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    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
    • Well tbh that’s good news and something she can find out for herself.  She has no intention of peace.  I’m going to ask the thread stays open a little longer.   It seems she had not learned that I am just not the one!!!!  plus I have received new medical info from my vet today.   To remain within agreement, I need to generally ask for advice re:  If new medical information for the pup became apparent now - post agreement signing, that added proof a second genetic disease (tested for in those initial tests in the first case but relayed incorrectly to me then ), does it give me grounds for asking a court to unseal the deed so I can pursue this new info….. if she persists in being a pain ? If generally speaking, a first case was a cardiac issue that can be argued as both genetic and congenital until a genetic test is done and then a second absolute genetic only disease was then discovered, is that deemed a new case or grounds for unsealing? Make sense ?   This disease is only ever genetic!!!!   Rather more damning and indisputable proof of genetic disease breeding with no screening yk prevent.   The vet report showing this was uploaded in the original N1 pack.   Somehow rekeyed as normal when I was called with the results.   A vet visit today shows they were not normal and every symptom he has had reported in all reports uploaded from day one are related to the disease. 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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DLR inspector took my Oyster Card (adult)


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Three days ago I travelled on DLR and I was stopped by an inspector outside the station, who checked my Oyster card and informed me I didn’t touch in.

I never touch In or Out because I purchase a weekly travel card.

I completely forgot to renew my travel card, which expired two days ago.

I’m aware this is not a valid excuse,

I should had known better.

 

Knowing that I was wrong, I didn’t argue with the inspector, I was ready to pay for my stupidity.

From the beginning the inspector was extremely arrogant towards me, not even once I spoke to him badly (to be honest I didn’t speak much, I was too ashamed).

 

The inspector asked for my ID and passed me a notepad to write down my details, before writing my details I asked ‘what will happen next?’ he replies ‘Just write your details down’. My boyfriend then asks ‘can you just please explain why she needs to write her details down?’ the inspector then pushed him and aggressively said ‘I am talking to her, not to you’.

We were absolutely shocked by his action, my boyfriend then told him to not touch him.

The inspector started intimidating my boyfriend by speaking inches from his face.

 

Another inspector jumps in and tries to calm the other inspector down.

This inspector tells us to leave, but before that the first inspector took my Oyster card.

 

I was shaking,

I stayed outside the station with my boyfriend for 5-10 minutes.

None of the inspectors come to us, they could clearly see us from where they were staying and I was just too scared to go back there to ask for my Oyster card back.

 

I was hoping that one of them could come to us to apologise for the unacceptable behaviour from the first inspector and return my Oyster card - but they ignored us.

 

I have complained to TFL by email but I am truly worried what the inspector will do with my data, I haven’t provided my details but the Oyster card was registered (which contains my Name and Address).

 

I just dont know what to expect, I deserve to pay the fine (and I am happy to do so) but I didn't deserve to be treated the way I was treated.

 

Thank you for taking the time to read about my experience and I look forward to hearing from you.

Edited by dx100uk
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I'm sure that it must have been very distressing – especially at the stressful time like that. There is no reason for people to be rude and I suppose in all of these kinds of jobs, there are people who let it get to their heads a bit.

 

However, I'm afraid I don't think there is anything you can do and I think that you will just have to learn a little bit more about human nature.

 

I expect that you will be hearing in writing from TfL at some point and if I were you I would respond back very quickly and tell them how sorry you are about it and how you really have learnt a lesson and it won't happen again.

 

I would start complaining about their employee. It will just simply make it look as if you are resentful – and it won't solve anything. If you had had an independent witness then it would have made a difference. However, I'm afraid that it is very likely that they get hundreds of people every week who get caught out and then feel extra sensitive about the treatment they receive and decide to try make an issue of it as part of their response to the letter from TfL.

 

Your best interests will be simply to say nothing except that you are very sorry. That will minimise any penalty which is levied on you and after that, probably the best thing to do is just get on with life but don't forget the lesson.

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