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    • a chargeback via a paypal account used in an ebay sale doesn't usually result in funds being sucked from your bank account,  just that you attain a paypal negative balance. as you saying the money was taken by paypal from your bank account without you authorising this? or is it directly the buyers name that is shown? regarding the chargeback but either way you bank account HAS been debited? dx  
    • what solicitor is the PAPLOC from? then just search xxxx snotty letter dx  
    • moved to the debt self help forum. plenty of like threads here to read along with the ones you've done so far..good work. last thing you ever want to do is look at any kind of IVO/BK or anything alike concerning consumer debt, never do that, turns unsecured debts into secured ones in many instances. your best bet for now is p'haps looks at  Options for dealing with your debts: Breathing Space (Debt Respite Scheme) - GOV.UK (www.gov.uk) sadly you have to go thru one of the free debt charities to invoke that but DON'T be tempted to also open up a DMP with them, just get the Breathing Space done. get that in place that gives you at leasy 60 days buffer you've also goto to realise you'll probably get a default once breathing space is in place, bit if not it might pay you to withhold payments even after BS then p'haps re start payments once a DN for each debt is issued and registered. at least that way, whatever happens in 6yrs the debt will drop off dx  
    • Hello, I am a private seller and recently sold a pair of trainers on eBay.  Everything seemed fine until just after the eBay 30 day mbg had expired.  The buyer contacted me with photos showing me that both shoes had ripped.  He wanted his money back, and after refusing to refund him, he then left me retaliatory and defamatory feedback on my profile to the effect that I had sold him fake trainers (this was removed by eBay).  He then initiated a chargeback via Paypal.  Invariably, the outcome was in his favour, and I have now been charged for the cost of the trainers.  I would have also been stung for the chargeback fee, but eBay refunded this.  Incidentally, I do have the email receipt of the trainers from when I bought them from a well-established and bona fide online retailer.  The susbequent conversation with eBay followed its predictable course, i.e. the chargeback is out of their hands etc. I have been in contact with citizens advice, and my bank.  Citizens advice told me that as a private seller I'm responsible for the "Title and description" of the goods, but not the performance, or the fitness for purpose.  To me it is clear; if you receive something that's not as described, you don't then use the goods, and more than 30 days later claim 'not as described'.  In my mind, this makes the claim fraudulent.  He's used the 'they're fake' card to give credence to a 'not as described' claim here, obviously, without any evidence.  My understanding is that the chargeback is unlawful, because the trainers were shipped as described.  However, I read something on an eBay forum regarding sellers having no statutory rights, i.e. no right to appeal against a chargeback decision, or to complain to the financial ombudsman.  Does this mean that if my bank disputes the charge on my behalf, it will be to no avail, even if it's recognisably a fraudulent chargeback?  I have reported it via the Action fraud website. Any advice, anyone?  Would be most grateful!
    • Thank you, I have drafted my letters and started to complete the reply form, printed from this site and not using the one they provided.    2 questions, on the forum link it says to tick box D & I, the reason for box D will be given on my thread, what would my answer be to "I dispute the debt"?  Do I send anything for the Vodafone debt they have included?  I've only done 118 loan s. 77 & capital one credit cards so. 78    Thank you  
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Lowell demand payment for vodafone debt


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Good Afternoon,

 

I am new to this site and after popping Lowell in my search engine, this amazing site popped up!

After reading several posts on this forum I have plucked up the courage to post and ask for help.

 

I had a dispute with vodaphone over two years ago after been a customer with them for 15 years.

It all started when they changed their billing system and did not take payment for over 12 months and then I received a massive bill ..

 

they continued to provide service until eventually they restricted use of my sons phone (on my bill) and then after three months put it back on..

 

They eventually cut my phone off and refereed to a DCA, name escapes me now..

I received a letter last June, stating unless I contacted them my case would go to court, three weeks later.

 

I contacted them explained what happened and I never heard anymore from them until I received a letter from Lowell in May.

 

In May of this year I received my first letter from Lowell, and have since received three more, offering a 30% and a 40% discount on my debt.

The last letter received on 17 July stated that the 40% discount would apply until 31 July, before they take legal action.

 

I was so close to calling them this morning to set up a payment plan as 40% off the orginal debt of £1187.71 is a lot of money, but then I found this site.

 

I have read a lot about requesting SAR, but tbh I dont understand it.

 

Shall I ring to set up a payment plan?

if not I would be very grateful if you could advise my of the next steps.

I am worried sick that it will be sent to court.

 

Thank you in advance.

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read the letters PROPERLY

they don't say WILL anywhere!!

 

if you are getting discount letters

then odds on the debt is made of bogus contract charges till the end of the period

which are unlawful.

 

a DCA is NOT A BAILIFF

and have

ZERO legal powers

never ever blindly pay/ring or discuss your debts on the phome

 

moved to the telecom forum

 

have you moved since taking the contract out?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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are/were Vodaphone aware of your current address?

ie you had this when you moved and billing got changed to the address where you are now?

 

if yes

ignore lowells totally

unless you get a letter of claim or a court claimform

 

if no

then you need to write to lowlife in some manner informing them else you risk a backdoor CCJ to the old address you'll know nowt about.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Will Lowell next step be to issue a letter of claim?

 

Lowell's are very litigious at present so your chance of a claim form coming through the post in the future will be on the higher end of the scale.

However, as DX as already posted the final figure is made up of early termination charges and other charges along the way.

These can be used as part of your defence as well as Vodafone's payment history if a claim form ever comes through your letterbox.

 

You need to get a Subject Access Request to Vodafone straight away, the link for the SAR is here... https://www.consumeractiongroup.co.uk/forum/showthread.php?387306-Full-Subject-Access-Request-under-the-new-GDPR-2018-regime(1-Viewing)-nbsp

A SAR is free now under the GDPR so send via recorded delivery so you know when the 30 day clock starts ticking.

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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No never write to a fleecer

simply invites letter tennis.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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