Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
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    Default +20 PDLs - Irresponsible lending advice please

    Good afternoon,

    I have been a regular user of PDL's for several years and am now looking at getting control of my finances and clearing my remaining debts. I have made poor financial decisions over the last few years which i blame a bit on a bit of gambling and drinking - both issues that are now firmly in check.

    i just wondered if i am eligible for a PDL irresponsible claim:

    my current debts are below - all i have borrowed from previously. also i have 4 defaulted debts on my credit file from 2014 so i'm sure this would have come up on a credit check. In total there are 18 other settled PDL on my credit file from 2014-17.

    My noddle account does not show the amounts i borrowed in the settled category, just the live accounts.

    My questions are:

    1. is there a standard email to ask for the information of my loans or is it straight away a SARicon?
    2. some of my income and expenditure was a bit fabricated if im honest but surely i should have been declined if i had defaults?
    3. will it make any difference that the payday loansicon are classed as instalment loans?

    i want to try and tackle the 4 debts i have first then look at reclaiming others after.

    any advice is welcome and a donationicon will be made on any success.

    LENDING STREAM DATE TAKEN
    500 07/12/2016 Under payment plan
    06/02/2018 23/02/2018
    15/09/2017 26/09/2017
    02/12/2016 06/12/2017
    03/11/2016 02/12/2016
    03/10/2016 01/12/2016
    09/11/2015 28/11/2015
    27/08/2013 05/09/2013

    UNCLE BUCK
    900 04/05/2016 Under payment plan
    29/02/2016 31/03/2016
    29/01/2016 29/02/2016

    SATSUMA
    600 10/05/2016 Under payment plan
    01/10/2015 28/11/2015

    PIGGY BANK
    400 23/02/2018 PAYMENT PLAN
    113 06/02/2018 23/02/2018
    372 17/08/2017 24/10/2017
    470 11/08/2016 31/10/2017


  2. #2
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    Default Re: +20 PDLs - Irresponsible lending advice please

    read our pdl guide in the stickies of this forum
    its all there
    go get 'em

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  3. #3
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    Default Re: +20 PDLs - Irresponsible lending advice please

    ok fully read and 1st step completed (very nervous of it, not sure why)

    sent the creditors below? do i stand a good chance on this?

    I am making a complaint to you about irresponsible lending. To help me explain the details, I would like a list of my loans, showing when they were taken out and how much was repaid when. Please note I am only asking for details of my loans, I am not making a Subject access requesticon.


  4. #4
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    Default Re: +20 PDLs - Irresponsible lending advice please

    extremely good chance with that amount of loans.
    and I bet your credit file was full of defaults already?

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  5. #5
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    Default Re: +20 PDLs - Irresponsible lending advice please

    yes dx, 4 defaults from 2014 which are still on my credit file. the 4 lenders i mentioned, i have had to arrange payment plans for but have borrowed and repaid back previously,

    my credit file shows 18 settled PDL accounts since 2014.


  6. #6
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    Default Re: +20 PDLs - Irresponsible lending advice please

    good keep that safe

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  7. #7
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    Default Re: +20 PDLs - Irresponsible lending advice please

    yes. ive created a spreadsheet detailing all dates loans were taken out and settled plus my existing debts.

    would be nice if can get amounts reduced or written off.

    good guide and thanks


  8. #8
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    Default

    ok first bit of information back off Uncle Buck so i am attempting to prepare my letter.

    after reading the guide, is it the interest i am asking for back plus 8% or to write off my existing debt?

    i have checked my credit file, they completed a credit check and money laundering. at the time there was plenty of other loans that had been settled plus 5 defaults on my alythough not all were PDL.

    This is my breakdown:

    01/2016 - loan 100, repaid 148.20
    02/2016 - loan 350, repaid 532.99
    04/2016 - loan 700, on payment plan - paid 126 so far but have a balance of 900 left

    here is my first letter. does this look ok?

    Dear Sir/Madam,

    I have had 3 loans from you between XX/01/2016 and XX/05/2016, one of which I am in a payment plan.

    Your loans trapped me into a debt spiral, with the repayment taking so much of my wages that I had to borrow again to cover my next month expenses.

    For this period my income averaged about 1200 a month.

