Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


+ Reply to Thread
Results 1 to 6 of 6
  1. #1
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    thejamman Novitiate



    Follow Real_CAG on Twitter
    Cagger since : Sep 2009
    Posts : 36 (0.01 post per day)

    Default Injured by Physio in work

    Hello folks,
    I work for an engineering company and 2 years ago I had a works accident which damaged my back. I made a successful injury claim through the employment tribunal system and still suffer considerable pain at times. The company have a Physio service contracted to visit 2 days a week and I attend once every week. I have always had the same physio attending for the past 8 months who has helped greatly and a full log of treatment was kept up to date on their computer system. However a different physio attended 6 weeks ago and could not get access to my treatment log (company wifi fault). She was a little too zealous with her manoeuvring of my 59 year old body to such a degree that my back went into spasm and I was absent from work for 2 weeks.

    Here is my problem, I do not wish to pursue any claim or anything of that nature, but that absence has meant I have triggered the absence policy and would put me on a first stage warning. Surely as a representative/third party of the company they should treat it as a works accident, which would mean it is exempt as a trigger under our policy. Granted it is not an accident but it is an injury caused by a third party paid for by the company. After all I would not have had to have any physio work if it was not for their negligence in the first place.

    Am I just wasting my time with a grievance to argue the point out?

    Thanks for reading, any advice would be appreciated.


  2. #2
    Royalties Account Holder renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp Authoritative renegadeimp's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Aug 2010
    Posts : 22,879 (7.81 post per day)

    Default Re: Injured by Physio in work

    Are you in a union? This would be very easy and straightforward to sort, if you have the docs notes to back you up.

    If you put in a grievance, you may get their backs up for no reason, and they could move you to another job that they deem suitable

    Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..


    If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks
    Follows
    0
    Following
    0

  3. #3
    Gold Account Holder Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative



    Follow Real_CAG on Twitter
    Cagger since : Jun 2012
    Posts : 5,754 (2.54 post per day)

    Default Re: Injured by Physio in work

    I'd go to the meeting, explain. The warning isn't certain until until issued, then there's a right of appeal - I wouldn't start getting all legal until then.

    Do you sign a disclaimer for the physio though ie it's at your own risk?

    Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!
    Follows
    0
    Following
    0

  4. #4
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    thejamman Novitiate



    Follow Real_CAG on Twitter
    Cagger since : Sep 2009
    Posts : 36 (0.01 post per day)

    Default Re: Injured by Physio in work

    Thanks for the replies.
    Got a meeting with manager and HR tomorrow. Union rep will be with me, I just wanted to be aware of what I could do before I go in. I signed a disclaimer at the beginning of the treatment which may put paid to that. But the fact that they caused the original injury in 2016 should surely have a bearing. It is in the attendance policy that absence from works accidents are removed from any triggers.


  5. #5
    Gold Account Holder Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative Emmzzi Authoritative



    Follow Real_CAG on Twitter
    Cagger since : Jun 2012
    Posts : 5,754 (2.54 post per day)

    Default Re: Injured by Physio in work

    If you knew she didn't have your records, you chose to go ahead, and you signed a disclaimer, I don't think you can go in with any degree of militancy. I expect one of our more outspoken posters will be along soon to disagree though!

    On this occasion the treatment caused a flare up - not your injury 2 years ago, which had been under control. Insurance claims for that are another matter entirely, if it causes you problems....

    But go in and state your case calmly. I hope you get a sensible outcome!

    Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!
    Follows
    0
    Following
    0

  6. #6
    Royalties Account Holder ericsbrother Authoritative ericsbrother Authoritative ericsbrother Authoritative ericsbrother Authoritative ericsbrother Authoritative ericsbrother Authoritative ericsbrother Authoritative ericsbrother Authoritative ericsbrother Authoritative ericsbrother Authoritative ericsbrother Authoritative



    Follow Real_CAG on Twitter
    Cagger since : Nov 2012
    Posts : 14,742 (7.02 post per day)

    Default Re: Injured by Physio in work

    TBH your company should be understanding of this but may well be worried that you need continual therapy and may wish to investigate this more. Generally employers l;ike you to be well all of the time and dont like people working at less than 100% and often fail to understand lonmg term illnesses and injuries and then try and hurry things to a conclusion as to whetehr you will ever be 100% again or not. Dont feel as though you have to agree with any course they suggest that goes against your current therapy but certainly dont be saying anything that paints you into a corner either. If you dont undersatnd what they are wanting after the interview then say so and ask for time to consider.



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
We use cookies to personalise content and ads and to provide social media features. We also share information about your use of our site with our advertising and analytics partners. See details