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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Valet cleaner fiddled with my car internals


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Hello Friends,

 

I probably cannot regret more leaving my car yesterday with the garage for valet cleaning.

 

When I came to pick car, my battery was dead, time clock was reset and the battery panel was open.

 

When I enquired, they said there was lose connection with the battery and therefore they had to open the battery cover.

I was never convinced but I had no evidence as such and came back.

 

Today I found that neck of the stearing wheel was opened as well and it is missing the screws that hold it in place.

Clearly they have messed more than what was necessary and without my permission.

I suspect they have replaced my original parts with spurious ones.

 

What are my options?

Are the garage required to record what ever has been done with my car?

 

Please help me as I am really feeling so helpless and distressed about all this.

 

Thanks.

Edited by gentle
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Now, I'm suspicious by nature. But here's the first thought that popped in to my head...

 

What car is it?

 

The reason I ask that is that if it is a desirable car (for car thieves) I'd be taking it to a dealer (or at least trusted garage) to get it looked at, and pronto.

 

The only reason to open the cowling on the steering column would be to look at (and possibly defeat) the immobiliser. Apart from the switches for the indicators & wipers, there's very little else under there.

 

 

As I said, I'm suspicious by nature. But I'd still be getting that checked.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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Thanks DragonFly for your response. Its a skoda Superb. Does it matter to thieves as what they are looting. They will harvest everything that they can and just list it on eBay. as simple as that. And genuine parts of any model will fetch a good price. After all they have done this.

 

What are the legal routes open to me. The garage has gone beyond my permission and clearly in a shady way. Is the onus on me to prove that he has stolen/swapped something or on them to prove that he did nothing even though he opened the battery panel for which there is no good reason.

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Go get it checked by a skoda main dealer. Then plan your next move once youve had the report.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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I have to agree get your vehicle independently inspected at a skoda dealership.

 

They have admitted only after you questioning about the battery cover that they tampered with your vehicle. (without your consent nor telling you until challenged)

 

In this circumstance you need to get evidence that they have tampered with your vehicle outside of your consent for them to valet your vehicle.

 

Do you have anything signed/screenshots etc of this valet service.

 

Does the Garage carrying out the Valet have any Disclaimers/Signage display or did you sign any disclaimer at all?

 

Who is the Garage? (if you do not want to name them on here you can pm a member of they site team)

 

Please be patient I am sure other Caggers will be along to assist.

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i suspect that they either shortyed something out or dropped a small something into the steering column and had to disconnect the battery to retrieve it safely. they should have owned up. as for disclaimers, not worth the paper they are written on so if they say they arent responsible on yes they are. you engaged them for a particular task, not to sod about with the electrics..

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  • 1 month later...

aw lawd he's back

My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the Heart. Thank you

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where steering is.......................................................................... ?

positioned

located

round

found

or Gerbil.

 

H

44 years at the pointy end of the motor trade. :eek:

GARUDALINUX.ORG

Garuda Linux comes with a variety of desktop environments like KDE, GNOME, Cinnamon, XFCE, LXQt-kwin, Wayfire, Qtile, i3wm and Sway to choose from.

 

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  • 4 weeks later...

There should never be any tampering or removing of internal parts on a BASIC valet. When you contract with someone to essentially DEEP CLEAN your internal cabin, Some trim may be removed in order clear out and flush dust and debris BUT the VALET/DETAILER should be very clear on what he intends to take apart, has experience in taking these parts apart with the CORRECT tools, and shows you his LIABILITY INSURANCE certificate that's in place to deal with anything that he breaks, a genuine detailer/valet will never get you sign a disclaimer form for damages or have any disclaimer sign up to suggest he isn't liable for damage to your car, Its an occupational hazard for a detailer as he/she come into contact with cars and personal items intimately on a daily basis with his tools of the trade, Its like a garage telling you he's not liable for damage to your car when he's working on it and that you leave it with him at your own risk.

 

 

A flush of the engine bay yes your battery is disconnected to prevent damage to the cars ECU and electrical items whilst either steam cleaned or Jet washed, They should ensure that the positive is reconnected, its secure, the battery tie down is secure, and caps and flaps are locked, the Radio code is present, that your Clock is reset, and that your told that your car has a "learning period" when the ECU is disconnected and show you its procedure in your handbook or online guide! Again Something that should have been explained to you in the fullest details as to what they intend to do BEFORE they take the keys off you to start.

 

 

Exterior, They should explain that to flush arches of debris, the alloys should come off and that to deep clean your alloys they need to come off, They should place your alloys on the ground during storage face up when cleaning the drum side (back side) they should place them face down on a rubber or foam mat and de iron'ise them treat them and put them back on, they should ensure that your alloy wheel key is placed back in the boot compartment if not then placed on your passenger seat, its just plain rude to go in someone glove box.

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