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    • Thanks for posting the CPR contents. i do wish you hadn't blanked out the dates and times since at times they can be relevant . Can you please repost including times and dates. They say that they sent a copy of  the original  PCN that they sent to the Hirer  along with your hire agreement documents. Did you receive them and if so can you please upload the original PCN without erasing dates and times. If they did include  all the paperwork they said, then that PCN is pretty near compliant except for their error with the discount time. In the Act it isn't actually specified but to offer a discount for 14 days from the OFFENCE is a joke. the offence occurred probably a couple of months prior to you receiving your Notice to Hirer.  Also the words in parentheses n the Act have been missed off. Section 14 [5][c] (c)warn the hirer that if, after the period of 21 days beginning with the day after that on which the notice to hirer is given, the amount of unpaid parking charges referred to in the notice to keeper under paragraph 8(2)(f) or 9(2)(f) (as the case may be) has not been paid in full, the creditor will (if any applicable requirements are met) have the right to recover from the hirer so much of that amount as remains unpaid; Though it states "if any applicable ...." as opposed to "if all applicable......" in Section 8 or 9. Maybe the Site could explain what the difference between the two terms mean if there is a difference. Also on your claim form they keeper referring to you as the driver or the keeper.  You are the Hirer and only the Hirer is responsible for the charge EVEN IF THEY WEREN'T THE DRIVER. So they cannot pursue the driver and nowhere in the Hirer section of the Act is the hirer ever named as the keeper so NPC are pursuing the wrong person.  
    • This is simply a scam site.  It's been shown to be a scam in the national press and on national TV. Please fill in the the forum sticky and upload the invoice you've received. In fact what you have is an invoice, not a fine, a private company doesn't have the power to issue fines.  
    • Moved to the Private Parking forum.
    • Good afternoon, I am writing because I am very frustrated. I received a parking fine from MET Parking Services Ltd , ( Southgate park Stansted CM24 1PY) . We stopped for a quick meal in Mcdonalds and were there fir around 30 mins. We always do this after flights and never received a parking fine before.  Reason: The vehicle left in Southgate car park without payment made for parking and the occupants southgate premises. they took some pictures of us leaving the car. i did not try and appeal it yet as I came across many forums that this is a scam and I should leave it. But I keep getting threatening letters.  Incident happened : 23/10/2023 I did contact Mcdonalds and they said this:  Joylyn (McDonald’s Customer Services) 5 Apr 2024, 12:05 BST Dear Laura, Thank you for contacting McDonald’s Customer Services. I’m sorry to hear that you have received a Parking Charge Notice following your visit to our Stansted restaurant.   We've introduced parking restrictions at some of our restaurants to make sure there are always parking spaces available for customers.   We appreciate that some visits such as birthday parties or large group visits might take longer and the parking restrictions aren't intended to stop this. If you think your stay will exceed the stated maximum parking time then please speak to a manager in advance.   Your number plate is scanned by our Automatic Number Plate Recognition (ANPR) system when you enter our car park, and then again when you leave. If you have overstayed the maximum time allowed, you will not be notified straight away- a Parking Charge Notice will be sent to you via the post.   If you feel that a Parking Charge Notice has been issued in error, please contact our approved contractors who issued the charge in order to appeal the charge. Unfortunately McDonald's are unable to revoke parking tickets- the outcome of the appeal is final and cannot be overturned by McDonald’s.   Many thanks for taking the time to contact McDonald’s Customer Services.   Can someone please help me out and suggest what I should do next?  Thank you 
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Roman Originals Stores ...No fitting room


Paul1954
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Hi to all.

My severely disabled sister bought a dress and the store didn't have a fitting room.

It doesn't fit when she got it home.

I've googled and it seems shops don't legally have to provide a fitting room, let alone disabled, or allow you to try clothes on.

What I can't find is can she get a refund or must she accept a credit note.

Thanks

Paul

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Name of store please Paul.

 

 

Andy

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Returns to store

 

We are happy to exchange any item returned to our Roman Originals stores with your receipt within 30 days (excluding delivery charge or discounts). In the unlikely event you are unable to find anything to exchange we will offer you the refund on a Gift Card.

 

https://www.romanoriginals.co.uk/terms-and-conditions

 

Thread title updated.

We could do with some help from you.

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I would argue that as they havent provided anywhere to try on the clothes then you havent actually "inspected" the goods so the contract is not yet complete.

As they also confuse over the counter sales with distance sales in ther blurb and the latter give you rights their blurb denies then the rest of their conditions arent worth a damn anyway.

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The terms and conditions seem to only apply to web orders.

 

These Terms and Conditions refer to:-

 

a. your use of the Roman Originals.co.uk website or any subsequent URL which may replace it (the "Website"); and

b. your relationship with Roman Originals, with whom you will enter into a contract for the purchase of any products advertised on the Website (the "Products") that you decide to order.

 

She bought it instore?

 

I thought, from memory... if there was no way of trying clothes on instore you were entitled to a refund if they didn't fit when tried on at home?

Provided they were 'as bought', with packaging, labels etc intact.

How else could you know if they fit or not?

 

Thanks

Paul

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They were the only T&Cs I could find and am aware they refer to online shopping ...but the line " We are happy to exchange any item returned to our Roman Originals stores " would apply to all purchases and returns and refunds methods and therefore your rights would be covered by the CRA 2015.

 

 

https://www.consumeractiongroup.co.uk/forum/forumdisplay.php?440-The-Consumer-Rights-Act-2015

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Well... it seems my dear sister has wasted my time and yours, which I apologise for.

She's been back to the store this afternoon.

No refund.

The assistant pointed out these terms on her receipt.

She accepted a credit voucher.

Looks like she's joining the many more on Trustpilot and other review sites.

Not many have a good word about Roman returns policy, customer services and staff, and won't be shopping there again.

Many thanks for all your help.

Paul

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The assistant pointed out these terms on her receipt.

She accepted a credit voucher.

 

If she paid by credit card, she could try lodging a complaint with the CC company.

 

As for printing the T&Cs on the receipt that is issued after payment has been accepted sounds totally wrong. Don't suppose they have a sign in store in a prominent location where this terms are set out ?

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Hello Mr.P and all.

I thought the same as you.

However, just rang Citizens Advice and I can't believe it but Romans are within their rights!

If you buy in-store and their terms state 'no refunds' then you must abide by it.

Vouchers etc are fine.

Don't know if they have T&C's displayed in store as well.

If you buy online that's a different matter, you get your refund.

Unless you're one of the many on Trustpilot.

 

regards,

Paul

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