Marc Gander - The Consumer Survival Handbook

A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.


Patricia Pearl - Small Claims Procedure - A Practical Guide

An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)

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Thread: Silent threads

  1. #1

    Default Silent threads

    I've noticed threads which we do not hear back from. It's a shame as help continues on here.

    I hope those who have started threads in this forum have managed to get the outcome they wanted.

  2. #2

    Default Re: Silent threads

    If you receive private messages giving advice please check the person sending the message is bonifide. The adminicon team can help with this.

  3. #3

    Default Re: Silent threads

    Thread moved to the appropriate forum.


    We could do with some help from you


    If you want advice on your thread please PM me a link to your thread

  4. #4
    Site Team The Consumer Action Group BankFodder's Avatar

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    Default Re: Silent threads

    Yes. It is extremely frustrating. We spend a huge amount of time giving people advice and then they disappear and I expect it means that they have had some kind of result – but they don't even think to come back to tell us about it.

    Frankly I think it's pretty selfish – but that's the way people are. At the very least we get the question and then we get the answer or maybe some kind of discussion and that is helpful for other people to see. But to discover what the conclusion is would be even more helpful to people and of course would be very much more satisfying for the people who spend their time helping.

    Another particular problem is people who ask advice here and then don't come back – or don't come back for at least several days. That is extremely frustrating as well and frankly I don't understand why people bother.

    The advice here is free and to a certain extent I think we get taken for granted. I'm quite sure that if people were paying hundreds of pounds for the advice then they would sit up and take notice and follow-up and make sure that they got their money's worth. Because it's free, they don't seem to value it.

    We've configured another auto link to encourage people to engage with their thread.
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    But of course there is no guarantee that it will work but maybe it will improve things a little

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