Jump to content


  • Tweets

  • Posts

    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Lloyds/TSB Trustcard CC from 1988


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1716 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, can anyone point me a little closer to the target - i'm struggling to track down a relevant post.

 

BTW Dx100uk, I've read a few articles today but can't find reference to being able claim all the charges back just the difference between the ones over £12. Can you please expand a bit - if poss.

 

THanks so much

Kholo

Link to post
Share on other sites

  • Replies 81
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi all,

Well firstly, apologies for not being back on the thread. Some major family issues got in the way and it been a very tough 4 months.

 

Anyway, back to the matter at hand.

 

1. We have now found all of the physical statements we can.

 

2. We have SAR'd Lloyds for any of the more recent transactional info we might have missed.

 

3. We've entered all the PPI charges and APR's into the FOSCIsheet v101

 

4. We've averaged out the charges where we have gaps and also the APR's

 

5. We've got a final value (right or wrong) and entered that in the StatIntSheet v101

 

6. As a separate matter we've also documented all the charges over £12 and entered these into another CISheet (although not clear on whether we enter the charge in full or just the balance of £12 - also do you do the StatInt for this as well) - I know this probably needs to be putting in as a separate claim but it seemed wise to at least document it now.

 

So my next question is what do i do now??

 

Do i just fill in a standard PPI questionnaire and wing it off to Lloyds and see what they say OR do I send all our spreadsheets? I'm guessing it's the former and we then get into a Ping Pong match of exchange.

 

Should we use Lloyds online form or the FOS form??

 

Are there any particular pitfalls that i need to be aware of when filling out the form(s).

 

Thanks so much in advance for your help now and everything to-date.

 

Cheers

Kholo

Edited by dx100uk
spacing
Link to post
Share on other sites

Hi all,

Well firstly, apologies for not being back on the thread. Some major family issues got in the way and it been a very tough 4 months.

 

Anyway, back to the matter at hand.

 

1. We have now found all of the physical statements we can.

 

2. We have SAR'd Lloyds for any of the more recent transactional info we might have missed.

 

3. We've entered all the PPI charges and APR's into the FOSCIsheet v101

 

4. We've averaged out the charges where we have gaps and also the APR's

 

5. We've got a final value (right or wrong) and entered that in the StatIntSheet v101 - correct

6. As a separate matter we've also documented all the charges over £12 and entered these into another CISheet (although not clear on whether we enter the charge in full or just the balance of £12 - also do you do the StatInt for this as well) - I know this probably needs to be putting in as a separate claim but it seemed wise to at least document it now. - all charges, sep claim might not work if outside 6yrs, but you might get charges back if caused by the PPI to each charge date.

So my next question is what do i do now??

 

Do i just fill in a standard PPI questionnaire and wing it off to Lloyds and see what they say OR do I send all our spreadsheets? I'm guessing it's the former and we then get into a Ping Pong match of exchange.

 

Should we use Lloyds online form or the FOS form?? - you use the FOS Questionnaire and send all the spreadsheets too

 

Are there any particular pitfalls that i need to be aware of when filling out the form(s). - you never talk on the phone.

 

Thanks so much in advance for your help now and everything to-date.

 

Cheers

Kholo

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Thanks DX,

 

Particularly about not using the phone. If they call us which i'm sure they will - do we just insist all communication must be in writing. Also, is worth scanning all the statements we have and sending that too? It might take a bit to complete but i can if you think it will save time.

 

Thanks

Kholo

Link to post
Share on other sites

p'haps everything on a cheap penstick bar a covering letter.

they will ask loaded questions on the phone and or send you their version of a PPI questionnaire

again with loaded questions asked in such a way that it limits their responsibility and thus your total

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

IMHO no!!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Question: My wife NEVER applied for a Credit card only a Current account with TSB.

