Jump to content


  • Tweets

  • Posts

    • Agree it is not a modification that needs to be disclosed to Insurers as changing the seats has not changed the risk.  
    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Unlawful dismissal?


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2208 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I would like some advice on behalf of a relative please.

 

She has been diagnosed with early onset Alzheimers / dementia. She has been co-operating fully with her employer (a large retailer), for example going to an occupational health appointment.

 

The assessing "doctor" didn't have her notes beforehand, was really abrupt, derogatory and not listening to half of her answers / information. His report said she is a danger to herself and others, which we all strongly disagree with. (It is possibly due to her disclosing that she must be reassessed for her driving and may have her license taken away, but to my knowledge there is nothing she has done at work that proves her a danger at all.)

 

We were hoping for some kind of medical retirement (she's in her mid fifties) or some kind of dismissal on capability grounds which would attract some sort of payout.

 

They now claim they cannot provide a job for her and have "offered" her two options:

1. Move to another store for just 2 hours per day. Why they "can't give her a job" but then can give her a job only in another store for a few hours sounds very odd to me. Also a totally pointless exercise that nobody would take.

2. Dismissal - no compensation.

 

I believe she would be classed as having a disability under the Equality Act and this seems like they would be breaking the law. I feel that dismissal may be disability discrimination. They do not seem to have made any attempt whatsoever to provide reasonable adjustments. I can think of a couple of things that they could have tried.

 

In the meeting they started to bring up incidents from a year ago, such as she swore, a customer overhead and complained. That has *nothing* to do with her condition. They mentioned she forgot to put on safety equipment / misplaced her locker keys / forgot to clock in - all things I could see possible reasonable adjustments for (for instance, a "buddy" to help her remember things).

 

It seems very unfair after 25+ years of service, with an excellent record, they can just dismiss her with no consequences.

 

The union are involved and unhappy (but my experience is unions are pretty toothless) and she is going to speak to Alzheimers Scotland, but any advice would be appreciated.

Link to post
Share on other sites

Ill Health retiral is usually linked to the pension scheme and it may be worth getting a view from the trustees.

 

https://www.pensionsadvisoryservice.org.uk/about-pensions/retirement-choices/ill-health-retirement

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

Link to post
Share on other sites

They don't want to pay out for her early retirement.

Her best move would be to go to a private specialist and get a full report on what adjustments are needed to continue in her role as well as what she can and can't do.

Such report is undisputable unless the company gets another specialist to say exactly the opposite which is nearly impossible.

If the company doctor (they're all failed gp if you ask me) tries to dispute the report, ask for their id number and report them to the gmc.

I got a couple of them in a spot of bother in my days by doing that and their opinion changed immediately.

Good luck.

Link to post
Share on other sites

is she a member of a company pension scheme? If so read the rules for ill health retirement adn go down that route if possible.

The requirements for a claim for discrimination are that the disability be permanent so yes, on the face of it there is a possibility of pursuing it this way. Now, an employer can dismiss on capability grounds if a worker's illness stops them performing their duties and no compensation would need to be paid. The wording of the law is "reasonable adjustments" so economics come into play

Link to post
Share on other sites

You could pay for private specialist to suggest 'reasonable adjustments' but I wouldn't spend money on it at the moment as it seems you have suggestions for reasonable adjustments but haven't put them to the employer. Do that first.

 

Unfortunately it isn't true that if a doctor/consultant/OH specialist recommends a 'reasonable adjustment' the employer has to implement it, or can only not implement it if another doctor disagrees. It's up to the employer to decide whether the recommendation is reasonable in the context of that workplace. The doctor recommends, can't instruct it must be done. If you disagree with the employers decision you can challenge it in court and ultimately a judge decides what is a "reasonable adjustment", not a doctor.

 

Dismissing someone with (or without) a disability if they can no longer do their job isn't automatically illegal discrimination and wouldn't automatically entitle your relative to compensation.

Link to post
Share on other sites

The scenario i was trying to explain is the very common 'specialist consultant says that working on a desk is 100% safe and possible, while the company doctor says exactly the opposite'

 

In that case, if for example (and for example only) there's a suitable and vacant desk position for the employee, the company would struggle a bit to prefer their own doctor opinion against that of a specialist.

 

You'll find that if you have a specialist report when you attend occupational health, the company doctor tends to agree with the report because stating the opposite could lead to sanctions from the gmc.

Edited by honeybee13
Paras
Link to post
Share on other sites

 

You'll find that if you have a specialist report when you attend occupational health, the company doctor tends to agree with the report because stating the opposite could lead to sanctions from the gmc.

 

The "company doctor" - actually an independent medical practitioner that the company has referred you to - almost certainly will agree but not for that reason. GMC can't and won't sanction a doctor because they have a different opinion on 'reasonable adjustments' to the first doctor. Doctors have different opinions all the time. GMC doesn't sanction them because they don't agree.

Link to post
Share on other sites

The "company doctor" - actually an independent medical practitioner that the company has referred you to - almost certainly will agree but not for that reason. GMC can't and won't sanction a doctor because they have a different opinion on 'reasonable adjustments' to the first doctor. Doctors have different opinions all the time. GMC doesn't sanction them because they don't agree.

 

Ethel, i speak for experience.

A company large enough to have an occupational health department employs their own doctors who are GPs.

They're paid by the company and they usually lean towards the decision that suits the company.

For example, someone on long term sick leave for back pain can be told that he's fit for duties by the company doctor and kind of "encouraged" to come back or else.

The same person with the same back pain, if the company wants him out, can be told that he's not fit for duties and won't be in the foreseeable future.

Employees in this sort of situation need to arm themselves with strict proof that they can or can't work by getting a specialist report.

If the specialist report states that the employee is fit for certain duties and there's a good chance of recovery, the company doctor would have some difficulties stating the opposite.

I have personally reported a company doctor to the gmc and this doctor, following investigation, received a warning.

He left the company soon after (he couldn't fulfil his biased duties anymore?)

Gmc takes individual reports very seriously and they investigate any concern thoroughly.

The pressing matter is if the employee is fit for duties.

If not, is there a suitable vacancy within the company that would allow them to continue working?

Is there any reasonable adjustment that the company could implement to let the employee continue working?

Then there's the matter about what's reasonable.

A more comfortable chair or a larger screen is reasonable by any standard, but employ another person to "shadow" the employee is not.

(yes, believe it or not, someone with learning difficulties requested this "adjustment" when i interviewed him, before he was even offered the job(?!?!?))

Link to post
Share on other sites

Ethel, i speak for experience.

 

So do I.

 

A company large enough to have an occupational health department employs their own doctors who are GPs.

 

Very few companies have their own in-house OH department. Off hand I don't know of any but if some do it'd be restricted to a handful of the largest companies in the country. No one else would generate enough OH referrals a year to justify employing their own doctors. They'd refer to independent (private) OH companies. Nothing here to suggest OP's employer directly employs the doctor referred to in post #1.

 

But that's rather drifting from my point, which is simply that no doctor, whoever they work for, whoever pays them, can direct the employer to adopt any specific 'reasonable adjustments'. Doctors can only recommend, not decide. The employers management decide whether the recommended adjustment is reasonable for them. The employee can challenge the employers decision through the courts. In my experience doctors often make recommendations which are impractical. Probably because they don't have detailed knowledge of the workplace. Example. An OH Consultant recommended that my school deploy a science technician so that they only worked on the ground floor and didn't have to climb stairs. That was impossible because the schools science teaching laboratories were on the top floor. It would have required us to internally demolish the building and rebuild it. Not a "reasonable adjustment"

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...