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    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
    • The UK-based mining giant Anglo American says it has received a takeover proposal from Australia's BHP.View the full article
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Virgin Media viewers up in arms over losing 10 UKTV Channels


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Virgin Media’s 4 million subscribers are set to lose 10 UKTV Channels from Sunday 22nd July. This includes Dave, Gold, Drama and W and popular shows such as Taskmaster, Red Dwarf XII and reruns of classics like Only Fools and Horses.

 

Virgin Media customers are venting their frustrations over the loss of UKTV via Twitter, with some threatening to switch to rival television packages Sky or BT:

 

David Bouchier, Virgin Media’s chief digital entertainment officer said:

 

“The problem is the BBC does not grant the UKTV digital rights with its TV shows which leaves it somewhat stranded as a linear dinosaur in an on-demand modern world.”

 

“Part of a commitment to audiences has to be allowing them to watch what they want, when they want and that also means being able to watch those programes on demand. From US studios to small program-makers, that is how it is done. The BBC puts UKTV in a very difficult position and we have been unable to come to terms and will replace the channels.”

 

https://uk.yahoo.com/movies/virgin-media-viewers-arms-losing-10-uk-tv-channels-132054866.html

 

 

Discuss ?

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VM up to their old tricks again then I see.

 

They obviously don't learn, they lost quite a few thousand subscribers when they lost access to $ky channels in 2007 over them (VM) refusing to pay what $ky was asking for access. Now they're playing the same game with the BBC & Discovery Inc, Muppets.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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VM up to their old tricks again then I see.

 

They obviously don't learn, they lost quite a few thousand subscribers when they lost access to $ky channels in 2007 over them (VM) refusing to pay what $ky was asking for access. Now they're playing the same game with the BBC & Discovery Inc, Muppets.

 

I have VM basic TV, internet and phone package. I used to have their max package with all channels including sports, but gave up as it was a luxury, when they were hardly watched.

 

Most of the cable channels just show repeated programmes and not much else. I find Youtube, Netflix more interesting these days.

We could do with some help from you.

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I don't have any Live TV in the house now UB and I don't miss it at all, and what's better, no TV Licence either :thumb:

 

Youtube and Amazon Prime (as well as what I've already got on my media server) are more than enough for me and I save over £50 a year on my TV licence despite paying for Amazon. I spend maybe 2 hours a day (if that (unless i'm watching a film)) in the same room as the main TV, although I do have other TV's that I use as PC and games console monitors (which work out cheaper than 'proper' monitors (no idea why)).

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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Vm charge for the service so why should they demand those channels for free but then they charge you to watch them??

If you could watch free to air channels without a vm subscription then I would understand their arguments but they don't.

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That's not quite how it works sgtbush.

 

The UKTV channels (10 of them (and their +1's)) are not all Free To Air (FTA). So VM will be paying a negotiated rate for access to the non FTA channels but bundled with the rights to re-broadcast the FTA channels as well.

 

Dave for example is a FTA channel that anyone can watch on $ky, Freeview, Freesat, TalkTalk TV, BT TV and up until today, VM. And whilst UKTV might make that channel available for free, it's bundled with others (with the exception of Freeview and Freesat which only carry the FTA channels) that are not. So if you lose the rights to the UKTV channels that you're "buying in" you'll also lose the rights to air the UKTV FTA channels.

 

So without VM paying UKTV for access to channels like Gold, they won't have the rights to show Dave.

 

So, VM customers (from today) have lost access to.. Alibi & +1, Dave & +1, Drama, Eden & +1, Gold & +1, Good Food & +1, Home & +1, Really, W & +1 and Yesterday. Plus any access that they had to UKTV Play via the VM STB (if they had that anyway). Even though some of them are FTA and available via an aerial for example.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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Excellent explanation Dragonfly....and in effect they have replaced those 10 channels with other FTV channels (except for PremierSport and few others I have never heard of ) and added a few HD versions to make the numbers back up so to retain the channel volumes per bundle.

 

Although they state they have added Sky $ports mix...this has always been available to Full house bundle and therefore not an extra.

 

Now we wait the next round of price increases

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I have been with Virgin since December last year and wasn't happy before these channel cuts. I watch these. Do I have a right to get out of the contract? Is a 10 channel loss enough to opt out as a change of contract? Didn't know about it until we went on one of the channels and it informed us it was going.

 

Sorry if this question is in the wrong thread x

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You'd need to check with VM, but I don't see why you couldn't cancel without penalty. It's a significant change to what you signed up for after all.

 

VM are widely reported (in the general press) to be considering penalty free cancellation on a case-by-case basis. So all you can do is get in touch with them and ask :thumb:

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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  • 4 weeks later...

I see all the UK channels are back...life wasn't the same without repeats of " Only Fools and Horses " :madgrin:

We could do with some help from you.

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