Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
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    Default Parking Eye ANPR PCN - overstay - 4hrs 10mins when its 4hrs free parking - Morrisons Aldershot

    1 Date of the infringement[s] 24/7/18

    2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 27/7/18

    3 Date received 31/7/18

    4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] Y

    5 Is there any photographic evidence of the event? Yes

    6 Have you appealed? {y/n?] post up your appeal] No
    Have you had a response? [Y/N?] post it up n/a

    7 Who is the parking company? parking eyeicon

    8. Where exactly [carpark name and town] Morrisons Aldershot

    For either option, does it say which appeals body they operate under.IAS

    Mrs deeds went to the cinema with some friends, the cinema is in a complex with Morrisons, and various restaurants, so she parked in the car park. Mrs deeds and friends arrived early, went for food and drinks and then watched the film, spending 4 hours & 10 minutes in the car park (all the time using the retailers who are part of the complex.

    The PCN states there is a maximum parking time of 4 hours, which given the film lasted 1 hour and 54 minutes doesn't leave a massive amount of time for food and drinks before/after.

    Do we have any possible chance of contesting this?


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    Default Re: Parking Eye ANPR PCN - overstay - 4hrs 10mins when its 4hrs free parking - Morrisons Aldershot

    there is a stated minimum 10 mins grace period on these speculative invoices

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  3. #3
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    Default Re:  Parking Eye ANPR PCN - overstay - 4hrs 10mins when its 4hrs free parking - Morrisons Aldershot

    Quote Originally Posted by dx100uk View Post
    there is a stated minimum 10 mins grace period on these speculative invoices
    Excellent advice, I've just checked on the BPA Code of Practice and you are correct its states

    "13.2 If the parking location is one where parking is normally permitted, you must allow the driver a reasonable grace period in addition to the parking event before enforcement action is taken. In such instances the grace period must be a minimum of 10 minutes."

    and

    "13.4 You should allow the driver a reasonable period to leave the private car park after the parking contract has ended, before you take enforcement action. If the location is one where
    parking is normally permitted, the Grace Period at the end of the parking period should be a minimum of 10 minutes."

    Thank you


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    Default Re: Parking Eye ANPR PCN - overstay - 4hrs 10mins when its 4hrs free parking - Morrisons Aldershot

    ParkingLie will try to argue that your vehicle was in the car park for 4 hrs 10 min and 59.9 seconds and there's only a 10 minute grace period.

    However, also of note in that scenario is that it is not a "time in the car park" limit but a "Parking" limit. So, unless they can show that 'Scotty' had a hand in beaming your vehicle in to a car parking space or some other major scientific discovery that you've made and managed to keep rather quiet, there must be a certain amount of time upon both entry and exit that the vehicle is not "parked" at all.

    So, whilst they'll huff and puff and threaten and cajole, I wish them all the luck in the world in getting that past a Judge... They're gonna need it

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  5. #5
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    Default Re: Parking Eye ANPR PCN - overstay - 4hrs 10mins when its 4hrs free parking - Morrisons Aldershot

    the point is it is a MINIMUM of 10 mins so if they are saying you were there an extra 10 mins 59 seconds then still covered by grace period and any case de minimis.

    More troubling is that PE claim to have a 17 point checklist to ensure that only eligible garbage is ever issued. They fail miserably on that quality control front as you will see if you look up the term "double dipping"


  6. #6
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    Default Re: Parking Eye ANPR PCN - overstay - 4hrs 10mins when its 4hrs free parking - Morrisons Aldershot

    An update on this and advice on how I should respond please?

    I appealed the PCN as follows;

    Whilst I was not the driver of the vehicle, the driver of the vehicle was a customer at Morrisons, Prezzo and Cineworld. They went shopping, had a drink with friends and then watched the 17:20 showing of the film Mamma Mia. They were unaware of there being a 4 hour limit on parking, but given they were customers of three of the outlets the car park serves it would seem the length of stay was appropriate.

    Further under clause 13.2 and 13.4 of the BPA Approved Operator Scheme Code of Practice Control and enforcement of parking on private land and unregulated public car parks Version 7 - January 2018 (of which you are a member) it states;

    13.2 If the parking location is one where parking is normally permitted, you must allow the driver a reasonable grace period in addition to the parking event before enforcement action is taken. In such instances the grace period must be a minimum of 10 minutes.

    13.4 You should allow the driver a reasonable period to leave the private car park after the parking contract has ended, before you take enforcement action. If the location is one where parking is normally permitted, the Grace Period at the end of the parking period should be a minimum of 10 minutes.

    Clearly you are not following your own code of practice by allowing the minimum grace period, therefore I dispute the validity of the PCN issued, herein known as the speculative invoice.

    I reserve the right at a later date to provide further evidence as may be required and specifically do not agree to the tick box clause on the next page which states "
    I confirm I have attached all supporting information available to me, and understand that I will be unable to provide any additional evidence at a later date, unless specifically requested by ParkingEye" which is neither enforceable or legally binding but has to be ticked to submit this appeal.


    Below is their response;

    We are writing to advise you that your recent appeal has been referred for further information.

    You have stated that you were not the driver of the vehicle at the date and time of the breach of the terms and conditions of the car park, but you have not indicated who was.
    You have already been notified that under section 9(2)(b) of schedule 4 of the Protection of Freedoms Act 2012 that the driver of the motor vehicle is required to pay this parking
    charge in full. As we do not know the driver’s name or current postal address, if you were not the driver at the time, you should tell us the full name and the current postal
    address of the driver.

    You are warned that if, after 29 days from the Date of Issue, the parking chargeicon has not been paid in full and we do not know both the name and current address of the driver, we have the right to recover any unpaid part of the parking chargeicon from you, the registered keeper. This warning is given to you under paragraph 9(2)(f) of schedule 4 of the Protection of Freedoms Act 2012 and is subject to our complying with the applicable conditions under schedule 4 of that Act.

    Please note, if you have made or wish to make an appeal on behalf of the driver, and you do not provide the full name and current postal address of the driver, ParkingEye will be obliged to deal with the representations made in your name.ParkingEye have placed this charge on hold for 28 days to enable you to provide the evidence requested. If this information is not provided within 28 days, the appeal may well be rejected and a POPLAicon code provided.


    many thanks!


  7. #7
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    Default Re: Parking Eye ANPR PCN - overstay - 4hrs 10mins when its 4hrs free parking - Morrisons Aldershot

    So predictably they ignoreicon their breach of their own terms that you pointed out and just repeat the unenforceable threat.

    You have given them the reason and they are considering it, I suggest that their next response is sorry to have bothered you, but I doubt it.

    You are under no obligation to tell them who the driver was and you never were or will be, unless you choose to do so.

    The charge is as unenforceable for you as the RK as it is for the driver, so they are just trying to scare you into paying, hold tight for now.

    They'll probably just send it on to the next threatogram stage but it won't go near court if they have any idea what they're doing.


  8. #8
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    Default Re: Parking Eye ANPR PCN - overstay - 4hrs 10mins when its 4hrs free parking - Morrisons Aldershot

    So you think, leave it just wait and don't respond in any way?


  9. #9
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    Default Re: Parking Eye ANPR PCN - overstay - 4hrs 10mins when its 4hrs free parking - Morrisons Aldershot

    yep

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