Jump to content


  • Tweets

  • Posts

    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Advice please on company registrations


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2173 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I`m at present trying to pursue a plumber who had his own company he carried out work in October 2012(using 1982 consumer regulations), this company was dissolved 2014, but plumber started new company, new name with a partner, obviously new company are denying all responsibility and have a proper new registration number at companies house but the company number used on their website and paperwork is for the company previously dissolved, can this help me in any way. Work was on an extension for my disability all our savings used, now find downstairs shower room leaks like a sieve, upstairs bath cracked pipe work numerous other things wrong, he had also failed to seal outlet xhaust pipe from combi boiler they installed, boiler condemned until sealed. Plumber came in 9th of April fixed boiler (now saying he resealed it) promised to come 12th april to sort all other issues now denying it, some help /advice would be very grateful.

Link to post
Share on other sites

The incorrect company number is unlawful CoHouse would be interested to hear about it. I don't think it helps you in your dispute with them. Its not unheard of for rogue traders to use a made up limited company to make them seem legit but I suspect this is just incompetence.

 

I`m at present trying to pursue a plumber who had his own company he carried out work in October 2012(using 1982 consumer regulations), this company was dissolved 2014, but plumber started new company, new name with a partner, obviously new company are denying all responsibility and have a proper new registration number at companies house but the company number used on their website and paperwork is for the company previously dissolved, can this help me in any way. Work was on an extension for my disability all our savings used, now find downstairs shower room leaks like a sieve, upstairs bath cracked pipe work numerous other things wrong, he had also failed to seal outlet xhaust pipe from combi boiler they installed, boiler condemned until sealed. Plumber came in 9th of April fixed boiler (now saying he resealed it) promised to come 12th april to sort all other issues now denying it, some help /advice would be very grateful.
Link to post
Share on other sites

Hi many thanks for your prompt reply like you i think it is more incompetence, especially from someone who can sit in your home say "I don`t know how I missed that " that being a boiler that had been temporarily condemned a red notice issued by a major power company, go around the house saying I will fix everything before going promising to return, then says i will seal around boiler flue before I go for your safety and so that you an use boiler, does so then has secretary send email he REsealed it as goodwill!!!. As you said incompetence. but thank you again

Link to post
Share on other sites

Thread moved to the appropriate forum...please continue to post here to your thread.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

as the original company was dissolved then theire is no obligation from the owner of the company to do anything. I cant understand why you are still letting him anywhere near your plumbing unless he is making good his mistakes for free.

A dangerous man is still a dangerous man even if he is wearing a different set of socks today.

Also you say NOW find downstairs leaks like a sieve, thar implies that all was well at the time. That will lose you a court claim so get someone else to survey the problems and get a price for fixing it from a reputable plumber who has all the necessary qualifications and references for similar work

Link to post
Share on other sites

Hi ericsbrother, thank you for your reply I understand what you mean about letting this workman back and no after what has happened would not let him return my stipulation " if I can" would be for an independent plumber to do the work.

I have checked with CAB re 1982 act and with the other issues, this can be addressed as well.

I asked for advice on the Company registration issue because for the moment I do not wish for the company or personal names to be known as yet, CAB would have to react if there was an issue and they know the names, simply put the number they have on their paperwork and website is the registration number for the dissolved company.

My name identifies my main disability but added issues of Crohn's disease and cluster headaches meant I had to retire, our savings went into an extension that in the future can be turned into living/sleeping area when I can no longer climb stairs, the work required is simply too costly, this gentleman sat in our home drinking tea and promised he would repair/replace all issues, repaired obviously what he was most worried about then went into silent mode. We still have the the red condemning notice which was issued by a worker from a major energy company. I will use this to get repairs etc done.

Regards Parky54

Link to post
Share on other sites

I dont wish to be rude but everything you have just posted is irrelevant to the situation you find yourself in. You must focus on what is important.

So what do you intned to do? Get a proper qualified plumber in to tell you what needs doing and how much or sit there and drink teas with an incompetent failure. The formetr will be quicker and cheaper in the long run.

You cant change his behaviour but you can stop being a victim of it.

Link to post
Share on other sites

Hi ericsbrother I do not think you are rude I always appreciate advice or information and information, politeness and patience, patience I find very important I have requested quotes from three plumbers for repairs. The information gathered on this new company this gentleman has formed the website lists names organizations they have done work for these same organization might not be too pleased to hear how this gentlemen part owner of this company treats a disabled person (use whatever you have).

 

Never lose your temper always be unfailingly polite and listen and check again.

So far I have taken Edinburgh Woolen Mills to court fulll refund for two sets of bedding(my wife always buy pairs) with costs etc, Thomas Cook travel company in court seven hundred pounds on a one thousand pound holiday my wife and her friends went on, so please never a victim just assimilate all advice, help and information you can get and good or bad always with a thank you.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...