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    • What's the reason for not wanting a smart meter? Personally I'm saving a pile on a tariff only available with one. Today electricity is 17.17p/kWh. If the meter is truly past its certification date the supplier is obliged to replace it. If you refuse to allow this then eventually they'll get warrant and do so by force. Certified life varies between models and generations, some only 10 or 15 years, some older types as long as 40 years or maybe even more. Your meter should have its certified start date marked somewhere so if you doubt the supplier you can look up the certified life and cross check.
    • No I'm not. Even if I was then comments on this forum wouldn't constitute legal advice in the formal sense. Now you've engaged a lawyer directly can I just make couple of final suggestions? Firstly make sure he is fully aware of the facts. And don't mix and match by taking his advice on one aspect while ploughing your own furrow on others.  Let us know how you get on now you have a solicitor acting for you.
    • Oil and gold prices have jumped, while shares have fallen.View the full article
    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Moving house but still being charged early termination fee?!


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Hi Everyone,

 

I would really appreciate your help here, as I think the Post Office home insurance are mis-advising people.

 

I am moving out of my housing association flat to a house I just bought with my girlfriend. I have a 6 week overlap for the two properties so we can renovate and decorate prior to moving in. I already have contents insurance for the new house. My flat was covered for the last 6 years by the Post Office, I told them I am moving and have to cancel the insurance as there is already insurance at the new house, so they can't insure it. As such they have to cancel insurance at the flat as I won't be living there and can't transfer the insurance to my new property.

 

However, they are still wanting to charge me an £35 early cancellation fee. Surely this isn't right, as they can no longer legally provide a service to me? Are they [causing problems] people like me out of £35?

 

Many thanks in advance!

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14.If the policy is cancelled for any reason within 12 months of the commencement date, we reserve the right to reclaim any guarantee payback, together with the standard charges and fees as set out in your policy documents.

 

https://www.postoffice.co.uk/home-insurance/under-50s

 

Simply let it expire and dont renew.

We could do with some help from you.

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Sorry if I didn't make it clear. The policy renewed automatically in April, the 6 week overlap is between my current flat and the new house which is why I had to insure the new house on another policy and PO can't insure me anymore.

 

Surely they can't claim you have cancelled the policy by moving? What about people who become homeless through no fault of their own? Really nasty stuff from the Post Office, whom you'd have thought were slightly different to the others. I certainly won't be using them again.

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Okay so still 8 months to run...do you pay monthly or annually?

 

How much does the 8 months equate to ?

We could do with some help from you.

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Okay so it will cost more to let it run and expire ...£120...where as the cancellation fee is £35.

 

Its their T&Cs and as unfair as it seems you have to accept them or not sign with them initially.

 

Your new Insurer will most probably also have the same T&Cs...so its all of them not just the PO.

 

Your choice.

We could do with some help from you.

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Pretty sure they didn't have the £35 cancellation fee in 2012 when I signed up, and they have added it since. I find the whole being able to completely change premium and policies on renewal automatically thing a bit odd. It's like a way of tricking lazy, busy or trusting people.

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Welcome to Rip Off Britain :wink:

 

Thats why forums such as CAG exist.

We could do with some help from you.

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