Those who assisted her move helped me go the boxes and bags in her Care Home. To no avail.

 

Yesterday I received a Notice of Summons to appear at the local Magistrayes Court ( where ironically I often work!) on charges for Driving without a Licence, No Insurance, furnishing false information to obtain Insurance.

 

I contacted the DVLA again yesterday.

While acknowledging that a ‘tiny minority of Drivers details may disappear’, even if the documentary details provided by Hertz indicate that my renewed Driving Licence (2013) actually EXPIRED in April 2018!!! Kafkaesque!!

 

I’ve absorbed this today.

With 240 miles separating me from elderly relatives with dementia,

the death of one of them in May,

Driving every week since January every from my home to their home in London to assist them etc.,

2 family bereavements,

loss of my grandson (14) in France in April

and trying to hang onto my employment 75 miles drive per day

- I had not given any thought whatsoever to my Driving Licence expiry.

 

In fact, I had had it re-issued in my new name in April 2013 thinking it was for 10 years.

 

That assumption was wrong as the DVLA confirmed yesterday that if they had renewed my 2008 issued Licence after my name change in 2013, they would not have issued a 10 yr Licence! As confirmed by the ruddy Hertz documentation, my Licence was only issued with the remaining 5 years to expiry!!!

 

I’m unable to work now having Sorned my car.

I’m 67.

I’ve never had ANY driving offences or problems.

I drive 15,000 - 20,000 miles a year in the U.K.

 

I’m looking at receiving a huge fine,

six points on my eventual Licence,

and a possible ban!!!

 

How has this happened?

Anyone else out there with this kind of problem with the DVLA?

 

I’ve never had a Driving Lesson in my life and,

as a lifelong driver with care and consideration,

both here and abroad,

I had no problem passing the (new) Theory Test.

 

I have no worries about the Practical Test in 3 week’s time.

But the stress, expense and sheer frustration of this nightmare I fear is not a situation that is not unique?

 

Advice pls from anyone with similar,

or simply supportive advice.

 

Thanks!

When I trave

Edited by dx100uk
Spacing
Link to post
Share on other sites

Hi and Welcome to CAG

 

May be of interest to you .....Especially the comments after the article.

 

 

https://laticsdrivertraining.com/bbc-watchdog-investigates-dvla-licence-blunder/

 

https://www.yorkshirepost.co.uk/news/driver-wins-two-year-battle-with-dvla-over-his-licence-1-7005930

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

I contacted the DVLA again yesterday.

While acknowledging that a ‘tiny minority of Drivers details may disappear’, even if the documentary details provided by Hertz indicate that my renewed Driving Licence (2013) actually EXPIRED in April 2018!!! Kafkaesque!!

 

I’ve absorbed this today.

 

- I had not given any thought whatsoever to my Driving Licence expiry.

 

In fact, I had had it re-issued in my new name in April 2013 thinking it was for 10 years.

 

That assumption was wrong as the DVLA confirmed yesterday that if they had renewed my 2008 issued Licence after my name change in 2013, they would not have issued a 10 yr Licence! As confirmed by the ruddy Hertz documentation, my Licence was only issued with the remaining 5 years to expiry!!!

 

It is the photo that expires in 10 years - the date in 4b on the front of the licence (and is carried forward on any replacement licence within the 10 years), failure to update it is the same offence as failing to update name and address.

It does not affect the validity of the licence - which is the date under column 11 on the back of the licence.

 

 

 

 

a

Link to post
Share on other sites

What a nightmare for you. Can the DVLA not see that if you have owned several cars over the years, you would have needed your licence to obtain insurance and to obtain a road fund licence licence and it is them who would have provided your licence to do that. Are the DVLA saying that you drove all those vehicles without insurance and without road fund licences. How ridiculous.

 

When you go to Court you must take the Watchdog dossier with you to help prove your innocence and to show how incompetent and unfit to be in charge of our data they really are.

 

You should also take an example from the Watchdog papers and complain to your MP.

You should check with your insurance company to ask what measures they take to confirm you have a driving licence.

They would have contacted the DVLA for confirmation.

Check with them the last time they checked and did they ever ask you for a copy of your licence.

 

Have you ever hired a car as they would require your licence and hopefully would have photocopied it.

And try to think of any other Company that would have copied your licence for ID purposes.

 

The Post Office, Banks and building societies all ask for driving licences as ID-sometimes employers ask as well.

Do you have any old driving licences that you can take with you to prove your innocence and perhaps some of those companies who you remember asked for your DL may still have a copy on file.

 

Estate agents ask for them as do government and local Councils for grants and benefits for example.

 

Also if you take old motor insurance policies and road fund licences to Court with you that may help.

Indeed it would be interesting to ask the DVLA if your car has a current road fund licence.

If you have it rather points that the DVLA are inept either because

a] they issued you with a RF licence without you owning a driving licence which rather brings home their incompetence

 

 

 

Watchdog quote When Watchdog contacted the DVLA it said: “It is vital that the DVLA protects the safety of road users and pedestrians by ensuring that only people who can prove they have passed the relevant driving test are allowed to drive on our roads.

or b] they did have a copy of your D/L but have now lost it which would explain why they issued the documents.

 

You cannot have a current insurance and RF licence without a D/L that's what the DVLA claim.

 

You cannot have owned 7 cars without having a D/l.

 

You shouldn't have any worries in Court and do use your MP

-many of them agree that the DVLA are hopeless.

Edited by dx100uk
spacing
Link to post
Share on other sites

doesnt help you but may help other- I have never sent my old licences back when requested, I say I cant find them and would like to report them as lost when they are up for renewal or changes of address precisely to prevent such a situation as yours.

last time my wife got a new licence they included all classes of HGV on it!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...