Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
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    You'll regret it if you don't.
    henryallen Novitiate



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    Default Resolve doorstep collection

    My stepson left the house seven years ago.

    He had numerous debts.
    Since then I have had a long battle with various debt collectionicon companies etc.
    I am sure you know what I mean constant telephone callsicon, letters etc.
    i actually won an out of court settlement with one company and have stopped all the rest sending letters or ringing.

    Today I got knock on the door.
    A man was there and stated he was from"RESOLVE".

    I asked to see his I.D which was refused.
    He then asked to speak to...............asking if he lived here.

    I simply stated it was none of his business and he was to remove himself from my property.
    If he did not I would ring the police.

    He then went to the house next door and started asking questions concerning my stepson etc.
    LOL my next door neighbour was not as polite as me and told him to Foxtrot Oscar.
    He then left the street.

    This came out of the blue.
    There was no threatening warning letter, no telephone calls.
    he would not even give the full name of the company.

    As any one had the same experience with this company?

    Secondly How do I make a complaint when I am not 100% which company it is.


  2. #2
    Site Team dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk Highly authoritative dx100uk's Avatar



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    Default Re: Resolve doorstep collection

    https://cse.google.co.uk/cse?cx=part...&sa=Search+CAG

    the letters probably went to an old address

    you need to complaint to the FCA about them going to your neighbours that is not allowed..

    dx

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  3. #3
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    henryallen Novitiate



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    Default Re: Resolve doorstep collection

    I have lived here for 35 years, the debt was not mine. Why come to my address if the letters where sent to another.


  4. #4
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    Default Re: Resolve doorstep collection

    So no-one you knew then?

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  5. #5
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    Default Re: Resolve doorstep collection

    Quote Originally Posted by dx100uk View Post
    So no-one you knew then?
    It was my stepson who had not lived at this address for seven years. My stepson is 26. I am 65 and he asked me if I was the man he was after!


  6. #6
    Site Team The Consumer Action Group Andyorch Highly authoritative Andyorch Highly authoritative Andyorch Highly authoritative Andyorch Highly authoritative Andyorch Highly authoritative Andyorch Highly authoritative Andyorch Highly authoritative Andyorch Highly authoritative Andyorch Highly authoritative Andyorch Highly authoritative Andyorch Highly authoritative Andyorch's Avatar



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    Default Re: Resolve doorstep collection

    " he asked me if I was the man he was after! "

    Must think hes in the Wild West

    We could do with some help from you

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  7. #7
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    Default Re: Resolve doorstep collection

    I get calls for someone who has never lived at my address but told a company theyowed money to they did (this was before I moved in) Got a visit yesterday and as soon as they said am I Mrs XXXXXXX, I just said "hello [problem]mer" very loudly and they turned on their heels and left. Never asked where they were from, wouldnt matter anyways.


  8. #8
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    Default Re: Resolve doorstep collection

    [QUOTE=Andyorch;5134681]" he asked me if I was the man he was after! "

    Must think hes in the Wild West [/QUOTE

    I was in doubt that he was a cowboy....lol...Even had the cheek to question my neighbor in front of me! I did point out what he was doing was illegal. Did not bother him.


  9. #9
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    Default Re: Resolve doorstep collection

    It doesn't bother these cowboy outfits, they make the law up as they go along.


    A definite complaint to be made to the FCA, and I'd possibly make one to my local cop shop too!


    Something along the lines of, some scruffy oik rang my door bell, said he was from some company called Resolvecall, but when asked to do so failed to produce any ID, then went to the neighbour, is this something I should be worried about??


    One call from PC Plod will get this clown his P45.


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