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    • Sec127 (3) repealed, now gone. S. 127(3)-(5) repealed (6.4.2007) by Consumer Credit Act 2006 (c. 14), ss. {15}, 70, 71(2), {Sch. 4} (with Sch. 3 para. 11); S.I. 2007/123, art. 3(2), Sch. 2
    • We used to recommend that people accept mediation but our advice has changed. The mediation process is unclear. Before you can embark on it you have to agree that you are prepared to enter a compromise – and that means that you agree that you are prepared to give up some of your rights even though you are completely in the right and you are entitled to hundred percent of your money and even though EVRi are simply trying to obstruct you in order to discourage you and also to put others who might want to follow your example off from claiming and even though they have a legitimate basis for reimbursement. Mediation is not transparent. In addition to having to sign up that you are prepared to give up some of your rights, you will also have to agree not to reveal any details of the mediation – including the result of the mediation – so that the whole thing is kept secret. This is not open justice. Mediation has nothing to do with justice. The only way of getting justice is to make sure that this matter goes to trial unless EVRi or the other parcel delivery companies put their hands up and accept the responsibility even if they do it is a gesture of goodwill. Going to trial and winning at trial produces a judgement which we can then add to our small collection to assist other people who are in a similar boat. EVRi had been leading you around by the nose since at least January – and probably last year as well – and their whole purpose is simply to drag it out, to place obstacles in your way, to deter other people, and to make you wish that you'd never started the process and that you are prepared to give up your 300 quid. You shouldn't stand for it. You should take control. EVRi would prefer that you went to mediation and if nothing else that is one excellent reason why you should decline mediation and go to court. If it's good for them it's bad for you. On mediation form, you should sign that you are not prepared to compromise and that you are not prepared to keep the result secret but that you want to share the results with other people in similar circumstances. This means that the mediation won't go ahead. It will take slightly longer and you will have to pay a court fee but you will get that back when you win and you will have much greater satisfaction. Also, once you go the whole process, you will learn even more about bringing a small claim in the County Court so that if this kind of thing happens again you will know what to do and you will go ahead without any hesitation. Finally, if you call EVRi's bluff and refuse mediation and go to trial, there is a chance – maybe not a big chance – but there is a chance that they will agree to pay out your claim before trial simply in order to avoid a judgement. Another judgement against them will simply hurt the position even more and they really don't want this. 300 quid plus your costs is peanuts to them. They don't care about it. They will set it off against tax so the taxpayer will make their contribution. It's all about maintaining their business model of not being liable for anything, and limiting or excluding liability contrary to section 57 and section 72 of the consumer rights act.     And incidentally, there is a myth that if you refuse mediation that somehow it will go against you and the judge will take a dim view and be critical of you. This is precisely a myth. It's not true. It would be highly improper if any judge decided the case against you on anything other than the facts and the law of the case. So don't worry about that. The downside of declining mediation is that your case will take slightly longer. The upside is that if you win you will get all your money and you will have a judgement in your favour which will help others. The chances of you winning in this case are better than 95% and of course you would then receive 100% of your claim plus costs
    • Nice to hear a positive story about a company on this form for a change. Thank you
    • too true HB, but those two I referred for starters - appear to be self admitted - One to excuse other lockdown law breaking, by claiming his estate away from his consistency and London abode was his main home the other if he claims to have 'not told the truth' in his own words via that quote - to have mislead his investors rather than broken lobbying rules   - seem to be slam dunks - pick which was your law breaking - it seems to be both and much more besides in Jenricks case Starmer was director of public prosecutions yet the tories are using seemingly baseless allegations for propaganda and starmer is missing pressing apparent blatant criminality in politics
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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STL heating - Incorrect Boiler Installation


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Good Morning Caggers

 

I got STL Heating to install a New Intergas Boiler for me.

The initial Installation was fraught with issues, but they corrected the mistakes I pointed out to them.

