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    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
    • Women-only co-working spaces are part of the new hybrid working landscape, but they divide opinion.View the full article
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Hi I have been reading a lot of threads on here which all say to ignore RLP letters.

I have done so far but am now worried sick.

I am past the 21 days it gave me to respond.

 

I got one a few weeks ago after being stopped by security for switching tags in a store and also returning an item that I did buy from TK Maxx but not on that day as I had lost the receipt for it.

 

Bought a similar item that I liked better that was the same price and returned the original one - stupidly justifying in my mind that I was still paying so I wasn't stealing re the tag switching and yes I know that I was and I also know that that it was fraud.

 

The letter I received from RLP is a Letter Before Claim - it says there are no losses due to fraudulent refund transactions not recovered and £150 to cover time etc - total £150 owed.

 

Having read quite a few forum posts it seems it is worse to do a label switch than to steal an item... and I am not proud of what I did.

 

I have also returned the wrong items in the past too (new TK Maxx items that I had bought and was unsure about keeping - then the receipt return date had expired so I bought another and then returned as above but didn't get stopped on those occasions).

 

I am obviously banned from TK Maxx and 100% appreciate that things could have been a lot worse as the security staff didn't call the police at the time

 

. I could have had a criminal record....

 

I am also relieved that I was stopped because I became a total shopaholic at the fine old age of 52 since I split up with my wife a few years ago and I truly needed to stop.

 

Since this incident, I have stopped wasting hours wandering around stores and buying stuff I don't need - so I am thinking that the £150 fine is a small amount to pay to have stopped this mindless shopping.

 

A friend I confided in also has convinced me to make an appointment with my doctor as she thinks I am depressed and using shopping to replace my wife... , I will do this.

 

But @Maxxer as all holding rooms have audio and video and I admitted what I did (switching tags and returning wrong item) would it be better to just pay the RLP letter?

 

Did you mean on a comment on another thread you made that they would need to get another fraudulent return by me after this incident (which I won't do) and then they can make a case or will they go back on previous purchases/returns on my card and then get the police involved?

 

I suppose I am asking if I pay would that be the end of it or would it be the end of it anyway unless I go back into TK Maxx again? I hope this makes sense.

 

I am sorry this is so long but thanks for reading. From one idiotic man who has made stupid mistakes not thinking about the consequences and now worried sick.

Edited by dx100uk
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Please stop creating your own misery.

 

IGNORE the silly letters from RLP, they are nothing more than Santas Christmas lists, there is NOTHING they can do.

 

DO NOT pay these crooks a single penny, the items were returned, there was no loss to anyone which makes these stupid letters from RLP pointless, just throw them in the bin.

 

Go and get an appointment with your GP and explain to him what has been going on, it isn't easy losing someone, and I think you need to discuss this with your GP, and ignore RLP, they most definitely do not matter one iota!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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It is not a fine!!

 

Ignore RLP

 

Go see you doc

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks I am making myself anxious constantly thinking about this :sad:

 

 

It'll soon pass, give it a few days, once you realise that the whole country isn't watching you you'll wind down.

 

 

I was caught earlier this year, and whilst the paranoia was through the roof, I still go and shop in the same store now, even after having a 'lifetime ban', in the grand scheme of things there are far more serious issues in this world other than switching labels and poxy TKmaxx.

 

 

Above all else, no-one died! :thumb:

 

 

Get that appointment booked with your GP,!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi and welcome to CAG.

 

 

 

You have a good friend who has advised you to see your GP. This is the first thing that struck me when I read the your first post above. I do know from personal experience that the world can seem to crash around us when one partner in a marriage leaves. In my case, it was also my wife. It wouldn't have been so bad but she left me for someone who was drop dead ugly :oops:

 

 

Your GP has probably seen this all before and won't be too surprised by this event. If you do get prescribed anti depressants (hereafter called Happy Pills), make sure that you take them as the effects can take two to three weeks to get into your system..

