Hi,

Parcel2Go lost my 4 dining chairs. They refused to refund of the value of £180.00 of chairs because I did not buy insurance cover.

I have taken them to Small Claims Court. Apparently, they defended against all claims and so, we are in the process of me sending back the DQ and waiting for mediation.

As I did not send a detailed particulars of claim to them and would like to change my mind to do that at this stage. Does anyone know the procedure etc.?

Thank you.

Well done for bothering to bring a claim against these people. It needs to happen more often. You pay them to do a job and then when they don't do it they want more money to compensate for their breach. Completely unfair.

We will be very pleased to help you.

Please can you post up your claim form in PDF format. I suppose they have given you a 32 page defence so it's really too much to post up but if you are able to provide a summary that will be very helpful.

Why have you opted for mediation? It's completely useless in the circumstances.

I have not sent out my confirmation of going for mediation as I know it will be useless. If I do, that is just to give the judge a good impression.

Will it be too late to send a detailed particulars of claim to the defendant and court at this stage as I opted for NOT in the first place? I don't think my brief POC is good enough. What is the procedure or form to filled in?

Please will you post up the document which I have already requested in PDF format

Oh forgot to reply. I am lucky to just receive the defence of 6 pages with all contract terms and conditions of 6.4 & 6.7 etc. And they had been given me so many times to buy insurance cover for total value's refund during the booking process.

Please post up your claim in PDF format and also the defence in PDF format

My apology if I have gone to the wrong thread. I meant to ask about the procedure of adding " Detailed Particulars of Claim" which I did not do when I filed the claim. It may be too late now at this stage of replying Mediation or Court.

But I will get back to you about the result. Thanks everyone

I'm sure you are on the correct thread but you need to post up the documents so that we understand exactly the situation and we can give you best advice.

I'm not sure what else to say. Is there some difficulty about posting up the documents in PDF format?

Read upload one multipage PDF only please

We are still waiting for you to respond and to engage with this thread

I have not sent out my confirmation of going for mediation as I know it will be useless. If I do, that is just to give the judge a good impression.

 

Will it be too late to send a detailed particulars of claim to the defendant and court at this stage as I opted for NOT in the first place? I don't think my brief POC is good enough. What is the procedure or form to filled in?

You cant anyway if you did not tick and opt for separate particulars...its quite normal to issue a brief particulars....after allocation you will be expected to expand in your witness statement.

good luck