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i received my order there was only one item and not what i ordered


lex87
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Hi,

 

looking for some advice.

 

I recently purchased some clothes online.

 

When i received my order there was only one item and it wasn't something i ordered.

 

I contacted the retailer who told me my order was no longer in stock and they had mistakenly sent out the item i received.

They say they will not refund what i paid for my original order until they receive the item back.

 

I now have to wait for the to send out a returns note and for the item to be delivered back to them before i get my money back.

 

Surely they had no right to take money from my account for goods that are out of stock and to with hold my money for something i did not order.

I don't think its right i need to wait for my money because they sent out an item i didn't order.:-x:-x

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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