Hi

I am after a bit of advice on whether it is possible to ask for a default to be added to a settled account.

I initially took out a txtloan ( now Myjar) Payday loan for £100 on 23/02/2012, this was repaid on 08/03/2012. I then took out another £100 loan on the same day which then went into arrears due to financial difficulty, I had multiple payday loans which were taking up the majority of my wage on payday.

I entered a dmp later that year with the lenders receiving their first payment in December 2012. All of the loans are now either settled or satisfied.

I am looking to move house next year so have been checking my credit report. I have noticed that the other payday lenders marked my account as default between March 2012 - September 2012. This would mean that they are due to drop off my credit report later this year.

The exception is Myjar who never defaulted me, the only thing that shows up on my credit report is arrangement to pay and the account was settled in November 2015.

I was wondering if I would have a case to ask myjar to add a default when I was initially 3-6 months in arrears as per ico guidelines. I was 9 months in arrears by the time they received their first payment through my dmp. As it stands the settled account will not drop off my credit file until November 2021.

Thank you in advance for your help.

moved to the PDL forum.

you could try but I think it will be very difficult.

the otherway is take your situation at the time as a whole

and fire off some irresponsible lending complaints?

Ok thankyou,

I will try going down the irresponsible lending route but think this will get rejected from Myjar as I only ever took out 2 small loans with them and repaid one of them on time.

I am not so interested in receiving any compensation, the main concern for me is that the Myjar loan will stay on my credit file until November 2021 with arrangement to pay showing on it.

Hi and welcome to CAG

Arrangement to Pay markers stay on your file for 6 years from the date the marker was entered so it all depends on the date of the marker.

If more than six years have elapsed since the marker was entered, contact the credit reference agency to dispute it.

Getting a retrospective default added (then removed) is virtually impossible however if a creditor took ages to place the marker, this can be disputed. Also, where only token amounts were being paid to the creditor then a default should have been placed automatically. Token amounts usually mean £1 a month.

Thanks for your response,

The amount I was repaying to myjar was around £6 a month.

There are no entries on my credit report up until November 2014 as myjar have stated to me via telephone this is the date they started reporting to credit reference agencies.

There is a 1 marker from November 14 until July 15. July, August and September then have an 'AR' marker and October has a 'ST' marker.

In my opinion, MyJar should backdate the Arrangement to Pay marker to when you actually started using the DMP.

You could try the informal route to see if they will backdate it and if not, do the more formal route-a Formal Complaint. If they still refuse to assist, you can go to the FOS as this is (again my opinion) unfair treatment by prolonging the debt for longer than six years.

Do not ring them unless you can record all calls. Preferably do this in writing so that you have a paper trail. You can try the credit reference agency too and at the very least, you can add a notice of correction to the entry (up to 200 words)

If you do write, get a free proof of postage from the post office.

Thank you again,

If they were to agree to backdate the 'AR' marker to December 2012 would the whole credit agreement drop off my credit file in December 2018 or would just the AR marker drop off and the rest stay on my file until 6 years after the settlement date?

AP can potentially stay for 12yrs and will kill that intended mortgage application

the full history is there for 6yrs until it's paid then remains from 6 more as the loan history record.

Keeping that PDL entry showing under loans for poss a full 12yrs.

The fact that you only had 2 loans with them is immaterial to an IRL claim

It's the credit file being crap when they loaned to you that's decided and any other debt on the file

IMHO the only way to remove the AP is to get the debt wiped under IRL

Ok I will get the ball rolling with the irresponsible lending complaint, hopefully they will remove it from my credit file as that will be the only negative entry on there as of September this year.

I must confess to an error. An Arrangement to Pay marked 'satisfied' can indeed stay on your file for a further 6 years. My humble apologies for my error.

I still think it's unfair as £6 a month (in my opinion) would qualify as a 'token amount' requiring an immediate default. Myjar obviously take a different route and screw you for longer

Thank you all for your help and advice,

I have sent an email asking Myjar to add a default dated September 2012 and reminded them of ico guidelines. I am not holding my breath but it's worth a try.

If and when they refuse I will make a formal complaint regarding irresponsible lending.

I will keep you updated.

Cheers