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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
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Managing Agent (the Estate Agent). dissolved leaving me with no Rent


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If there's an inventory already, i would go through it with the tenants, just to make sure it's accurate.

You register to the dps, but i don't know if money can be transferred or it needs to come out and then protected again.

The dps helpline will be able to help you with that.

When the tenancy agreement is up and reverts to a rolling agreement, sweeten up the tenants (if they're good tenants) and let them sign up for another period (6months, a year or even longer).

That will be the opportunity to start a new, detailed and tailored agreement in which you can highlight rules specific to your property, for example non smoking indoors.

The estate agents agreements are all standards and most of the stuff in them are not relevant to the property.

Again, there are plenty of sample tenancy agreements online which you can adapt

 

Thanks again

Just 1 question from before: So I don't need a new tenancy agreement; just a letter stating the old terms and conditions of the tenancy stay the same its just me managing it now?

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Ok so the Tenant got a letter that said they were dissolved mmmm

 

Well according to the below this Company is still Active

 

Rm4u London Ltd

281 A

High Road

Leytonstone

London

E11 4HH

 

Company Number: 06799232

 

Director: Mrs Neelam Mubashar

 

Companies House: https://beta.companieshouse.gov.uk/company/06799232

 

Endole: https://suite.endole.co.uk/insight/company/06799232-rm4u-london-ltd

 

BizDb: http://www.bizdb.co.uk/company/rm4u-london-ltd-06799232/

 

 

Also have a wee look at this CAG Link: https://www.consumeractiongroup.co.uk/forum/showthread.php?455224-Private-Renting-Home-Owner-Shared-Owner-Leasehold-etc-Information

 

There's so much info on that link; what am I looking for or what am I doing?

 

I got the tenant to take a picture of the letter that they were sent originally on Monday.

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If you look at those links and ask yourself why has the Company you Employed written to your Tenant and not you stating they were Dissolved.

 

Did you give this Company you Employed permission to pass all the Documentation on your Property & Tenancy with that Tenant to this other Company.

 

I would be insisting with that other Company that you are given Copies of all the documentation they hold on your Property and Tenant i.e. Inventory, Tenancy Agreement, Safety checks, Tenancy Deposit Scheme Documents etc.

 

Also you need to check with the Local Authority as almost all now require Private Landlords to be Registered.

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If you look at those links and ask yourself why has the Company you Employed written to your Tenant and not you stating they were Dissolved.

 

Did you give this Company you Employed permission to pass all the Documentation on your Property & Tenancy with that Tenant to this other Company.

 

I would be insisting with that other Company that you are given Copies of all the documentation they hold on your Property and Tenant i.e. Inventory, Tenancy Agreement, Safety checks, Tenancy Deposit Scheme Documents etc.

 

Also you need to check with the Local Authority as almost all now require Private Landlords to be Registered.

 

That's fair enough, valid point.

 

I was given copies and originals and everything of mine to me on Monday when I went to see him along with my spare keys that they held. I basically hold everything with me.

 

I'm also just trying to figure out how I can get the rent I've not been paid as well. Got the tenant querying with his bank.

 

I have the lady's number but seems to be going straight to voicemail. Anything else I can do?

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Yes, you just write a letter to the tenants and let them sign explaining that with immediate effect you manage the property yourself and the t&c of the tenancy remain unchanged.

 

I've written this and hopefully its ok?:

 

xxxx

xxxx

xxxx

xxxx

xxxx

12/04/2018

xxxx,

xxxx,

xxxx,

xxxx

RE: Managing ‘Said property’ by myself

Dear xxxx,

As you know; I’ll be managing the property, xxxx, xxxx, xxxx, xxxx by myself now. This letter is just highlighting that the terms and conditions of the tenancy remain unchanged and I will be managing it now.

The payment will remain the same of £xxxx and all payments will now go into the following account:

Name: xxxx

Name of Bank: xxxx

Sort Code: xxxx

Account Number: xxxx

If there are any problems or concerns; please contact me immediately.

 

Signed by xxxx: (Tenant)……………………………………………………… Date: ……………………………..

Signed by xxxx: Tenant)…………………………………………………….… Date: ……………………………..

 

Yours faithfully

 

 

xxxx

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