Jump to content


  • Tweets

  • Posts

    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2109 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

hi guys

 

Looking for a bit of advice. My wife has received 2 notices of enforcement from Dukes regarding council tax from 2002/2003.

 

The council obtained liability orders in 2004 against both her and her ex.

 

Now 14 years on out of the blue she has received these notices and giving 14 days to pay or have bailiffs knocking on our door.

 

She is on ESA due to depression & anxiety and this has tipped her over the edge quite a bit so I'm looking for advice.

 

What are dukes like to deal with?

 

I've not really heard anything good about them so far.

While I've talked to her about a DRO as she does have other debts, are there better options?

 

If anyone else has anything that I can use to either fight or find a solution to this quickly it would be really appreciated.

 

Thanks for your help in advance.

Edited by dx100uk
spacing
Link to post
Share on other sites

do not let them in your home.

 

you need to do the following

 

to findout the truth behind what is actually owe

 

.

Here is something to be getting on with.

 

First of all establish from the Council how much was owing etc

'

You need to speak to someone at the Council and ask the following questions:

1 - how many Liability Orders they have against you

2 - the dates they were obtained

3 - the addresses they were for

4 - the period of time each covers

5 - how much each one was for

6 - how much is still outstanding

7 - the dates they were passed on for enforcement

8 - the dates & amounts of any payments

.

Next you need to send off for a breakdown of the charges the Bailiff applied.

 

Here's an example, use and adapt at will and best sent initially by email backed up by a copy in the post.

.

"From:

My Name

My Address

.

To:

Acme Bailiff Co

Bailiff House

.

Ref: Account No: 123456

.

Dear Sir

.

With reference to the above account, Can you please provide me with a breakdown of the charges.

.

This includes:

a - the time & date of any Bailiff action that incurred a Fee.

b - the reason for the fee.

c - the name(s) of the Bailiff(s) that attended on each occasion a Fee was charged.

d - the name(s) of the Court(s) the Bailiff(s) was/were Certificated at.

e - the date of the Certification.

.

This is not a Subject access requesticon under the Data Protection Act S7 1998 so does not incur a fee of £10. You are obliged to provide this information.

.

I require this information within 14 days.

.

Yours faithfully

.

Ripped off customer"

.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

hi guys

 

Looking for a bit of advice. My wife has received 2 notices of enforcement from Dukes regarding council tax from 2002/2003.

 

The council obtained liability orders in 2004 against both her and her ex. Now 14 years on out of the blue she has received these notices and giving 14 days to pay or have bailiffs knocking on our door.

 

She is on ESA due to depression & anxiety and this has tipped her over the edge quite a bit so I'm looking for advice.

 

With most local authorities desperately short of funding, many of them are seeking to recover 'historic' debts such as this. What your wife should be doing now is to contact Dukes to outline her vulnerability and to provide some sort of evidence in support. A payment arrangement may then be set up without the need to make a personal visit. Taking this step will also avoid the enforcement fee of £235 being added.

Link to post
Share on other sites

While I've talked to her about a DRO as she does have other debts, are there better options?

 

 

A DRO is a good option if she meets the eligibility requirements and her financial circumstances are not likely to change within the next 12 months.

 

 

 

Other options would include asking creditors to hold off legal action against her, possibly making token offers of £1 per month. However, that is not going to happen with the council tax debt.

Link to post
Share on other sites

Thanks for the advice guys.

 

I've contacted the council direct and explained the situation to them and asked them to recall the debt from dukes so we can pay them direct.

 

I'm guessing that there's a snowballs chance in hell of dukes accepting a reasonable offer such as £10 a month while we trace her Ex to pass his details on the council. I've mailed Dukes asking them to pause action while we wait for the council to respond.

 

I'll update you with the outcome, In the meantime I'm going to try and convince her to go down the DRO route.

Link to post
Share on other sites

I'm guessing that there's a snowballs chance in hell of dukes accepting a reasonable offer such as £10 a month while we trace her Ex to pass his details on the council. I've mailed Dukes asking them to pause action while we wait for the council to respond.

 

 

It won't really make any difference whether or not you pass on her ex's details, it is possible that the council are already pursuing the ex too.

 

Your partner and her ex are jointly and severely liable which means they are both liable for the full amounts outstanding.

 

As council tax is a priority debt and your partner is receiving benefits only, the minimum offer should be £3.75 per week as that is the amount which can be deducted from her ESA.

 

If the council refuses to take back the debt form the bailiffs, which is probably will, you can ignore the bailiffs, keep the door locked and do not let them in. Eventually the debt will be passed back to the council and you can offer them the £3.75 per week.

 

 

You could keep the £10 per month that you are offering Dukes and put it towards the £90 DRO fee.

Link to post
Share on other sites

Thanks for the advice guys.

 

I've contacted the council direct and explained the situation to them and asked them to recall the debt from dukes so we can pay them direct. I'm guessing that there's a snowballs chance in hell of dukes accepting a reasonable offer such as £10 a month while we trace her Ex to pass his details on the council. I've mailed Dukes asking them to pause action while we wait for the council to respond.

 

 

I'll update you with the outcome, In the meantime I'm going to try and convince her to go down the DRO route.

 

I sound like a broken record here, but the value of sending an email explaining the situation to the head of the local council concerned, along with the local councillor for the area cannot be underestimated.

 

This has worked for me and for countless others on here for a quick resolution to the problem.

 

Along the lines of

' I understand this is something I need to pay off but I am signed of on ESA, this means that I cannot afford the £235 the bailiffs are demanding from me.

 

I would be very grateful if you could arrange to take this out of the Bailiffs hands.

I would be more than able to pay the council back directly £x per month'

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...