 

 

You have probably seen many of the other threads and the advice has always been to ignore. This Letter Before Claim is nothing of the sort. RLP can issue them even though they are thoroughly misleading but ONLY TKMaxx can take court action against you and the problem for them is that they would then have to justify the amount claimed. TKMaxx security staff are not paid by results and they get paid as employees of the company. Being staff members may mean that they get a higher wage but for a claim to succeed, they will have to prove the loss. They can't.

 

 

Another reason that court action is very unlikely is that it would be in the small claims court and as such the costs are fixed and it would cost the company far more than they could ever get back so it's a complete waste of time doing so.

 

 

The advice you have had to ignore is good advice (in my opinion) as no company that I have heard of in the last six years has taken anyone to court [ not including one store that backed out before court]

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Thanks it was about 6 weeks ago and I was ignoring the letter I'm past the 21 days to respond so am sure I will get another letter soon then I started reading the posts about checking past transactions etc and got into a panic

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They don't and can't check it. Ignore rlp and any dca completely. The letters are full of junk and designed to break you down into paying

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi.

 

 

 

We don't normally remove threads unless there are legal reasons for this. Your username is completely anonymous and nobody has any idea who you are or where you are, so I don't think you have a problem.

 

 

RLP aren't part of the legal system, they can't do anything to you. :)

 

 

HB

Illegitimi non carborundum

 

 

 

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Well they cant trace you

And there is nothing they can do to you even if they could anyway

Totally powerless

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Whilst you cannot be traced from any postings here, RLP do occasionally look at these threads. It matters not one iota. I could make statements that I stole this and that but RLP won't have a clue who I am.

 

 

Try not to worry. None of what you have posted will make any difference to RLP as they can still do nothing.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Another reason why they can’t trace you: their indiscriminately issuing of letter confetti.

If they only issued a few of these letters they MIGHT be able to work it out.

But they don’t. Their “business model” is to issue loads, that way only a small percentage have to fall for their “demands” for it to be worth it to them.

 

Yet, that works for you. They’ll have issued so many letters they want have a clue which one is the one you are posting about, so they can’t link it back to you.

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  • 3 weeks later...
I didn't get any Bailiffs letters (yet?) and I ignored all three.

 

 

You WON'T get ANY BAILIFF letters, that is a complete myth, don't confuse BAILIFFS with powerless debt collectors.

 

 

Well done for ignoring these fools.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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WOW! Sorry I missed this (been a bit poorly recently) This is a MAJOR change. RLP used to be the first company that TKMaxx went to but it seems RLP weren't having the effect that TKMaxx wanted so they have dumped them. That is EXCELLENT news. The more stores that do this, the sooner this shady company folds.

 

 

While I still abhor these silly games, it seems DWF only send three letters then stop which is better for the (alleged) shoplifter as they can them put the issue to bed. I would love to hear if anyone hears further from DWF after the three letters or whether a debt collector gets involved.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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WOW! Sorry I missed this (been a bit poorly recently) This is a MAJOR change. RLP used to be the first company that TKMaxx went to but it seems RLP weren't having the effect that TKMaxx wanted so they have dumped them. That is EXCELLENT news. The more stores that do this, the sooner this shady company folds.

 

 

While I still abhor these silly games, it seems DWF only send three letters then stop which is better for the (alleged) shoplifter as they can them put the issue to bed. I would love to hear if anyone hears further from DWF after the three letters or whether a debt collector gets involved.

 

 

Just phoned and checked with a current lp employee, tk’s Are indeed still using rlp, not anyone else.

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WOW! Sorry I missed this (been a bit poorly recently) This is a MAJOR change. RLP used to be the first company that TKMaxx went to but it seems RLP weren't having the effect that TKMaxx wanted so they have dumped them. That is EXCELLENT news. The more stores that do this, the sooner this shady company folds.

 

 

While I still abhor these silly games, it seems DWF only send three letters then stop which is better for the (alleged) shoplifter as they can them put the issue to bed. I would love to hear if anyone hears further from DWF after the three letters or whether a debt collector gets involved.

 

Sorry I think I confused things - my letters were from DWF (Tesco) - was just saying what I'd received then they stopped to the OP who said his were from RLP (TK Maxx)

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