The subsequent account came with a cheque guarantee card BUT it turned out that this was ALSO a Credit Card and my wife had no idea that the subsequent account even carried Payment Insurance

- SHE DID NOT ASK OR APPLY FOR IT EVER

- is that grounds for a PPI miss-sell?

 

The reason i ask i because most of the fields on the FOS form refer to 'blah blah blah at the time you applied for the PPI' - but there was NO application.

It might just have been the way they did things back in 1988.

 

So, can i just right a long covering letter rather than fill out fields that have no bearing on the original situation and might actually lead to confusion. Wow this is complicated.

 

Any help in the best way to proceed is very gratefully received.

 

THanks

Kholo

Link to post
Share on other sites

short I line covering letter

 

don't go into any real fine point detail anywhere

just basic bullet points relating to each Q.

if the Q doesn't apply write N/A in it.

 

but get over the basics of what you put above

don't use caps.

keep it short.

let them work it out

you can always expand later when'/if it goes to the FOS.

 

keep 99% of the history to yourself for now

don't give them clues to what they should findout and do and say.

 

its a chess match, bit like the private parking stuff.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

So - are now you saying 'don't' send spreadsheets, pdf scans of statements etc on a usb.

 

Sorry m8 - i'm really making you work here - apologies, i just don't want to get it wrong as i'm very new to the process.

Link to post
Share on other sites

no - by history I mean about the card not transactions etc - that's evidence for them ..

I just said don't waffle about why it was mis-sold. and don't speculate either

let them find the facts out

send them everything you must for a claim incase they don't have it.

those are nothing to do with the reasons why it might be mis-sold.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 11 months later...

Hi all,

I have 3 years worth of statements from an old credit card from about 10 years ago. There is the odd missing statement - couple of questions?

 

1. Am i allowed to 'average' the ppi for the missing months?

2. The very 1st statement i have has a fairly hefty balance on it - is it expected that the bank should 'reconstruct' the account before this 'first' statement using the knowledge of account going forward?

If the answer is yes to either of these - is it documented anywhere? FOS, FCA etc.

 

Sorry - should have made clear - i am missing at least 2 years worth of statements before the 1st one i have in my possession - hence the question about reconstruction.

 

Many many thanks in advance

cheers

Mike

Link to post
Share on other sites

who?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • dx100uk changed the title to Lloyds TSB trustcard Account Reconstruction

Lloyds are pretty good at most ppi refunds in getting things right.

they would certainly use a cascading scale of use back to day one from what data they have.

 

on loans they tend to use flat figures of an avg ppi sum repaid to other customers, on cards I would expect them to get it almost correct too.

 

your trouble is not really being able to use an avg figure really across the 1st 2 yrs, unless you could get bank statements of the payments made to the card?

that would help immensely.

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Thanks DX,

 

That might be worth a shot as i might just have the odd bank statement from the time. Mind you thinking about it - i probably paid by cheque - so that's gonna be really difficult to tie up. I'll have a look.

 

Does any document guidance existing from either FOS or FCA on account reconstruction - not that Lloyds will necessarily need educating on it but it's nice to be in the know - just in case.

 

Thanks for all your help

Mike

Link to post
Share on other sites

fos website shows how a firm must calculate things ofcourse.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi all,

 

Is there anything that says you can't act on another behalf when dealing with banks on matters of PPI/charges etc? My wife does not understand or want to discuss these matters with her bank and so wants  to nominate me. The bank (Lloyds) is saying that it can't/wont deal with me.

 

Any ideas on how we can proceed?

 

Many thanks

Mike

Link to post
Share on other sites

why have you told them its you doing it?

how have you made the PPI complaint?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Because my wife doesn't want to discuss it with them - she doesn't really 'get it'.

 

Initially using the template letter and then filling out their questionnaire. But now they want to discuss it with her and she doesn't want to talk to them. Should we just tell them to do it all in writing?

Link to post
Share on other sites

oh right

the we wish to ask you loaded questions over the phone as we might be able to get out of all or part of the refund.

exactly WRITING only

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...