Hi there,

I'm new to this site.

I received a parking charge notice of £90 for parking there on the 27th April 2018.

I only received it today, and it says I need to pay this by 28th May 2018.

I'm not sure what to do about this as I think its quite excessive, and from what I have read elsewhere, they are not the council so can not "fine" me.

However, I would like some advice from here as to what I should do about something like this? the penalty is under my mum's name, but it was me who had taken the car to Exeter.

I've attached the letter they sent me. Any advice would be greatly appreciated.

Thanks

Amit

5ddc3f5a-069d-4325-ac70-b1bbd62a24a2.pdf

Hello and welcome to CAG.

Could you let us have the information requested in the forum sticky please?

https://www.consumeractiongroup.co.uk/forum/showthread.php?462118-Have-you-received-a-Parking-Ticket-(2-Viewing)-nbsp

Best, HB

Not so smart parking

Plenty of threads here already

https://cse.google.co.uk/cse?cx=partner-pub-0964707606882478:652l7hswbgv&ie=UTF-8&q=+Haven+Banks+Retail+Park+-+Exeter&sa=Search+CAG#gsc.tab=0&gsc.q=%20Haven%20Banks%20Retail%20Park%20-%20Exeter&gsc.page=1

Hey, thanks.

Apologies for not using that

1 Date of the infringement - 27/04/18

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] - 14/05/18

3 Date received - 17/05/18

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] No?

5 Is there any photographic evidence of the event? - Yes, 2 pictures with my number plate and time stamps

6 Have you appealed? {y/n?] post up your appeal] - No

Have you had a response? [Y/N?] post it up - N/A

7 Who is the parking company? Smart Parking

8. Where exactly [carpark name and town] - Heavens Bank Retail Park, Exeter

Oh look they stuffed themselves already...out of time they had 14 days....

I just realised my poor attempt to redact the information. Was using the phone for this.

The fact they issued the notice more than 14 days means I should ignore it?

Ignore it for now, let them keep sending deforestation through the post and wasting money, you just can't teach that level of stupidity!

Thanks guys, I’ll leave it for now then.

they sent it too late to create a keeper liability. Smart have a lot of bother at this site, their equipment doesnt work and they cant be bothered to fix it. see any post on this place and you will ahve some arguments to put forward ( whether they exactly match yours or not) should you need to. They usually give up once they know that you know they are just useless lazy bandits.

a complaint to the landowner for letting such a bunch of incompetents loose would be in order. You will ahve to ask the council who owns the land (or Valuations Agency) the tell the LL that you are minded to sue them for the breach of the DPA by their SERVANTS and you are not the only person in this position and more pertinently what are they going to do about it. Let them know the local papers have already got a story from another CAG member and may will be speaking to them after you get your reply.

The LL may well have words with Smart and your demand will be dropped but I bet they wont be forced to consider other past sins

Use the term I am the keeper of this vehicle rather than saying I was driving my car etc. If they dont kick Smart in the pants then you will have saved yourself from any liability due to smart failing to follow the protocols of the POFA so dont give that advantage away.

Hi

I just had to refresh myself with this site. I have seen two or three other stories regarding this place.

As the others have said. Ignoring is the best option however, if you are up for some fun, you could appeal but make sure that you never mention who the driver was as if you did, they could then take action for up to 6 years so just say 'The Driver'

They know they are out of time but they hope that you don't. Don't mention the fact they are out of time, just say something like 'inadequate signing' or something like that. I remember the Parking Prankster used many silly excuses just to wind up the parking companies. When (Not so) Smart Parking reject your appeal (every operator does this) you will get a POPLA code which then costs SP money so not only do they get nothing from you, they have to pay for the privilege of an appeal

Lol thanks guys, been really busy, but I just received another notice by the not so smart parking guys. Pretty much stating the same thing as previous letter.

Ignore the little children.

moan to the loacla paper as well, they know all about this place

Hey guys, a letter from the DRP has arrived now with the charge moving up to £160. Keep ignoring it?

Thanks in advance.

E93CFBEF-FBFB-4016-BCD2-169D7CA9949E.pdf

You can quite safely ignore Desperate Recovery Plus to your hearts content. Mere paper tigers

You'll get 3 or 4 of these, with the last one reducing their inflated charge to £129 or, in one case of mine £80. Bargain! Not.

They've still not seen a single penny of mine

Ask yourself why it is now £160?

What lawful reason does a third party that has no interest or agency in this matter have to bump the bill up when the law is quite specific on this?

Answer- NONE whatsoever.

They just rely on you not knowing that a dca has no rights whatsoever and doesnt exist in law anyway

but will think htat they are somehow the same as a court appointed bailiff and be panicked into paying up.

In other words they are a non existent bogeyman trying to mislead you into believeing they are real

Hey guys, a letter from the DRP has arrived now with the charge moving up to £160.

Keep ignoring it?

 

Thanks in advance.

Thanks for the reply, these guys seem to enjoy wasting their paper.

Sent me another letter saying that I have until the 27th of this month to pay the debt or court action will be taken.

This letter came through. given 14 days to pay this.

You can quite safely ignore Desperate Recovery Plus to your hearts content. Mere paper tigers

 

You'll get 3 or 4 of these, with the last one reducing their inflated charge to £129 or, in one case of mine £80. Bargain! Not.

 

They've still not seen a single penny of mine

Haha, I must say, these guys are persistent though.

Although they clearly have no interest on the environment with all this paper wasting!

no it doesn't say WILL read it PROPERLY!!

had to hide that attachment

you've left barcodes and ref numbers showing

PDF please read UPLOAD

no it doesn't say WILL read it PROPERLY!!

Sorry. You’re right. Says they advice court action should be taken.

coming back every couiple of months to ask for advice on their taradiddles is not the way to approach this, you need to learn about how these companies operate, what their actual powers are and to make sure that you read everything that is written very carefully and that goes for advice given as well.

they choose their words carefully so anyone reading their letters will get the impression that somehting terrible is about to happen when that is not the case and it is not what they are threatening either.

also ask yourself WHY the amount claimed has jumperd to £160? The answer is becauise peopel who dont read things properlyy will pay that amount without question.

If it was say £200 they would query it and a million quid? they would definitely not pay up. that doesnt change the law though, they cna only claim the original £100 or whatever and that is set in law.

They dont tell you because if you dont knoew already then tough, you may get milked for a bit more.

Thanks for the advice! They now got some Zenith Collectipns writing for them now. I’ve just been ignoring it as it just states the same thing as the previous letter.

Thanks in advance to all.

Have a look at the bottom of the letter. Zenith are DR+ with a different dress on!

Have a look at the bottom of the letter. Zenith are DR+ with a different dress on!

You’re right. It says Debt recovery plus at the bottom!