Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
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    Ben1984 Novitiate



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    Default Used car 30day rights

    Hi all am new here and appreciate any advice

    bought a vehicle 2 weeks ago from a car engine rebuild garage who also has 3 other cars for sale

    drove it home and was smoking and down on power
    started next day and was lumpy starting

    informed the garage which said injectors need replacing and they would fix but I have had a garage go over car and few other faults

    washers don’t work
    air con rad half the fins missing
    injectors down and
    clutch rattles when turn off

    I have since spoke to garage regarding right to return car and want a refund
    they have said no refund and no rights as they're not a used car sales
    does anyone know where I stand

    spoken to trading standards and they say should get money back
    I paid £3700 for the vehicle

    any advice would be much appreciated

    I have written saying returning under 30 day rights and no response

    I have taken the car off the road as advised
    Many thanks

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  2. #2
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    Default Re: Used car 30day rights

    You are ofcourse quite correct

    How did you pay?

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  3. #3
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    Default

    Hi I paid £3100 bank transfer and £600 cash

    He seems to think Iím not entitled and was saying all these different sections why Iím not then he got somebody else from the garage to call me and say Iím not having my money back and he is bigger than the other bloke apparently there are several partners


  4. #4
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    Default Re: Used car 30day rights

    so no clawback shame

    you have a short term right to refund

    https://www.blakemorgan.co.uk/news-e...mer-contracts/

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  5. #5
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    Default Re: Used car 30day rights

    Hopefully get it sorted looks like court claim then but haven’t a clue where to start


  6. #6
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    Default Re: Used car 30day rights

    Washers dont work..
    Correct me if IM wrong but I thought this I a mot requirement.
    It means they have sold a car unroadworthyicon


  7. #7
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    Default Re: Used car 30day rights

    I think id write rejecting the goods under CRAicon
    Stop phone comms now
    You need a paper trail

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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