However, the system has not worked properly for the 2 months since installation.

 

 

After no HOT Water again, I had to pay £145 for a gas engineer to come out to tell me that their installation was incorrect with several issues.

I got this on a finance package with them through HITACHI, however, STL aren't taking my calls.

 

What level of recourse do I have as the local Gas Engineer says the boiler works, but by STL Heatings own admission on the sign off paper, it highlights an installation. The cost to fix is circa £1000.

Many Thanks

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Hitachi are joinly and severally liable so let them know that the installation was rubbish and as that was part of the purchase/finance package you hold them liable.

It would help however, to know more about what it is you bought and who from if not STL and how much you paid and then what works and what doesnt as I cannot see any fault on a boiler install costing £1k to put right as my boiler cost about that to install in total including all new gas supply and a lot of repositioning of pipes.

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Good Morning

 

 

I paid £2400 to fit a Standard Intergas OV30 System Boiler, fit 4 x Thermostatic Radiator Valves, Magnaclean filter, New 1600x600 Radiator and Balance the system. The agreement was with STL Heating in Liverpool, the finance with Hitachi attached to STL Heating.

 

 

The issues are;

 

1/ Insecure Flue. It needs to be screwed not a push Fit.

2/ Not enough TRV's added. 3 more need adding and 1 removed from the Hallway where the Thermostat is.

3/ Outflow temp is 76 deg, Inflow Temp is 70 Deg. This was signed off by the STL Heating Engineer. Return feed needs to be sub 55 Deg so the Condensing Boiler can actually condense.

4/ Addition of final TRV's will allow the system to balance. Balancing of the system was never done and could not be without the additional TRV's being added.

5/ 3 way valve Broken. (Not picked up on the installation). Replace valve and controller

6/ Re-add Central heating inhibitor.

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That's not 1k of work.

Flue? Screw to where?

Its attached to the boiler, pushed thru the wall and sealed.

3 TRV valves are around 15 quid each.

2mins to fit

Fixing 2 would more than likely solve 4

Which 3way valve?

Inhibitor is around 10-15 quid

 

 

Why does the return temp need to be 55 degrees to condense?

Tho is not what is condensed. It is the exhaust gasses that are condensed to recover latent heat.

 

One of the hot gases produced in the combustion process is water vapour (steam), which arises from burning the hydrogen content of the fuel. A condensing boiler extracts additional heat from the waste gases by condensing this water vapour to liquid water

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Good afternoon SGTBush

 

Any chance you can come and sort it our for me? :-D

 

All understood. Do you think a good plumber could do the work for me instead of paying £300 per day for 2 days + all the parts and balancing the system?

 

The Corgi gas engineer told me all of the above issues.

 

The 3 way valve is in the airing cupboard next to the Hot water Cylinder.

It is used for splitting the flow between hot water to the tank and the Central heating system.

 

Regarding the temperatures flow of the output/input 76 Deg - 70 Deg, is this as it should be?

 

Many Thanks for your very detailed explanation.

I am fed up with having no hot water and looking at another hefty bill.

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I do know a good plumber but rules forbids me. Plus I dont know where u live.

A 3 way valve costs around 80 quid.

A good plumber would take around a day to fit all this.

£300 for a skilled gas safe plumber and his obbo, about right.

Skilled labour aint cheap but cheap labour ain't skilled.

Get friends recommendations for a decent trades person

Your looking at around 150 fora 3way valve and3 trv's

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Many Thanks for your response. I will sort out a good Gas Registered engineer and get them to do it. The Guy on Sunday said it would take 2 days to sort out. If it can be done in 1 day then the cost reduces dramatically.

 

 

Do you think that the 30Kw Boiler for the house was too big and can does the return temp need to be reduced? It is a 4 Bed Detached with 12 Rooms in total, and 13 Rads. 185m2 (2100ft2)

 

 

Many Thanks for your help.

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get hitachi onboard

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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