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Renting a private caravan***Resolved***


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Hi everyone

 

I don't think there is anything can be done aboit this situation but I thought I would ask.

 

My daughter booked a last minute caravan break at the weekend from a private owner who rents her caravan on a caravan site.

She paid £50 bond and £40 per night for four nights.

 

The caravan was not like the photo's she advertised as the pictures must have been from a few years ago.

The van was dirty, loose electric radiators propped against the wall, fridge seemed warm, flooring a trip hazard, these are just a few things as the list is endless.

My daughter took photo's but they could not afford to go anywhere else as they had paid the owner, so she cleaned up a bit and they decided to stay.

 

They went out for the day the next day and on return they found the fridge was not working and all the food and milk had gone off due to the hot weather and the van was full of ants.

 

She rang the owner who sent her brother to the van to look at the van and even he said he wouldnt let his kids sleep in the homemade bunk beds or shower in the filthy shower but I guess that would be his word against my daughters. My daughter decided that she couldn't let the kids stay in the filthy van another night so they came home.

 

She contacted the owner who said she would give her her bond and £80 back after she had checked the van.

Today not unexpected should I say, she said my daughter left the van in a bad state by spilling bleach in the toilet and kids drawing on the table, all of which are lies but once gain its her word against my daughter.

 

My daughter rang the site where the van is kept and they won't do anything and that they do not inspect the vans.

 

I just wondered if there is anything that could be done and also what could be done to stop this woman getting away with renting out a dangerous van.

Thans

Alamand

Edited by dx100uk
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How/where did your daughter find out about the rental ?

 

Regards

 

Andy

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Thank you Andy but it is now resolved. It was on facebook and she was a verified owner but she finally gave her money back after my daughter put the pictures of the van on facebook.

She has learnt her lesson for booking through someone on facebook but it was a last minute decision to go so asked for caravans on facebook.

Many thanks

Alamand

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