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    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
    • thank you you mean you got a notice of discontinuance? dx  
    • Thanks for your interest dx100. Didn’t reach a hearing. Although they filed court papers, they withdrew a few days beforehand, and admitted it was statute barred and I have it in writing that they say the matter is now closed. Once again, many thanks for all your help.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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NHS Penalty Charge Notice (PCN)


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A bit of a running battle with these jokers, May they said I wasn't entitled to free scripts following one of their 'checks'.

 

It seems that as I was on contribution based ESA as opposed to ''INCOME'' based, this negated 'free' scripts.

 

Even the pharmacist informed me I was entitled to free scripts, however my disability advisor has confirmed that I am not.

 

I called the NHSBSA weeks ago to inform them it was a genuine mistake, and I would gladly pay the cost of the script, obviously they said otherwise, and that I had to pay the penalty charge.

 

I went online and paid the script fee of £8.60, received their threat letter yesterday and was a bit taken aback by their claim that they would treat treat my non payment as a ''deliberate decision to avoid paying charges I owe to the NHS, and they may start debt recovery proceedings through the county court. This means that my name will be recorded in the registry of county court judgements....blah blah blah.''

 

I've not called them yet, to inform them of the dates I will be available to attend court, and to laugh at their bully boy threat letter.

 

For the avoidance of doubt, I will not be paying their penalty charge, and yes, I will go to court if needed.

NHS THREAT.jpg.pdf

NHS THREAT.jpg.pdf

Edited by dx100uk
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Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Apologies for the double post HB, puter was having an off day!!

 

 

Does anyone have any experience of the NHSBSA and their Penalty Charges?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 2 months later...

In order to keep this thread updated, I called the NHSBSA regarding this "penalty charge" and informed them I wouldn't be paying it, I would however gladly pay for the script they said I wasn't entitled to gratis.

 

 

 

The chap was clueless bless him simply regurgitating the script that I have to pay the penalty fee too.

 

 

Went onto their website entered the ref number and paid for the script minus their profit pocket penalty fees.

 

 

Heard nothing since, less for a letter claiming the penalty fee had increased blah blah blah.....

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I've had loads from these clowns and have never paid a penny... I was one of the people who were placed in the wrong ESA group for over 4yrs... I had them send me something like 3 or 4 of these last year, each one for a different script and each one for 2 or 3 items and each one with a separate penalty charge, they were informed that the DWP were looking into the incorrect claim and I wouldn't be responding to anything until that had been resolved... they were asking for something like £300 in total.

 

Like you I offered to pay for 2 items on a scripts just to get them to shut the hell up. So it was resolved on Dec 21st last year and they were informed of this and that it had been backdated 3yrs, but the claim was valid from a further 15 months. They ignored it, they ignored further letters and proof of my claim... and continued to send threats and claim charges were being added on top.

 

In the end the community law service who helped with my claims had to write to them and tell them to stop harassing me and to sort their crap out. I'd also written to them asking them to repay the money they had received under duress and harassment from me. They eventually wrote back telling me I was right and I didn't owe anything... But they still have never sent me my money back... perhaps I should start sending them threatening letters demanding it be paid and adding a penalty charge for non payment.

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