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    • Hi welcome to the Forum.  If a PCN is sent out late ie after the 12th day of the alleged offence, the charge cannot then be transferred from the driver to the keeper.T he PCN is deemed to have arrived two days after dispatch so in your case, unless you can prove that Nexus sent the PCN several days after they claim you have very little chance of winning that argument. All is not lost since the majority of PCNs sent out are very poorly worded so that yet again the keeper is not liable to pay the charge, only the driver is now liable. If you post up the PCN, front and back we will be able to confirm whether it is compliant or not. Even if it is ok, there are lots of other reasons why it is not necessary to pay those rogues. 
    • Hi 1 Date of the infringement  arr 28/03/24 21:00, dep 29/03/24 01.27 2 Date on the NTK  08/04/2024 (Date of Issue) 3 Date received Monday 15/04/24 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012?  Yes 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] No  7 Who is the parking company? GroupNexus 8. Where exactly [carpark name and town] Petrol Station Roadchef Tibshelf South DE55 5T 'operating in accordance with the BPA's Code of Practice' I received a Parking Charge letter to keeper on Monday 15/04/24, the 17th day after the alleged incident. My understanding is that this is outside the window for notifying. The issue date was 08/04/2024 which should have been in good time for it to have arrived within the notice period but in fact it actually arrived at lunchtime on the 15th. Do I have to prove when it arrived  (and if so how can I do that?) or is the onus on them to prove it was delivered in time? All I can find is that delivery is assumed to be on the second working day after issue which would have been Weds 10//04/24 but it was actually delivered 5 days later than that (thank you Royal Mail!). My husband was present when it arrived - is a family member witness considered sufficient proof?
    • lookinforinfo - many thanks for your reply. It would be very interesting to get the letter of discontinuance. The court receptionist said that the county court was in Gloucester 'today' so that makes me think that some days it is in Gloucester and some days its in Cheltenham, it was maybe changed by the courts and i was never informed, who knows if DCBL were or not. My costs were a gallon of petrol and £3.40 for parking. I certainly don't want to end up in court again that's for sure but never say never lol. Its utterly disgusting the way these crooks can legally treat motorists but that's the uk for you. I'm originally from Scotland so it's good that they are not enforceable there but they certainly still try to get money out of you. I have to admit i have lost count of the pcn's i have received in the last 2 yr and 4 months since coming to England for work, most of them stop bothering you on their own eventually, it was just this one that they took it all the way. Like i mentioned in my WS the the likes of Aldi and other companies can get them cancelled but Mcdonalds refused to help me despite me being a very good customer.   brassednecked - many thanks   honeybee - many thanks   nicky boy - many thanks    
    • Huh? This is nothing about paying just for what I use - I currently prefer the averaged monthly payment - else i wouldn't be in credit month after month - which I am comfortable with - else I wold simply request a part refund - which I  would have done if they hadn't reduced my monthly dd after the complaint I raised (handled slowly and rather badly) highlighted the errors in their systems (one of which they do seem to have fixed) Are you not aware DD is always potentially variable? ah well, look it up - but my deal is a supposed to average the payments over a year, and i dont expect them to change payments (up or down) without my informed agreement ESPECIALLY when I'm in credit over winter.   You are happy with your smart meter - jolly for you I dont want one, dont have to have one  - so wont   I have a box that tells me my electricity usage - was free donkeys years ago and shows me everything I need to know just like a smart meter but doesnt need a smart meter,  and i can manually set my charges - so as a side effect - would show me if the charges from the supplier were mismatched. Doesn't tell me if the meters actually calibrated correctly - but neither does your smart meter. That all relies on a label and the competence of the testers - and the competence of any remote fiddling with the settings. You seem happy with that - thats fine. I'm not.    
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Car is a write off-what happens to premium


Rosie8
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Hello,

 

I am completely clueless and dealing with other stressful situations on top of a collision a couple of days ago.

Other party's fault and my car is not worth fixing.

 

I was asked to send in photos of car for evaluation purposes.

Other party's insurance company offered to settle the case too.

 

What do i have to look out for?

I've read something about paying out premium.

I have no idea what that is and I don't have time to deal with this as there are other very urgent pressing matters in my life.

 

I was told something on the phone about my premium and no claims bonus not getting affected.

Also I will have to keep the car and have it fixed from write off money as I had a former damage to the car that never got fixed and I won't be paid enough now to buy a new car.

Help please!

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Rosie,

I'm sorry that you are having a hard time at the moment, which is all the more reason to record any telephone conversations you have on the matter, as you do not appear to remember was was said.

 

I suspect that you have been paying your insurance premium by monthly instalments, so your insurance company will require you to pay the remaining premium on settlement. This is normal as the risk has been taken by them from day one and they would be at a loss if you failed to continue the payments.

 

Unless you received an offer in writing from the third party insurer, your own company will expect to deal with the claim and in turn claim from the other party. The insurance company is entitled to value the vehicle as it was immediately before the incident that is being claimed for, so the evidence of the previous damage will devalue it. You should be able to negotiate a settlement which includes your retaining the salvage (assuming that it is merely cosmetic damage - Category D).

 

Your insurance company will deduct any unpaid premium and will continue to insure the vehicle but may require evidence of repairs completed, or reduce cover to third party risk.

 

The main thing is to record all future calls!

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My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the Heart. Thank you

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I am adding some more info.

I will pay the last monthly direct debit on my policy tomorrow.

 

1.Is it better to settle with other party's insurer to avoid having a claim?

2.How much time do I have to make decisions?I made the claim on 21st.

3.Can I just send the photos to both parties and make a decision after their offer?

 

Thanks

 

Thank you for the reply Gick.

In the meantime I added more info.

I was sent a text message by the other insurance company and I called them after i made a claim.

 

My thinking is that maybe I could get somewhat more money from them to definitely cover the cost of fixing as I have no money.

 

Because it would be less costs for them settling directly with me.

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I think you will find that having already been in contact with your own company, they will register it as a claim. If the circumstances are such and the third party pay up as suggested by you in #1 it will be put down as a no blame claim and may not affect your NCB. BUT, this is a NO CLAIM BONUS, so theoretically and with some compnaies, practically, there could be a reduction even for a no blame claim.

 

You do not need to send the photographs to the third party company, instead quotations (2) for the repair from body workshop would be sufficient. They could even authorize a repair, but be aware that they might wish to have repairs done at their nominated workshop, or send an engineer to assess the damage.

Edited by Gick
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My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the Heart. Thank you

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as you pay your insurance by monthy DD then you still have to continue paying the premium, even whne you dont have the car. Now part of the settlement with the other prty will be claiming your insurance premium costs back if you cannot transfer the policy to a new vehicle

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I've informed third party that I've already made the claim and they still went ahead and advised me what they would offer.

 

I think they said I would have some time to decide.

This could have passed.

The car is a write off, no fixing within the claim.

 

I will have to do that myself after I was paid.

 

as you pay your insurance by monthy DD then you still have to continue paying the premium, even whne you dont have the car. Now part of the settlement with the other prty will be claiming your insurance premium costs back if you cannot transfer the policy to a new vehicle

 

Thank you Ericsbrother.

I am getting to know the terms.

My policy is ending now.

I am paying the last DD and renewal due in June.

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