Hi,

I recently had a crown fitted to my tooth and it has become loose, went back to dentist who told me that if they tried to remove it they could cause more damage to the tooth or surrounding teeth, they advised me to wait untill it becomes so loose that they can then repair it.

I am not happy because it could take many months to become loose enough to repair. Am i entitled to a full refund as the work they carried out was sub standard?

Any advice would be very welcome, thankyou.

In short yes.

Crowns shouldn't become lose.

I had a crown fitted last year (my third). It cracked, a rare thing. It was a tiny air bubble in the porcelain that created the fault.

They took the crown off, re moulded my space and made a new one.

So for them to say wait till it becomes so lose is bull.

Get a second opinion thru another dentist if you can

Are you private or NHS?

Either way if you paid by card and you get nowhere with the dentist you could do a chargeback.

Hi, thanks for the advice, it was nhs treatment £240 but i paid cash, i am going to contact the practice manager to start the ball rolling and see if i get anywhere.

In the worst case scenario would i have to go to a small complaints court?

When i had a crown fitted my NHS dentist said that they're guaranteed 12 months whatever happens and he also said specifically that if it came loose he would remove it and have another one fitted.

So far it's been rock solid for 3 years, so you surely need another one.

They don't serve their purpose if they're loose.

Otherwise just remove it yourself.

No, just joking!

Don't do it.

Hi All,

In a nutshell i have to have a tooth removed and would like to have it done at the dental hospital can i demand that my dentist refer me?

Many thanks.

Simple answer is yes. Your Dentist would charge you the NHS rate and make a referral. You then might need 2 hospital appointments. First one is an assessment only and then they book you in for the extraction. This could take two months before the extraction happens.

This is based on the extraction not being urgent. If it is urgent because of extreme pain, then it depends. The local dental hospital might have an arrangement for urgent referrals. If your dentist refuses to refer you and you don't trust the dentist, then contact the dental hospital direct.

Thankyou!

Our local dental hospital operates a walk in service - no appointment needed - for those that need urgent treatment, assessed in the morning and treated in the afternoon. Find out how yours operate.

you can normally get it doen at a teaching hospital for free at fairly short notice. Worth considering if you need gold work doing as you only pay for ther gold, not the work

It depends on the area. The way it works around where I live is that the dentist makes the referral. It isn’t sent to a hospital but a centralised office who assess and then either bounce it back to the dentist (just because a patient demands does not mean that they are eligible for hospital treatment), sends it onwards to a specialist practice or for very difficult cases sends it on to the hospital. On the most part it’s a good system as it keeps the waiting list down for the difficult cases.

I can’t offer any specific advice about the process but if you have any concerns over the procedure then please do talk them through with your dentist, it could be that the dental hospital isn’t necessarily the best place for your treatment or that the dentist agrees with you and refers you urgently. Nevertheless it’s worth talking it through openly and airing your reasoning.