    My living expenses were roughly: rent 400 Council tax 70 Utilities and bills 170 Transport costs 180 Clothes 70 Food and toiletries 100. Other debt repayments 140. Total 1140 per month. This shows that there was no way I could afford these loans. When I repaid them, I had to borrow again to get through the next month.

    You should have realised from the number of times I rolled loans or borrowed again that my debt problems were getting worse. It was not responsible to continue to lend to me. My bank statements would have shown further payday lending and my account being completely empty within a day of payday due to lending from friends and family too. From 2015-2017 I have borrowed and paid back over 20 payday loansicon from providers along with yourselves.

    My credit reports would have shown my other debt repayments and problems including late payments on other payday loans and 4 defaults on existing accounts from 2014 inc, XXXX AND XXXXX.

    You should never have given me these unaffordable loans. I would like to ask you to refund the interest and extra charges I paid. The Financial Ombudsmanicon suggests that statutory interest is added to this sort of refund.

    I only found out I could make this sort of irresponsible lending complaint in April 2018.

    I look forward to your reply.

    Yours Faithfully,


  9. #9
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    Default Re: +20 PDLs - Irresponsible lending advice please

    Hi Skyblue - So sorry i missed your thread!

    I take it you have read the guide in full?

    Your letter is good. I would use it. Get it sent off and see how it goes.
    IF you have any questions - Please do let us know.


  10. #10
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    Default

    thanks for your reply fkofilee. ill now get the letters emailed off.

    Yes read the guide. ill update once i get some replies.

    Letters now sent via email


  11. #11
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    Default Re: +20 PDLs - Irresponsible lending advice please

    quick update. all complaints logged and the replies are filtering through.

    uncle buck have asked for a copy of my credit report showing the defaults and all the settled loans - sent that via email. they are also asking for bank statements from the time of application.

    is this normal practise for the lenders to ask? issue i have is i closed that account and opened another elsewhere. i can of course approach my old bank for statements if need be.


  12. #12
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    Default Re: +20 PDLs - Irresponsible lending advice please

    IMHO bank statements are none of their business
    but an SARicon [leave it till after may 25 then its free]
    will get you every statement.

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  13. #13
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    Default Re: +20 PDLs - Irresponsible lending advice please

    i thought it was a bit intrusive TBH. Ill just advise the account is closed. if they persist ill wait til after 25/05. never knew SARicon's will be free from that date. thats good news


  14. #14
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    Default Re: +20 PDLs - Irresponsible lending advice please

    They should have asked for the bank statements before lending.

    If kindly tell them that also

    I've just had the Ombudsmanicon uphold my irresponsible lending on a guarentor loan because bank statements were not checked after credit file was alarming


  15. #15
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    ah will do! thanks for the advice.

    i'm 2 weeks into the complaints now so should start getting reponses soon. will update when i do


  16. #16
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    Default

    ok, ive had the first reply back from Satsuma. they declined advising the following:

    Attached Files

  17. #17
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    Default Re: +20 PDLs - Irresponsible lending advice please

    thread tidied

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  18. #18
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    Default Re: +20 PDLs - Irresponsible lending advice please

    following the reply, do i need to reply or just send straight to fosicon for this one? thanks in advance.


  19. #19
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    Default Re: +20 PDLs - Irresponsible lending advice please

    straight off to the fosicon if you are not happy yes

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  20. #20
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    Default Re: +20 PDLs - Irresponsible lending advice please

    im currently writing my fosicon complaint and just wanted an opinion on the wording if possible, please.

    Complaint:

    I have made a complaint to this company regarding irresponsible lending.

    I do not believe i should have been lent the money at the time due to repeat borrowing from this company with 3 loans in the space of 5 months. Any checks at the time should have highlighted i was borrowing with other payday lendersicon and had 2 payment plans at the time. Also my credit file shows 4 defaults from this time which are still on there now as well as plenty of settled payday loan accounts.

    Had bank statements been asked for, it would have shown my salary going in and within 24 hours my account empty due to other loan repayments aswell as payments made to family who had bailed me our for bills.

    This is the tricky bit! am i being cheeky?

    how do you want the business to put things right for you?

    I would like them to acknowledge they should not have lent and repay me the interest on the loans with 8% to reduce or write off the remaining debt as still cannot afford to pay the debt off.



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