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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Kulmeister vs Natwest ***WON***


kulmeister
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Hi everyone

 

Just joined and let the battle commence ! :mad:

 

I have been a loyal customer for 20 + yrs and they have fleeced me good and

proper over the years.

 

I've been doing alot of reading of the relavent subject and didn't realise so many people like me are out there....i feel empowered :D

 

I was wondering if anyone can answer a query....I still hold current a/c with NatWest and owe money on overdraft...I pay £50 a month but £38 is interest...it seems like a bottomless pit....are these charges illegal aswell ?

 

This is an authorised overdraft but somewhere on the statement it says unauthorised draft fee charge. :o

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do keep positive kulmeister...itappears there have been a lot of injustices undertaken by the banks, as is being made very clear by this site..

your situation seems to be very common reading various other posts where the bank have either consolidated loans or made arrangements with the customer to pay them back with extended and extremely expensive repayment plans...surely if these compound loans and repayment plans were the direct result of unlawful charges there must be some redress on the banks.?perhaps the mods can help on this one? has anyone ever contested a consolidated loan or repayment plan after winning there charges back from the banking institutions?its really beneficial getting ones charges returned but it appears a lot more serious debt has been inccurred by the consumer from the banks refinancing overdraft facilities brought about by unlawful charges under the disguise of assisting the customer to rectify a default position which in essence is unlawfully charged in the first instance?

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  • 1 month later...

:-) Hi

 

I joined a few weeks ago....Sent of S.A.R - (Subject Access Request) on 29/08/06 and received six years worth of statements on 09/09/06 .

 

NatWest have been fleecing me with charges for years and now it's payback time.....POWER TO THE PEOPLE !!!!!!!!!!!

 

I listed the charges and penalty interest (not 8%) using the advanced excel spreadsheet found in the forum....very useful indeed.

 

I totted up £2028 in bank charges and interest.

Next step..........Pelim letter asking for refund....fat chance !

 

Sent to: Consumer Relations Unit

Ground Floor

Natwest House

225 Shenley Road

Borehamwood

WD6 1TE

 

Natwest staff member gave the above address.

 

Will keep posted

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:-) Hi

 

I joined a few weeks ago....Sent of S.A.R - (Subject Access Request) on 29/08/06 and received six years worth of statements on 09/09/06 .

 

NatWest have been fleecing me with charges for years and now it's payback time.....POWER TO THE PEOPLE !!!!!!!!!!!

 

I listed the charges and penalty interest (not 8%) using the advanced excel spreadsheet found in the forum....very useful indeed.

 

I totted up £2028 in bank charges and interest.

Next step..........Pelim letter asking for refund....fat chance !

 

Sent to: Consumer Relations Unit

Ground Floor

Natwest House

225 Shenley Road

Borehamwood

WD6 1TE

 

Natwest staff member gave the above address.

 

Will keep posted

Received usual sod off letter from Stuart Higley.....15/09/06

Letter says,no refund of charges and if you are contemplating legal action then issue claim at registered address.

Do i still send the LBA letter ?

please advise.

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Nah don't worry about it, they won't or even if they do they won't pay you the full amount so you can go ahead with MCOL. Good Luck to all.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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  • 2 weeks later...

I'm about to file the court claim against the bank as they refused to payback the charges following the lba.

I received statement today informing me of a refferal charge to be applied plus other charges....can i still claim these on court claim even though already claiming 6 years.

Please help.......anyone

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Yes you can add any new charges you've received since sending the LBA.

Lloyds TSB - £972

S.A.R, prelim and LBA sent

Claim acknowledged

Defence received

AQ 20/06/06

***FULL SETTLEMENT RECEIVED 20/07/06***

 

Woolwich - £2288

S.A.R, prelim and LBA sent.

Offered half

Moneyclaim filed online 02/08/06

Judgement filed online 23/08/06

WARRANT FILED ONLINE 30/08/06

MONEY RECEIVED BY BALIFF 04/10/06

***FULL SETTLEMENT RECEIVED 09/10/06***

 

Smile - £175

Pelim 23/06/06

***FULL SETTLEMENT RECEIVED 07/07/06***

 

My Ex vs Woolwich - £715

S.A.R sent 30/08/06

Pelim 06/10/06

LBA 20/10/06

 

Advice & opinions provided are personal, and not endorsed by CAG or BAG, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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There is always the chance that the bank will close your account, therefore we highly recommend getting a parachute account opened just incase. Will your claim be more than your overdraft?

Lloyds TSB - £972

S.A.R, prelim and LBA sent

Claim acknowledged

Defence received

AQ 20/06/06

***FULL SETTLEMENT RECEIVED 20/07/06***

 

Woolwich - £2288

S.A.R, prelim and LBA sent.

Offered half

Moneyclaim filed online 02/08/06

Judgement filed online 23/08/06

WARRANT FILED ONLINE 30/08/06

MONEY RECEIVED BY BALIFF 04/10/06

***FULL SETTLEMENT RECEIVED 09/10/06***

 

Smile - £175

Pelim 23/06/06

***FULL SETTLEMENT RECEIVED 07/07/06***

 

My Ex vs Woolwich - £715

S.A.R sent 30/08/06

Pelim 06/10/06

LBA 20/10/06

 

Advice & opinions provided are personal, and not endorsed by CAG or BAG, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I think continue! The abnk can't take any action whilst your account is in dispute. When you get your money back you can use it to reduce your overdraft.

Lloyds TSB - £972

S.A.R, prelim and LBA sent

Claim acknowledged

Defence received

AQ 20/06/06

***FULL SETTLEMENT RECEIVED 20/07/06***

 

Woolwich - £2288

S.A.R, prelim and LBA sent.

Offered half

Moneyclaim filed online 02/08/06

Judgement filed online 23/08/06

WARRANT FILED ONLINE 30/08/06

MONEY RECEIVED BY BALIFF 04/10/06

***FULL SETTLEMENT RECEIVED 09/10/06***

 

Smile - £175

Pelim 23/06/06

***FULL SETTLEMENT RECEIVED 07/07/06***

 

My Ex vs Woolwich - £715

S.A.R sent 30/08/06

Pelim 06/10/06

LBA 20/10/06

 

Advice & opinions provided are personal, and not endorsed by CAG or BAG, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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